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Sprint is increasing the cost of their “regulatory charge” to 40 cents per line effective 01/01/10. This a bogus fee collected by Sprint as a stealth rate increase. The notice is being sent out in cell phone bills. You have 30 days from the date of receiving notice that this cost is rising to cancel your plan for free.
Effective 1/1/10, the Regulatory Charge will increase to $0.40/line. Visit Sprint Ts&Cs or sprint.com/taxesandfees for details; also effective 1/1/10, the Sprint Terms & Conditions (Ts&Cs) are changing. Please review them carefully at sprint.com or on request.”
According to Sprint’s terms and condition there is no way to simply cancel your contract, you must terminate your service and you will not be liable for the ETF.
It may take a few phone calls to customer service, but you should be able to find a rep to let you out of your plan for free. If not you can always write to Sprint saying that you do not accept the new terms and you wish to end your contract.
If you want to port your number out of Sprint be sure to tell the rep this before canceling service so that they can notate your account to waive the ETF upon completion of porting your number to another carrier. If you cancel your plan before porting your number out of Sprint you may not be able to get your number back.
If you try to cancel be sure to let us know what happens!
Here are the relevant Sprint Terms and Conditions:
“When You Don’t Have To Pay An Early Termination Fee:
You aren’t responsible for paying an Early Termination Fee when terminating Services: (a) provided on a month-to-month basis; (b) consistent with our published trial period return policy; or (c) in response to a materially adverse change we make to the Agreement as described directly below.
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes, and may provide you notice of non-material changes, in a manner consistent with this Agreement (see “Providing Notice To Each Other Under The Agreement” section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment.