Every year, thousands of Jews go to hotels across the globe for Pesach programs. Typically, a program rents out an entire hotel and sets the rates for an all-inclusive Pesach holiday.
Nearly all of those programs had to cancel this year because of coronavirus. That has created a huge mess with programs trying to get refunds from hotels and guests trying to get refunds from their Pesach programs.
In one of the more public cases, Magen David Yeshiva and Elegant Travel Agency are suing the Eden Roc, a hotel in Miami Beach.
You can browse through the full lawsuit here. It’s pretty wild. (Removed per request of the program.)
They had a 3 year contract to take 621 rooms for 10 nights at the Eden Roc for Pesach. The cost was $3.09MM in 2020 ($497.58/room night), $3.18MM in 2021 ($512.51/room night), and $3.28MM in 2022 ($527.89/room night).
Despite having a Force Majeure clause in the contract that specified disease outbreak as cause for cancellation of the contract with the hotel returning all funds, the hotel is refusing to issue a refund for the $2.32MM deposit paid for the 2020 program.
In fact the hotel wants payment for the full amount, despite being closed and unable to legally host the program.
It’s certainly not a good look for the Eden Roc, but it also explains why some programs have been unable to provide full refunds.
If you were booked to go to a Pesach program, please vote in the poll below and let us know more details in the comments about the program, location, and refund offer.
HT: Leon F.