Oh El Al.
If you’re not denying me the right to publish anything from hours-long interviews with executives (twice now!), stealthily blocking award space from partners, letting the sick and volunteers fend for themselves, operating a mileage program that requires a PhD in mathematics to understand, devaluing award charts and flight earning, going dynamic, revamping an awful website to make it even less useful than ever, removing award data from public search engines, closing lounges, circumventing Shabbos restrictions, closing airlines within an airline, wet leasing planes, breaking strollers, breaking up with HAS without warning, introducing plastic first class seats a generation behind business class seats, claiming alliances are anti-semitic, then you’re probably diverting passengers to Goose Bay and then Athens or nonstop to Athens for Shabbos and saying they deserved it…
Last November, the captain of El Al flight 2 was caught lying and tricking his passengers when he promised to return to the gate before he decided to take off.
ATC audio proved the lie. You can read the full transcript of the audio in this post.
El Al does not operate on Shabbos and the flight was forced to divert to Greece. Chabad of Greece wound up saving the day and hosting a memorable Shabbos.
But things got worse from there.
Israeli news perpetuated that fake news by airing altered video to make the religious Jews look violent. The worldwide media covered the story as a flight diverted due to Haredi violence, which was complete and utter nonsense.
EL AL diverts flight after religious passengers become violent in Shabbat scare…
— DRUDGE REPORT (@DRUDGE_REPORT) November 17, 2018
Lawsuits were filed and eventually El Al admitted that there was no violence on the plane. Though El Al never apologized for claiming that there was violence.
El Al compensated passengers on the flight with a free coach ticket between Europe and Israel. Of course that compensation isn’t worth much for someone based in North America.
A group of 52 passengers filed a class action against El Al for alternate compensation.
Earlier today those passengers were told by their law firm that El Al had agreed to settle the case for 111,904ILS ($31,732), or 2,152ILS ($610) in compensation per passenger in the class, plus lawyer fees. The passengers were told that the settlement was under NDA and that they should not tell anyone about the settlement. The compensation would be in lieu of the free ticket between Europe and Israel.
However after Israeli media got word of the settlement amount, El Al did an about-face and announced that they would not honor the settlement due to the breach of the NDA.
So much for their “Hachi babayit ba’olam” slogan that roughly means “the most at home in the world.” If that’s how you’re treated at home, it might be time to find a new home 😉
So, just another day for El Al I suppose?