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Update: Several DDF members have received a refund of the extra taxes paid by sending an SMS to Qantas at 1-478-772-6827. One reader said that they were only able to secure the refund after sending Qantas a link to this post 😀
Post your experience in the comments and be prepared to HUCA (Hang up, chat again 😉 )
Originally posted on 6/25:
Related posts (Read these first!):
- Qantas Adds The Ability To Book El Al Award Tickets From 2 More US Cities! 1 Week Left For Dirt Cheap El Al Awards With AMEX Point Transfers!
- How To Search For El Al Awards With Qantas Points; The Trick To Booking From 15 Airports That Aren’t Bookable Online!
- Roundup Of Qantas Program Devaluations And Improvements; Updated Comparison Award Chart For Travel On El Al To Israel
- HOT! Qantas Posts 44% AMEX Transfer Bonus! Will You Get Even More Points? Fly El Al Business Class NYC-Tel Aviv For 54.5K Points With No Fuel Surcharges!
There are just a few days left to take advantage of an incredible 44% bonus on point transfers to Qantas. Qantas points are an excellent way to redeem for El Al awards without fuel surcharges.
I’ve mentioned a few times though that Qantas has been adding a small tax onto premium cabin award tickets that should not be charged on award tickets.
When you purchase a paid one-way ticket from Newark to Tel Aviv, there are 4 fees owed as shown below on the tax breakdown for a paid flight:
However on an award ticket you should only be responsible for the 9/11 fee of $5.60 and the Israel Security surcharge of $4. Qantas has been erroneously charging the $18.60 US departure tax as well and that fee should not apply on award tickets.
On the return you should be responsible for the Israel departure tax of $26.81, the Israel Security fee of $4, the US immigration fee of $7, the US Customs fee of $5.77, and the US APHIS fee of $3.96, for a total of $47.54. Qantas has been erroneously charging the $18.60 US arrivals tax as well and that fee should not apply on award tickets.
Qantas has been charging $94.34 round-trip for premium cabin tickets between the US and Israel, but they have now correctly removed the $18.60 each way US departure and arrivals tax, so the new price is $57.14/ticket on a round-trip:
Qantas is also incredible for infant tickets as they only charge $24.73 tax for a lap child round-trip between the US and Tel Aviv. Other airlines charge 10% of the miles or 10% of the regular fare for lap children!
Only need a one-way ticket?
You’ll pay $9.60 from the US to Israel:
The infant charge from US to Israel only adds $4!
A one-way ticket from Israel to the US will be charged £37.20 (Currently $47.24):
The infant charge from Israel to the US adds £16.20 (Currently $20.57):
If you already paid the $18.60 fee, you can try contacting Qantas for a refund. If that doesn’t work you can technically file a DoT complaint, but personally I’d advise against rocking the boat too much here…
With the 44% bonus for AMEX transfers you can fly one-way from the US to Israel for just 26,250 points in economy, 43,750 points for premium economy, or 54,167 points for business class plus $9.60 in taxes. The return flight has the same mileage requirement, but has $47.24 in taxes.
That’s a fraction of the miles (AMEX points transfer to El Al at a 50:1 ratio) and the $348.84 in fuel surcharges and fees that you would need for a round-trip with El Al Matmid points:
Have you used Qantas points for El Al award travel?