Starwood Boots 4 Israeli Sheratons Out Of Their Program!

Dan, do you think they will honor reservations made now for later dates on spg points?

wow . wat r all the bochruim gonna do ??lol

Brutal !!!!

Changes my summer plans

@Brutal !!!!:
Why?
Go book what you need now!

if the reservations are already booked will they honor them?

@Dan/Ctownbochur:
Don’t think it’s gonna help to book now.

I spoke to the reservations office today at the Sheraton Jerusalem & they said that they haven’t been notified officially & they “assume” that previous reservations will honored.

What about the Haifa-Meridian?

Sheraton is dropping its name from four hotels- plaza jerusalem, tiberias, eilat, and moriah tel aviv.
le meridian haifa will no longer accept Starwoods too.
i guess the remaining hotels will be : le meriadian dead sea, LM eilat, and sheraton city towers and sheraton tel aviv

what happens to all the costomers that booked rooms in these hotels in israel?

now in english,

http://www.ynetnews.com/articles/0,7340,L-3723696,00.html

I wonder if starwood booted them, or if they booted starwood and the official line was starwood booted them. (Too many jews taking advantage of the starwood system – israelis may not have liked that. Just wondering…

as per spg – As far as I know, this hotel will be leaving Starwood as of June 30th. I anticipate that all paid reservations will be honored, but no stay/night credit or other SPG benefits will be honored. I anticipate that any award reservations will not be honored. If that is the case, then SPG will be notifying members soon that they will need to stay elsewhere or change their stay to a paid rate at this hotel. Unfortunately, there will be no option to use Starpoints should that be the case.

word I got today is Boymelgreen (the owner) never paid *W any of the mgmt fees he owes them for the past 1 1/2 yrs since he purchased all 4 Hotels!!!

I dont blame *W and wonder why they waited so long to give them the Boot!

also this was posted on FlyerTalk on May 27th way before it was on here. It would be nice if when posting the person credit the proper source where they found out about what ever it is they are posting about

Credit was given in the post to the forum post where I origin ally saw the news and to the article the poster cited,

There have been many cases of hotels honoring Starpoint reservations even after leaving the Starwood program so we’ll have to wait and see what happens in this case. At this point you can still make Starpoint reservations for after 06/30.

Dan yes a person can make a $$ res and it will be honored but no SPG benefits will be forthcoming nor Stay Credit or Pts earned. i dont believe that a person can still make a free stay res

I wouldnt hold my breathe on any of Boymelgreens Hotel still honoring any free stay res as they wont get any $$ out of *W with what they owe *W, especially for the forth coming Yom Tovim

ALL free stays have already been removed and I highly doubt that *W will give anyone a res anywhere else, especially as they have given at least 30 days notice and most people will be able to make other arrangements although it wont be free nights.

@steve:

“i dont believe that a person can still make a free stay res”
Wrong.

“ALL free stays have already been removed”
Wrong.

Did you even try making a free stay? It is still bookable, and none of my reservations have been canceled.

I used cash and points for my stays as I hope those will have a greater chance of being honored.

yes my award stay still shows on SPG but the confirmation # is gone and I cant pull the res up.

same with 2 friends and their res

Another friend called yesterday for an award stay after Sept and was told, no can do even for 11k for an Upgraded free stay when Classic rooms arent available

I take it that your res for C&P is before 7/1, what is not understanding is why is SPG still allowing res to be made for after 7/1 when These Hotels wont be apart of SPG any longer. I took it that they cant undo it for before 7/1

Update; Spoke with SPG and the res is still there but I was offered some “Advice” Since your res is for after 6/30, it would be very smart if you want to be there (Jerusalem) to make a back-up Rev res with either The Plaza or some other Hotel

SPG has no problem with the hotels honoring award reservations. The hotel would be reimbursed at the usual rates for these reservations. It is up to the hotel to decide if they will honor award reservations or not. According to the manager at Tveryah, they have not received any info from management about this. Here’s hoping they will…what have they to gain by more empty rooms…

Update…

From: SPG Participation

Subject: Sheraton Jerusalem hotel no longer part of Starwood Hotels & Resorts

Date: Wednesday, June 3, 2009, 10:14 AM 

Dear Mr. ——-:  

I am contacting you to advise of a change in the status of the Sheraton Jerusalem Plaza Hotel. As of June 30th, the Sheraton Jerusalem Plaza Hotel will no longer be part of Starwood Hotels and Resorts WW and will no longer participate in the Starwood Preferred Guest (SPG) program. I see you are currently holding a reservation, confirmation number 537XXXXX on October 2, 2009 for 10 nights. I have been advised that the new management will not accept your Starpoints for a Preferred (free) Night Award as your stay was confirmed. 

The existing management request that you contact the on-site reservations department by June 15th should you wish to convert your reservation to a paid rate.  The hotel can be contacted on the following number:  972-2-6298666. 

Please remember that you will not earn Starpoints for any normally eligible charges, and you will not be given your usual Starwood Preferred Guest amenities and benefits.  

We appreciate your continued patronage of Starwood Hotels & Resorts Worldwide and we apologize for this unforeseen change and any inconvenience it may cause for you. We look forward to welcoming you to a Starwood Preferred Guest participating property in the near future. 

Sincerely,

Aidan Murphy 

Starwood Preferred Guest

Just got an email that my res for free rooms will be cancelled and if I want a paid res (with SPG benefits) I should contact the hotel management ASAP.

My post 06/30 cash and points reservations are still good!
Plus cash and points can still be booked for after 06/30!

my res is still good to but got a heads up it wont be after 6/15

I just received this info regarding the sheraton Tiberias

Hope i can work it out!
if not, I hope the refund me the current amount as I booked
on the cheaper rate.

Dear Mr. xxxxx:

I am contacting you to advise of a change in the status of the Sheraton Moriah Tiberias. As of June 30th, the Sheraton Moriah Tiberias will no longer be part of Starwood Hotels and Resorts WW and will no longer participate in the Starwood Preferred Guest (SPG) program.

I see you currently have several upcoming reservations at this hotel. Your next stay is reserved under confirmation number xxxxxxxxx on August 4, 2009 for 18 nights. I have been advised that the new management will not accept your Starpoints for a Preferred (free) Night Award as your stays were confirmed. The general manager requests that you contact him personally via e-mail as he would like to personally assist you with your booking. He can be contacted on the following address: danny.alkalay@starwoodhotels.com

Please remember that you will not earn Starpoints for any normally eligible charges, and you will not be given your usual Starwood Preferred Guest amenities and benefits.

We appreciate your continued patronage of Starwood Hotels & Resorts Worldwide and we apologize for this unforeseen change and any inconvenience it may cause for you. We look forward to welcoming you to a Starwood Preferred Guest participating property in the near future.

Sincerely,
Aidan Murphy

just received this from the manager of sheraton tveria

We would like to advise you that due to the pulling out of Starwood from the Tiberias hotel, we shall not be able to credit your forthcoming stay with SPG points or honor any SPG award voucher for stays after July 1st, 2009.

However, as valuable guests of the Sheraton and ours, we hope that you will maintain your reservation with us and are pleased to offer you a special reduced rate for your planned stay, as follows:
Double room with Full Israeli Buffet Breakfast $170.00
Single room with Full Israeli Buffet Breakfast $150.00
The above quoted DAILY rate is NET and payable DIRECTLY at the hotel.

We are confident that the above special offer meets with your satisfaction and look forward to receive your reconfirmation by return mail to our Reservations Manager at irit.hochman@sheraton.com .

You may rest assured that the Moriah Tiberias management & entire team will save no efforts to provide a high standard of hospitality and service, as we always did in the past.

Sincerely yours,

Danny Alkalay
General Manager

Does anyone know as to what would happen if I would cancel my reservation that I made before the hotel went up in catergory would I receive the amount of points which the hotel is worth now?

if it says on the res. the new amount you will get that amount if says the old amount cancel online and sometimes you get the new amount. (dont call!)

abe, dont count on it , but I do know some people who did get back the higher newer amount. But they changed their res from 1 Succos to the next and he SPG agent didnt put a note in that they originally were on a lower cat pts reward

I expect to get the exact amount of pts it cost me for my upcoming res

a friend just spoke with the SJP about their Succoth res he told me they offered him a 10% discount off the reg rate.

He said she told him even if he didnt call back a few days after 6/15 *W will wipe out ALL the res that werent converted over tp a reg $$ res

just got back the new amount!

chulent- did you cancel online or by phone??

online

that hotel http://www.mamillahotel.com looks freakin awsome it seems alittle to incredible
dont know about the food or the location
could be an issue

dan would u sell the reservation?

Wow, it looks great. FYI, this is down the block from the (former Sheraton) Plaza hotel, so location is still great.

@good on ya:
@Mikeoracle:
Indeed, it does look quite awesome, and the location can’t be beat!
It appears to have just opened…who knows maybe it’ll be a future SPG property?

It does resemble a little the style of Starwood brands W and Westin, it would be nice if this is the future J-M SPG property!
It is a good area, I was just there recently in this new “mall” by the hotel and it is a very new and nice place, probably 10 minute walk to the Kosel.

Are the 10,000 points ” gesture of goodwill” offered per reservation or per member?

The mamila hotel is really nice. The rooms are very modern. The location is great,around 10 minutes from town,20-25 min from the kotel. There are also a bunch of shop’s and restaurants right there The only issue would be that the studio room is tiny. There are 2 beds and if you turn around to quickly you might break your nose banging into the wall!! And it’s very expensive.

COnsidering that this is the same owner as David Citadel, why would they move this property to Starwood? My guess is that it’s a new hotel and they’re simply willing to take whatever rate Starwood was going to give the Plaza.

I dont understand….dan, u got this offer from spg for a reservation you had, now, might one make a new reservation for this actual deal?

Yes Its In A Great Location Its By The New Mall Just Outside jaffo Gate There Is Even The Famous Dairy Remon Restaurant

@loyal reader:
I had reservations from before they stopped taking them.

If you have a res at The Jeru Plaza, I wouldnt wait for SPG to call me (I didnt) Id call them (I did Corp Services 800-328-6242 ask for ext 6135)

since there are only a limited amount of rooms at Mamilla if you wait for them to call You, you could be a SOL case and have no choice but to cancel and get your pts back, if they run out of rooms that they will make available under this situation.

Is the Mamilla the brand new Hotel on the adjacent corner to what used to be the Hilton (forgot what the new name is)?

And by the way, if it IS (Mamilla adjacent to Hilton)- they are building a monster Waldorf right across the street as well.

@C:

yes thats The Mamilla’s location its owned by the same people who own The Davids Citadel

as for The Waldorf dont hold your breathe they havent done anything there in over 6 months , they should change the sign to read opening 3010 instead of 2010. No way will it be ready in 2010

To All,

I had an eight night stay in Tveria which I had to cancel and when I did I received my points back at the higher amount (additional 19k) but then yesterday I received the 10k goodwill bonus and they took away those 19k. Anyone else have this experience???

HSS

has anyone gotten a res at Mamilla , Im still waiting to hear about 2 reses I had with The Plaza for 2 different time periods

SPG refunded my Jerusalem Plaza reservation points. They added a 10,000 point bonus.

I spoke with someone at the Corporate office in Westchester who reported very few rooms available at the Mamilla. SPG prioritized Platinum members. The rest of us are left in the cold.

I proposed a subsidized rate at another Jerusalem hotel. They said no deal. I explained that the high hotel rates for sukkos made it impossible to make other arrangements and I would cancel my flight and pay the penalty. They said their decision is final and offered no compromise solution. They showed no interest in the fact that my Jerusalem Plaza reservation was made 9 months ago and this was to be a family Holiday trip with several rooms reserved and airline tickets paid for.

Starwood’s Corporate home page contains the following mission statement:

“Company Values

At Starwood, we call our shared values “promises.” These promises guide our everyday actions and ensure a common understanding of what we can expect from one another.

Starwood’s values are:

* Go the Extra Step by taking actions that build lasting connections and loyalty
* Play as a Team by working globally and across all teams in the company
* Do the Right Thing by using good judgment, respecting our communities, associates, owners, partners and the environment”

They certainly did not handle this problem as ‘Promised’!

It’s October 2011 and there are now only three of the four remaining hotels left. No new ones have been added. Yet they claim to be adding new ones all the time.