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Ever since travel demand picked up post-COVID, Delta’s Sky Clubs have been plagued by shockingly long entry lines and overcrowding.
But perhaps none have been worse than in JFK:
— MW711.eth (@NYC_711) August 23, 2022
In part, that’s because the food offerings in Delta’s clubs are significantly better than their competition. In fact, Delta even has kosher meals available upon request in all of their hub airport lounges.
It’s also due to the fact that American and United have dedicated business class lounges. Delta plans to create dedicated business class lounges, but for now, they only have Sky Clubs.
But it’s also because there are more ways to access Delta’s Clubs than their competition.
That’s because if you’re not a club member, you need to have a Citi AAdvantage Executive Mastercard to access AA lounges, a Chase United Club Infinite Card to access United lounges, or a Delta Reserve card to access Delta lounges.
However, Delta clubs can also be accessed by the very popular AMEX Consumer Platinum or AMEX Business Platinum Cards, which have benefits that exceed the cost of their annual fees before counting Delta and Centurion lounge access.
Delta has tried making changes, such as only allowing lounge access within 3 hours of a flight, removing Sky Club member access when flying basic economy, and removing elite access when flying internationally, but that hasn’t helped very much with overcrowding.
The airline is locked into a long term and lucrative contract to allow AMEX Platinum cardholder access, so there’s no real solution to their overcrowding problem for as long as AMEX continues to expand that user base.
But, what might help alleviate the problem is more lounge space, and Delta did that last week by opening a 2nd JFK lounge.
The new lounge is located near Gate A7 in Terminal 4.
The Club measures in at nearly 14,000-square-foot Club, seating more than 250 people. It will have a covered Sky Deck. Together the two JFK Clubs will have capacity for over 800 guests.
It’s a start, though I wonder if it will solve the chronic overcrowding problems?
Have you visited Delta’s new JFK Sky Club yet?
Will you wait in line to enter a lounge?