With air travel numbers skyrocketing and planes filling up despite record high airfares, airport resources are once again being strained.
Last week, Delta announced major restrictions to its SkyClub access rules starting June 1st:
- You will only be able to access clubs up to 3 hours before departure.
- You won’t be able to access clubs upon arrival.
Delta 360 members and AMEX Centurion cardholders were exempted from the changes.
You are still able to use the club during your entire connection and you can use the club more than 3 hours before departure if you are standing by for an earlier flight.
But using clubs upon arrival to freshen up is a key benefit of club membership, and Delta club members let the airline know exactly how they felt about that change.
American and United also did not match Delta’s changes, as they are sometimes apt to quickly copy.
Today, Delta announced that they have listened to feedback and will not restrict club access upon arrival. That just leaves the restriction against using the club more than 3 hours before departure. That’s fair enough, but one has to wonder how many people can possibly be doing that and if the new rule will actually ease overcrowding at all?
Delta also announced that they will open business class lounges in JFK in 2023 and in Los Angeles in 2024.
Kudos to Delta for listening to customer feedback!