March 14th, 2012
Don’t Wait On Hold, Have Starwood Or United Call You!
Why wait on hold and try to find your way around a phone tree maze when you can have companies call your phone or talk to you over the web for free?
Click here to have Starwood call you
Click here to have United call you
The United line connects to the old Continental.com support desk, which has very helpful agents who have the ability to waive the phone booking fee for itineraries that can’t be booked online. Plus there are rarely any hold times!
1
March 14th, 2012 at 3:28 am
What about Amazon?
2
March 14th, 2012 at 8:40 am
http://gethuman.com/
3
March 14th, 2012 at 8:53 am
if your on the iphone just download the fast customer app. its free and awesome
4
March 14th, 2012 at 9:20 am
Having spent more than an hour on hold yesterday for United, this is a very helpful post.
Thanks!
5
March 14th, 2012 at 10:17 am
Wow – After all the time I’ve spent on hold with United over the past few days, and I use this feature and get a rep in 2 minutes! Thanks.
6
March 14th, 2012 at 10:21 am
i called united on sun. night with call back had to wait 20 mins.Usually very fast but used to be faster with cont.
7
March 14th, 2012 at 11:39 am
Awesome. They called me back in 2 minutes! Beats my hour and a half wait time on Sunday!
8
March 14th, 2012 at 11:41 am
Happy to help out!
9
March 14th, 2012 at 11:48 am
Wow! I was on hold last night for over 2 hours before I hung up and never got through. Today – 30 seconds and I’m connected. You Rock!
10
March 14th, 2012 at 12:02 pm
united 8005510943 no wait time
11
March 14th, 2012 at 3:56 pm
@AsherO:
They got rid of the ability to have them call you without logging in with that form, but yes, that will work to have them call you as well.
12
March 14th, 2012 at 4:42 pm
Just had United call me about a TLV trip and the rep was shocked by how mant TLV calls they have received today
13
March 14th, 2012 at 4:48 pm
wow dan, youve done it again! i tried calling ubited for the past few days but hung up b/c of the long hold time…i got thru here in a minute (although they werent very polite, i got my answer i needed so who cares)
14
March 14th, 2012 at 10:05 pm
any dates stil work for TLV trip
15
March 14th, 2012 at 11:40 pm
This is great. No waiting, no stress.
16
March 15th, 2012 at 2:24 am
wow Dan this is gr8!!!
i`m a (elite) premier member, tried calling all elite phone numbers old and new CO and UA everyone had a massage that the wait time is more then a 1/2 hour (even in the middle of the night)
but this worked awesome, got a phone call right away, put me on hold for 3 min. and a human answered
thanks again u r the best, saved my day (since this is a ticket that was just booked now for a flight in 2 1/2 hours from israel and i had a problem)
17
March 27th, 2012 at 12:34 pm
[...] that calling back will lead to the same problem. I'd recommend using this "trick": http://www.dansdeals.com/archives/20506 I get through in a few minutes max every time and it's an English-as-a-first-language [...]
18
March 27th, 2012 at 5:58 pm
[...] Whether or not the issue can be resolved without long hold times is a different question entirely. http://www.dansdeals.com/archives/20506 __________________ you know you can set up your preferences so you don't have to see these, [...]
19
March 28th, 2012 at 5:22 pm
dan you are the best
got through in @ minutes
(but some minor problem after that agent transferred me to an other agent to help me i got back on the same long waiting line
any help for this?)
20
May 29th, 2012 at 9:01 pm
This was my first visit – referenced here by what I’m assuming is a friend-site of yours…
Found this right away and all I can say is THANKS DAN!
This worked in under a minute and went a long way to making my other half a very happy woman.
Thanks again!
21
June 1st, 2012 at 10:02 am
[...] I've had luck calling in and having websupport issue tickets in issues like this. If you tell them the website won't let you book it online, they will usually waive the phone booking fee. Here's a great primer on how to have websupport call you with generally no hold time: http://www.dansdeals.com/archives/20506 [...]
22
September 9th, 2012 at 11:02 pm
Dan, thank you so much for the United link. It has been very helpful during the past few days, setting up seats, meal preferences etc.
23
January 20th, 2013 at 1:29 pm
thanks use it all the time!