Don’t Wait On Hold, Have Starwood Or United Call You!

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Why wait on hold and try to find your way around a phone tree maze when you can have companies call your phone or talk to you over the web for free?

Click here to have Starwood call you

Click here to have United call you

The United line connects to the old Continental.com support desk, which has very helpful agents who have the ability to waive the phone booking fee for itineraries that can’t be booked online.  Plus there are rarely any hold times!

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43 Comments on "Don’t Wait On Hold, Have Starwood Or United Call You!"

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AsherO

What about Amazon?

stg
josh

if your on the iphone just download the fast customer app. its free and awesome

Yehuda

Having spent more than an hour on hold yesterday for United, this is a very helpful post.

Thanks!

Daniel

Wow – After all the time I’ve spent on hold with United over the past few days, and I use this feature and get a rep in 2 minutes! Thanks.

tt

i called united on sun. night with call back had to wait 20 mins.Usually very fast but used to be faster with cont.

runner

Awesome. They called me back in 2 minutes! Beats my hour and a half wait time on Sunday!

Dan

Happy to help out!

Dave

Wow! I was on hold last night for over 2 hours before I hung up and never got through. Today – 30 seconds and I’m connected. You Rock!

sbr

united 8005510943 no wait time

Dan

@AsherO:
They got rid of the ability to have them call you without logging in with that form, but yes, that will work to have them call you as well.

Dan

Just had United call me about a TLV trip and the rep was shocked by how mant TLV calls they have received today 😀

jj

wow dan, youve done it again! i tried calling ubited for the past few days but hung up b/c of the long hold time…i got thru here in a minute (although they werent very polite, i got my answer i needed so who cares)

aa

any dates stil work for TLV trip

Farfel

This is great. No waiting, no stress.

abe

wow Dan this is gr8!!!
i`m a (elite) premier member, tried calling all elite phone numbers old and new CO and UA everyone had a massage that the wait time is more then a 1/2 hour (even in the middle of the night)
but this worked awesome, got a phone call right away, put me on hold for 3 min. and a human answered
thanks again u r the best, saved my day (since this is a ticket that was just booked now for a flight in 2 1/2 hours from israel and i had a problem)

Schedule change on award ticket: UA won't allow me to change the itin! - FlyerTalk Forums

[…] that calling back will lead to the same problem. I'd recommend using this "trick": http://www.dansdeals.com/archives/20506 I get through in a few minutes max every time and it's an English-as-a-first-language […]

new Mileage Plus card missing, how to contact United? - FlyerTalk Forums

[…] Whether or not the issue can be resolved without long hold times is a different question entirely. http://www.dansdeals.com/archives/20506 __________________ you know you can set up your preferences so you don't have to see these, […]

yoeli

dan you are the best
got through in @ minutes
(but some minor problem after that agent transferred me to an other agent to help me i got back on the same long waiting line
any help for this?)

Dan

This was my first visit – referenced here by what I’m assuming is a friend-site of yours…

Found this right away and all I can say is THANKS DAN!

This worked in under a minute and went a long way to making my other half a very happy woman.

Thanks again!

Better to reserve award ticket online first and change or call in? - FlyerTalk Forums

[…] I've had luck calling in and having websupport issue tickets in issues like this. If you tell them the website won't let you book it online, they will usually waive the phone booking fee. Here's a great primer on how to have websupport call you with generally no hold time: http://www.dansdeals.com/archives/20506 […]

Rasputin

Dan, thank you so much for the United link. It has been very helpful during the past few days, setting up seats, meal preferences etc.

joe

thanks use it all the time!

danfan5773

THANKS DAN JUST USED THIS INSTEAD OF CALLING AND WAITING ON HOLD

JB

Wow. Thanks for this.

I know YMMV but I just called and made a iten change – no change fees.

JB

@JB: update, I made 2 calls in same day to change the iten – still no change fees.

magnus

This method keeps giving. I called 800UNITED1 and got an automated hang up as call volumes were too high due to the weather. This number got me through in less than a minute.

@Yehuda

Just used for the first time. Picked up right away. 1800UNITED1 said 25 min hold time.

David

Pls see if u can a quick call back from British airways it would be a great help happy purim

Username

Used this in the past. Today i got the standard greeting “…bla bla…approxomite wait time 10-15 min”.

pinky

I have tried to use it on chrome and I got this error (issueGuiWebEvent eventtype=validatingtalkbyphone : ftcallid is null) but when I try on internet explorer it works fine

Emm

What about America airlines?

username

Thanks again!

Mordy Ort

It seems United disabled the feature as the link no longer works

yair

DEAD

DXD

Sadly dead

Motty

Stooped working

username

United Web Support +1(888) 674-9559

saanvi

United Web Support +1(888) 674-9559 .this is not working

username

I Just used it.

Evan Stall

Link doesn’t work anymore.

Mg

Link to united not working. Is there any new link?

sandeep

starwood toll free number 1800 258 2527thanks for sharing information

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