Why wait on hold and try to find your way around a phone tree maze when you can have companies call your phone or talk to you over the web for free?
I used the Starwood callback link extensively while traveling in Israel in order to make and change award reservations (which was especially nice because incoming calls are free on Israeli cell phones!)
It’s just too bad that more companies don’t utilize this great technology…
Have Starwood call you
Know any other popular companies that use click-to-talk technology? Please post a comment!