Check Your Expiring Amazon No-Rush Credits Expiring Today, Try Chatting Or Calling To Upgrade Them Into A Sitewide Credit!

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Update, 5/31/23: Check to see if you have credits expiring today

Update, 9/15/21: I just chatted with Amazon and had no problem getting a sitewide credit in exchange for my expiring credits. DDF members have been having success as well. Some reps are offering to give a credit if you can’t use them by the expiration date and are asking customers to chat back after they expire to get the credit. This will most likely be issued in the form of a sitewide credit.

Many people report they have much better luck calling to get the credits converted, you can call Amazon at 888-280-4331.

Share your results in converting them into a sitewide or promotional credit in the comments!

Originally posted on 3/31/19:

Amazon offers No-Rush credits for Prime members if they agree to slower shipping options when they order Prime items.

You can check your no-rush balance here.

The current round of Prime Now no-rush credits expire today.

Last year was allowing digital credits to be used for anything sold by Amazon, but that was a short lived glitch.

DDF member LNS pointed out last year that he was able to chat with Amazon to get them converted into credit that can be used on anything sold from Amazon.

I’ve been able to do that in the past as well.

Apparently it’s still working, as DDF member LoLo was able to get them converted into an Amazon gift card. Several other DDF members had success today getting the credit as a refund on a past order or added as an account credit.

You can click here to chat with Amazon and see what they can do with your expiring Prime Now no-rush credits. You’ll need to be using a desktop browser or you can request the desktop site from your mobile browser’s menu in order to chat. If you get the automated system you’ll have to click on the human to speak to a live agent.

You can also speak to an agent over the phone.

Post your results in the comments and don’t forget to HUCA (Hang up, chat again 😉 ) if you need to!

HT: Yo ssi, via DDF

Amazon offers free shipping with $35+ orders or get free next-day shipping on all orders with a free trial of Amazon Prime. Prime members can share benefits with a Household member here, allowing them to double up on Amazon Prime promos!  A 6 month trial and discounted Prime membership is available with Amazon Student. EBT/Medicaid Cardholders can save on Prime Membership here.

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246 Comments On "Check Your Expiring Amazon No-Rush Credits Expiring Today, Try Chatting Or Calling To Upgrade Them Into A Sitewide Credit!"

All opinions expressed below are user generated and the opinions aren’t provided, reviewed or endorsed by any advertiser or DansDeals.


You can now chat with Amazon through their app


It’s not really that they convert them , they just issue a good will promo and they dont touch the digital credits.

In my case the supervisor Issued a $70 GC for my PRIME NOW $70 l credit in form of a so called refund on a $2 purchase order


They did one reduce my credit so I guess its different every time.


Don’t give up! I Chatted called and emailed and was first given only $25 converted to Amazon credit after which I was refused several times (they all told me that they don’t convert credits, can’t do more than $25 etc.) I decided to try one last time today and they gave me a $100 general credit without even reducing my no rush shipping credit (which are expiring today). I did point out that I had made many many orders but I don’t really know I f that was the deciding factor. Its all Siyata D’shmaya.

Mordechai Moses

What Amazon email did you use? I thought they disabled all customer service email accounts?


In case it helps to know, TurboTax downloadable software can be covered by these credits.
Especially helpful now that IRS doesn’t partner with them for free file anymore.
This did NOT stack with the $10 Amazon gift card promo while it was running but if you aren’t in a rush, make sure to get it on sale ($54.99 for Premier, etc).


Another tip. If you get the option to get it in a form of a GC or promo credit, rather take the promo credit as when purchasing with promo credits you dont pay taxes of the promo amount.
Though You will just have to use for items that are sold by amazon ,


You are correct. However, promo credits are not refundable. So if you need to return an item that was purchased with promo credits, you will not receive the credits back, whereas if you use a gc you will get them back. Just FYI.


Incorrect. If you don’t receive a promo credit refund for a return, just chat with them and you’ll get the credits


You have to pay tax if they issue you a GC? They send you a 1099 for it?


He means sales tax


Oh that makes more sense 🙂


Says my credits don’t expire until June 17th, is that a mistake?


No that’s a different round.




ty for the reminder was not successful chatting but was successful on the phone they gave me a credit ty!


Same here


Was successful on chat.
Removed the credit from prome now and added it automatically on my next order


Thanks much! Just got my $20 converted to a $20 promo

Brian Glasser

Promo for full amount!


I have checked this with my supervisor.
I would request you to please wait for the credit to get expired.
When it expires today, please contact us and we will issue you $5 credit to your account.
I am adding a note to your account for this.




It worked for me too! I had no idea I could do this. PrimeNow is not even available where I live. Rep said it was a one-time exception, we’ll see 🙂


I only had $15 there, but I did it and sure enough got a promo credit for it. Thank you!


Thanks! I got mine converted! Appreciate the tip!

~king lake~

Just got my prime pantry $8 no rush shipping credit into a regular $8 credit, thanks Dan!!


No luck with my $25 Prime Now credit. Was told they don’t make exceptions to this. 🙁


I was also told that they don’t make exceptions and they could not transfer my $20 credits into a gift card or a promo credit.

After ending the chat, I started a new chat with a different rep and after saying he couldn’t transfer it he then told me as a one time courtesy he will give me a $20 promotional credit for anything shipped and sold by amazon.

Thank you @Dan for this, HUCA really worked!


I tried chatting and first try they turned my $15 prime now credit into an amazon credit! Thanks for the tip Dan, if I hadn’t read your post it would have expired today!


This has to be handled by the PrimeNow team, if you wish let me connect you a call with them.

Anyone else had this?


Yes, and they were unable to help me.


me as well prime now team said nope. did not have time to HUCA


Ask for a Kindle team specialist.


thanks dan got it as a credit


Thanks DansDeals! I first tried over the phone. Took the rep almost 10 min but there was nothing she can do about it.
Just tried on chat and within 1 min the Amazon rep had it converted to a promo on my account!

I greatly appreciate it!


Just called and the first agent said they cant transfer it so i asked for a manager and she transferred them as a courtesy. Mazals


יישר כחך!

מי כעמך ישראל


thanks, just got a $15 credit


I received a bunch of Whole Foods Credits a few months ago. Is there a link to check them?


Mine expired before seeing this post and not sure how much I had. Any way to get it back?

Admor Aleph

Can this be credited as a Prime delivery at Bagel Nosh this coming Bein Hazmanin Sunday morning?


I was always happy to get free mp3 music. Has anyone besides me noticed that the recent albums from Avraham fried (kama tov), Simcha leiner (merakeid) and baruch levine (peduscha) were on amazon music for a short while and are now gone? I wonder why…. I would use my credits for those.


has anyone been able to do this successfully recently? i tried several times, but Amazon CS always told me it was not possible.


Ever tried transferring promotions (not gc’s) to another account?
What was your experience?
(I got a NO )

Heimish Girl

Any ideas for something to use the digital credits for ??


mp3s – there are jewish ones on Amazon.


Thanks for reminder. Was able to convert to amazon credit last time


What are the no rush credits good for under normal circumstances?


I use it to buy Jewish Music mp3s and we are also able to listen on Amazon music app and amazon echo


no success getting a credit for them but they did extend the expiration date (the guy said he was just deleting and then re-adding them)


oops…. that was what the guy “said” he was going to do, he converted them to promotional credit, I don’t think he was clear on what they actually were.


Thanks for the heads up! Got a no, HUCA and got a yes 🙂


Thank you for the info!
I just successfully got my no-rush credit turned into amazon credit, for the next item sold & shipped by amazon.
Done via chat.
It was just $1, maybe they might give you a hard time if you have a lot.
Good luck!

Mordechai Moses

Nope, it took awhile but I got $109 converted with 1 phone call.


Thanks so much for mentioning this! First rep couldn’t do anything, second issued a promotional credit.


I have $3 that’s expiring on July 18th.
Does this mean I can use it until tonight or through tomorrow?



promo credit

Just got 29$ in promo credit


Easy 1,2,3, got my credit converted to a promo credit, thanks!


Converted $5 no rush credits to $5 promo credit via chat. HUCA not required


Thanks DansDeals for the reminder! After purchasing numerous songs and albums I still had $6.03 expiring.

After chatting was not success I called and also nothing. Then chatted with 2 more reps. Finally got it applied as an credit for purchases.

Thanks again

Jamie Sutton

mine doesn’t expire till 9/1/19

y id

We don’t have the option to transfer the credit to other site or account. Here’s what I can do, I can add a new $1 promo and delete this current promo on account, would that works?


Got a no, HUCAed, got a no, and then that rep changed his mind. He even converted the non-expiring credits!


Can we get a Dan’s thoughts on Prime Day post?


I’ve issued a $15.00 promotional certificate to your account. It will automatically apply the next time you order an eligible item sold and shipped by The promotional certificate doesn’t apply to items offered by other sellers on the website. It also won’t cover the purchase of gift cards, sales tax, gift wrap, or additional shipping costs.

Your promotional balance doesn’t appear in Your Account. However, it will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon.

Robin Webber

Just tried to do this with 4 different reps and they all refused


Try again! I finally got it done with the 4th rep. Good Luck


+1. Was able to do it last few times, but this time no luck. I’ll keep HUCAing


got it today

ממונם של ישראל

Wow thanks so much dan! Just made it on the phone by the first call for $25 promo credit on everything sold & fulfilled by amazon!
“התורה חוסה על ממונם של ישראל”

ממונם של ישראל

I’m actually wondering if it’s possible to do it again on the same points as i saw that they still left it in my no rush rewards balance? 🙂 does any 1 tried to do that before?


“I’m sorry but this option is not available yet. However as an one time exception I can cancel all these credits right now and issue one $16 promotional credit to your account.”

This is what I got. So its not an option but hell do it anyways. love amazon


will not work


thanks dan for the extra $40 buks
first i did chat she didn’t wanna help me,
so i called and she was vary nice and gave me $40 promo credit


As usual I found the Amazon customer service the best in the industry. They almost immediately converted to a credit to anything that Amazon sells and delivers. Just be nice when you speak to them.


Got a promo credit for expiring no rush credits. The rep told me digital items are excluded from the no rush shipping promo as are gift cards. Said they would automatically apply to products sold and shipped by Amazon. I put an Echo spot in my cart, went to checkout page and asked where the credit would display. Was told that I had to place the order first, so I did, and asked again. She checked and confirmed the credits could not be applied and offered a $5 courtesy credit. I asked for $13 since that amount expires tomorrow. She gave me $15. All in all more time and effort than it was worth just like most communications with Amazon customer service. But, at least I get something of value for those no rush shipments. Thanks Dan! There will likely be some time in the future when my expiring credits will be worth an hour long chat session (but I’m not so sure I will have the patience for HUCA). I will also be more likely to opt for the higher value Prime Pantry no rush offers in the future.


thank you so much for the reminder. I actually got $10 credit for my 9 digital points.


Tysm first call received an amazon gift card.


got $105 GC after chatting. (calling didnt work)


Thanks Dan! got $34 converted to promotional credit after 2nd call


Got credit, Dan I really appreciate this post.


Was turned down by phone, then by chat, but after chatting with someone that had a very poor command of English, I was offered a survey about their performance, which I rated poorly. In response to that rating a page popped up offering to either call or chat about my rating. On that call the representative offered to convert it to a promo credit


What is the magic word? I tried three times chatting but unsuccessful & I did twice by phone and unsuccessful

Mr. A

Thanks DAN! Transferred $5 digital to promotional credit!


Thank you I got a credit for $20


I’ve tried this via chat several times in the past week for my 22 credits expiring on 11/9 with absolutely no luck. Anyone else trying and succeeding?


Scratch that! I finally had success just now via chat. And they agreed to convert my $22 credits expiring in 3 days plus my $17 credits expiring in March 2020!


Is this still working as of November 2019? I chatted with 3 reps on 3 different days who all told me it’s not possible (I was successful in the past but not this month). Then I called and was told the same thing. All 4 told me to spend it ASAP in movies, software or what not.


Thanks Dan!! Got them to credit it as a sitewide credit from chatting through the app.


Got it as a sitewode credit, but still have it showing up as well for digital rewards. Was that just a mistake, the rep was supposed to remove it, or do they take at your word not to use both?!


Last time they left it for me and I got to double dip. This time they deleted it for me.


Yup, just used both, “double dipped”.
Hope no Amazon rep reads these posts and charges my card for the extra!!


I had 10 they gave 10 promo credit


I tried chatting twice with regular reps, once with a supervisor, and I spoke to a Supervisor. No luck. It worked in the past.


I called about 10 times in the past few weeks but no success, FYI, I have $300 credit…

Kat man

rep said nope, asked for a supervisor, was told that wont help , said lets do it anyway, supervisor said sure one time courtesy, done.
thanks again dan


Told me “I do apologize that we can’t convert it to a regular credit.” I asked what CAN you do and got back “No worries, I will issue a $6 promotional credit on your account. How’s that sound?”

Thanks Dan!

Texas Totty

First she issued me a million $1 promo codes. But those also only worked for digital items. So then I got a credit BH


Got it on the first chat.
I would never remembered without your reminder.
Thanks so much Dan!


Vincent Emmanuel | Customer Service
Yes. I really asked for the lead for a one time exception but I’m sorry but we don’t have an option to issue a credit for the no rush credit.


First chat rep was clueless about what no rush credits were. Kept telling me to find my emails as if that mattered. Was (supposedly) no supervisor available. Left chat and tried again later and was transferred to a supervisor named Ralph who was, to put it simply, a sack of turds about it. No “hello” for it taking half an hour to even understand my inquiry, no “sorry for the confusion” etc… Told me he “cannot issue a credit” and “to read the terms and conditions of the promotion”. I asked “so to clarify the system will not give give you any options here with my situation” and he replied “I’ve satisfied proper expectations here. Is there anything else I can help you with today?” To which I said “yes, answering my question would be great I just want to know if there’s anything you could do.” He then said he satisfied expectations and per their terms and conditions there’s nothing more to help me with and then signed off chat.

I called Amazon and was asked for a supervisor who was night and day more friendly about it. Didn’t even have to ask for a promotional credit he just applied it automatically. Knew exactly what I was referencing and all without these huge delays.

I highly recommend people call in and not waste your time with their online chat which I believe has been circling the drain faster and faster over the last few years (long time member). Going forward I’m only going to call in unless it’s cut and dry and something a monkey could perform.


i’ve been on hold and spoke with 2 reps so far who also have no clue about the no rush credit and keep asking me for the order #…


Thanks Dan!

I first tried messaging and got shot down. I then called them up and got $59 converted to a Promotional Credit!

It took a while on the phone and messaging, but it was definitely worth it!


@dan is this only gonna work when they’re close to expiring? Because I tried it now and they keep on telling me that it’s not allowed.

Avital Greenbaum

Just got my $5 no rush credit converted to site wide. The rep said anything under $10 is easy to convert. More than $10 requires supervisor to sign off.


Last time I tried they told me to contact them after they expired then when I did claimed there was nothing they could do. Now I’m chatting with an Amazon rep and he has NO idea what I’m talking about. Has asked me for an order number, then told me he needs to know which card I used?


HUCA 3 times and each time it’s no.


Tried chatting, got a flat no — “we don’t do that” — reworded my question several times and he just said “Sorry, no.”

So what is the magic to getting the credit?


first rep via chat said nothing to do asked for supervisor.

While each no-rush credit works as per its terms and conditions and we cannot make any changes to it. I’ll make an one time exception to issue $10 promotional certificate to your account.


Called, was on hold for a few times, and they converted my $86 to a Gift card balance!!!
That means i can buy with it everything, even from third party sellers!!!
They even sent me a confirmation email on that.
Thanks so much Dan for the reminder and the tip to call!!!


I have not been getting the option to choose no- rush shipping. Anyone else seeing that?


They are offering to delete all the credits and reissue with a 2-3 month expiry date


Both chat and phone call struck out. Both insist they have no option to convert to site wide credit


They offered me to cancel my credits and reissue them for another 2-3 months . Said it’s not possible to change them over to Sitewide credits


First time in my Amazon history that not being able to convert it. I think they’re cracking down…(Corona virus, stock down etc?!??)


Struck out on Chat. When IO received the email about rating the chat, I rated negative and opted for a call back. I had $48 in credits, some expiring today, some in two weeks, and some in June.

She swapped the $48 in credits for a $50 gift card! AMAZING!!


I just saw the reminder and I called. I just got A 24 dollars gift card. Tysm . Last time When my points were expiring I called a whole bunch of reps and got nothing.


I opted for the chat a little bit ago.

I explained that I lost quite a bit the last time they expired, which is 100% the truth. I also explained to him that I shop on Amazon just about daily and spent quite a bit of money there.

I was told, they are unable to do that, and he hoped I understood his limitations.
I responded and said no I don’t, because I know of someone who had theirs converted.

He wanted to know who it was so he could report the person that did it. Then he said “is that okay?” I said “no” LOL

So I’m guessing that “convert” is not the word I’m looking for.


Thanks Dan! They wouldn’t allow me to convert it to a promo code or gift card but applied it to an item I’d been wanting to get in my cart. Thanks!


Rep on the phone seems to have no idea what a digital credit is. Tried again and same thing. Am I telling then the wrong thing?


I had $70, half of which were due to expire tonight. I called and asked the rep to place them on a gift card. She said that she can’t do that but instead applied it to my account. So when I’ll make purchases from items sold by Amazon the amount will be deducted from my credit of $70. The only odd part is that she said there’s no way for me to see that credit or its balance anywhere!


Checkout with something shipped and sold by amazon and see if it shows up at checkout


Thank you for the reminder, Dan and JJ. I had $8 I’d forgotten about.


Thanks it worked for me! Courtesy credit issued to account


Failed many times by chat last week, and finally got a yes today by phone. Took a little convincing, though. I thought it was really cute when the rep reminded me to stay hydrated at the end of the call. 🙂


I chatted about this, told them you guys did this for my friend, and they asked, “what’s your friends’ email address so we can see how it was done”

Dan\'s the Man

They can’t “convert” the credit. They can give you courtesy credit. Especially if you just need $5 or less. My dig credit was for $4.50 and they give me a $5 amazon credit off next purchase


Why have i not seen no rush credits available when i checkout for the last month/2 months?


Got a credit

Texas Totty

Chat or phone?


Thanks Dan for the reminder!
got my credits but only for use for items shipped and sold by Amazon
you too?

Texas Totty

Chat or phone? I’m on the phone for over half-hour already and they still didn’t figure it out.


chat seems to work


try chat

Dan\'s the Man

Thank you Dan. I have $4.50 in credit. I chatted and they said
“I’m sorry we don’t have a option to convert it. ”
“To help you, I’ve issued a $5.00 promotional certificate to your Amazon account. Your promotional balance doesn’t appear in Your Account, but will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon.​”

Texas Totty

They finally told me that a supervisor approved the promo credit but it hasn’t yet shown up on the account. We’ll wait and see I guess.
(I almost expected them to wish me an easy fast at the end of the call :))

Trac phone

I chatted with Amazon and was told they couldn’t convert my digital credits into a sidewide credit as requested, but that they could simply issue a promotional credit valid sitewide!

In this case do they remove the digital credits or u get “double” promo?


I tired over and over, no luck.

Trac phone

No luck. The rep told me to buy a movie!


Would it work to buy a gift book and redeem as a gift like we do for the platinum monthly credit?


worked , canceled digital, gave another amazon non expiring for products, chat w kindle. thank you! was unaware it was expiring!


What do you mean by “chat with Kindle?”


1st call got the job done. $10 Promo credit.


You’d like to convert your No-rush credit to Amazon gift card?
Apologies Ben, we’re unable to make your no rush credit to Amazon gift card.
However, I can offer you $12 promotional credit, will that work for you?


Thanks Dan for the reminder!!!
Chatted and got $15 gift card without taking away my digital credit .


Negative on the voice call. 18 minute phone call. I had a negative last time I tried on chat over a month ago as well.


Typical useless CS chat – “we can’t convert the digital credits to gift cards, but you can always buy a gift card if you need it” smh


They’re not as generous as they used to be. I had $10.03 expiring tomorrow … just chatted for a while and they offered a $5 GC credit. I wonder if they keep track how many times they’ve issued credit to cover the expiring no-rush rewards?


Chatted with them
“I can do one thing for you here. I can cancel this reward balance and can issue you a promo which will have a expiry date of year.”


“We understand that this is a big save for you in keeping the no rush credit, however at this moment we still don’t have the convert it, since this kind of promo is non convertible.” – That’s what I received when I tried to chat.


got the credit no problem thanks!


Thanks for the reminder.

Checked, and had 16.50 expiring. Chatted, and got a credit as an “exception”. 🙂

Good Shabbos, with the true Nechama of the Geulah.


No go with the credits. Transferred me to 2 different reps… 38 minutes in chat. Gave up and went to work. Found a few basic books I wanted to get just because.


No luck with the credits. Tried chat twice then phone. Used them on books.


$11.51 expiring today; got cs on phone, and they put the full amount in my account to be used on the next purchase!


No luck… I had $60… I bought a bunch of Jewish music


Thanks for the reminder! I told them (truthfully) that I have been waiting for a few albums for months but they’ve been delayed so they made a “one time exception” and switched the digital credit to a promo credit.


Eastern Time or something else?

Jewish music recommendations?


no luck past 2 times, so got some jewish music
used to work in past


It took 45 minutes on a chat, but I got a $28.51 gift card.
Thanks Dan


You chatted after your credit expired? They said since mine are expired there’s nothing they can do 🙁


Thank you!

Called today, Sunday, and explained that I messed up and lost $4 of promo credits.

They issued me a $5 sitewide credit!


Totally forgot it as expiring 🙁 lost out over $60 credit and chat guy only gave me $5 promo


Bumping this post, I have $1 expiring on 12/17.


Had $1
Chatted yesterday and got $5 anything sold by Amazon


I tried SO MANY times without success. They don’t even know what digital credits I am referring to.. Any tips?


Tried via chat today and had success! Rep converted all $23 of my no-rush credits to sitewide credit (even the ones not expiring soon!) and looks like she even left 10 in my balance (by mistake?).


ok, so i have a measly $1 expiring in 2 days…i figured it was hardly worth the time to chat to convert that to a sitewide credit…but alas, the customer service rep was kind enough to give me $5 for the $1. So…moral of the story….do throw away you very low digital credit; it may still be worth your time to chat with Amazon.


Had only a few dollars about to expire, but they were able to give me credit for all my $14.

“I see you have some of the no rush credits and we have no option to make any changes in it but since you are a valuable customer of amazon since: x/xx/07
I will cancel all no rush credits and make a promo to your account.
You can use it on your next order.”


I’m done with no rush credits… amazon is in no rush to deliver packages even with prime…. so we good without using the no rush credit option


They blame everyone and everything for their delays. But when something ships 3 day, theta no easy is coming any sooner. And “guaranteed by…” never meant anything either. They’re just happy as long as they have my money. ..


No luck with chat but when I called my $1.01 was turned into a credit.

Leslie Sokolow

Zero luck


no luck with chat or call.


Just got a Amazon GC for $25 through call!


Thanks Dan!

Has anyone else noticed that there’s no way to use no rush shipping to get credit anymore? For me I haven’t been offered it in several weeks


Thanks for the reminder. I called 888-280-4331 and they just swapped all my credits that were expiring today for same amount off next order (first they told me they don’t do this but I pushed a little and they said will do as a “one time exception”).


First tried chat, and then call.
Was declined on both fronts.

Thanks for the reminder Dan. Will use them on something today.

Judy Frankel

Thx for the reminder Dan!


How about some good ideas on what to spend credits on? I had just $4. Can buy individual songs… esepcially good jewish music… but I also found Masters of Classical Music… over 100 callsical music pieces for just $2.19 in MP3 digital format! Now looking for wha to spend my remaining $1.81 on. 😉


Just received a $10 credit on anything sold and shipped by Amazon for my $9 digital credits. First try via chat.


Had $145 expiring today. Got $100 upgraded to promotional credit by phone call.

Mordechai Moses

Thanks for the reminder!

I called up and was polite and persistent. I finally got a gift card credit for $109, which was my entire Digital Rewards, not only what was expiring tonight, all of it.


Thanks Dan, you saved my credits 🙂

Man without a Plan

I have $13 expiring today. On my third try on the online chat I got a rep who gave me a $6.50 site-wide credit for so I took it.


I NEVER have luck with calling & chat…. they dont even seem to know what digital credits I am talking about… the one time I was successful I had to wait on the phone while she converted each credit 1 at a time… wasnt worth it for me…….


@Dan – a warning to spread: I just bought a $12 album and it used my LATER expiring credits first!! (I had $25 with about $7 expiring in a few months from now. Once purchased, it reported $18 expiring today)


Same here


I was on the phone with them about this and they have no clue how these credits work. Only said that not all credits can be used the same way.


Thanks DAN!!!
I tried the last few weeks a few times and did not have luck.
Today after first time calling they gave me courtesy credit for the whole amount of $57!!!


Thanks Dan for the reminder, I would have lost this credit if you hadn’t reminded me.
I have tried this in the past without success. Tried again tonight, and after 40 (!) minutes on the phone going back and forth they issued a promotional credit




I use my credits to purchase jewish mp3 albums and have accumulated a nice collection from these delayed deliveries


I called, and the rep had no clue what I was talking about. HUCA , this time I chatted with a rep, and I got them to issue me a store-wide credit. Plus I got a nice rep and they added on a little bit

Jared Thomas III

Just chatted: I’ve manually requested a XXX promotional certificate to your account as an one time exception. It will credit within 24 hours. This amount will automatically apply the next time you order an item shipped and sold by


Got more Amazon site credit than I had in my no rush balance via chat


How do people accumulate such high no rush credit balances such as $70 ?
No rush credits are typically $1 only right?
I mean are you shopping amazon everyday?


You’d be surprised
People buy everything on Amazon


@dan thanks for the reminder

Just chatted. I have .71 expiring today and $3 end of year. They added $5 reward on amazon purchases at cart. And still left my promos . I just bought Jewish song I was waiting to buy. and have $2 in change left till end of year

Sweat deal


I chatted with support and while he said he couldn’t extend the digital credit expiration, he converted them to a one-time promotional credit of equal value rounded up to the nearest whole with no expiration!


They’ve NEVER given me a credit, in fact ONE customer support person was pretty cold about the whole thing and was like “sorry”. I think he was my third pleading phone call, then I gave up.


This has been my experience as well


Same and don’t have the patience nor time to mess with them so I usually buy some old Jewish music like from 20+ years ago.
I feel like I’m supporting a Jew at no cost to me and get to enjoy some childhood music/memories.




I just called Amazon and they told me that those promo credits never expire. So please explain why you are saying they expire


What words do you use to get them to do the conversion? I have asked several times in the past and have always been shot down.


In case it helps to know this, TurboTax downloadable software can be covered by these credits.
Especially helpful now that IRS doesn’t partner with them for free file anymore.
This did NOT stack with the $10 Amazon gift card promo while it was running but if you aren’t in a rush, make sure to get it on sale ($54.99 for Premier etc).

Liam K. Nuj

I haven’t seen an offer of No Rush Credit in years. Are they still doing that?


Argued with them for a good long time, and still nothing. They refused to even think about it. Also, links to the chat in the posts no longer work.


I just chated and get a promo credit for the no rush credit and looks like the no rush credit is still valid. Thanks Dan


Had $1 in no rush credit. Chatted and they gave me $5. Pretty good roi thanks Dan!


They told me there is no such thing as a conversion, but they gave me a $5 promo credit for my $7 in credit.
Better than nothing.

Missing money

Tried 3 times today to chat with amazon..I have 50 bucks in no rush credits..and I am having no success at all..any tips?


Got mine converted – thank you!

Aaron Heideman

Good to know these rewards can potentially be converted. I never thought of that. Digital rewards were never doing me any good so I haven’t been compelled to ever do no-rush shipping.
I guess I’ll start now.

Thanks Dan!


Took 3 tries calling. First two reps said it was impossible. On the third call I got a rep who was familiar enough with what I wanted to do and was willing to actually do it. Converted all the digital – those expiring soon and those not so soon – to sitewide credit.

Thanks Dan for the heads up!


Maybe make a extra thread for stuff that can be purchased with the no rush credit
Since a lot of people are not successful into converting no rush credit to sitewide credit


I buy my kids kindergarten music


Spent 20 min waiting to be told he has no idea and the transferred rep had no idea either. Quite frustrating! Well, finally after saying she can’t, she turned into a gift card balance. SUCCESS! Thanks Dan and Happy Purim.

Now let us see if i actually read/watch them

Tried calling but the representative refused to convert the rewards to a credit. And so, I purchased a book on Kindle and rented a documentary that I had been eyeing. Thanks for letting us know that these digital rewards expire. I had no idea


First of all, thank you for letting us know about this. I called, was told no. I didn’t take no for an answer and they escalated it and gave me a one time goodwill promotional credit for the amount for goods sold and shipped by Amazon.


I had $8 in no rush credits, they issued me a $5 promotional certificate


I tried today for a $14 conversion but it didn’t work. Call connected to India & I spent 22 minutes with an agent who didn’t know what digital credit was-asked me to explain! She put me on hold 3 or 4 times, told me she was talking to someone (another agent?) who was more savvy, but that went nowhere-the original agent asked me if it’s a promotional credit and what can you buy with it?! Then she transferred me with 2 words to prime CS, located in the US. New agent also put me on hold & after another 15 minutes total, told me they cannot do it. I explained that I’ve done it before, etc., but the end came quickly after saying policy this & that. Since I realized after checking my account that the credit actually expires tonight, I can try again or use them. I thought it expired already-lucky break!

David R

I had some digital credit expiring today and another smaller credit expiring in two weeks. I chatted with a rep to ask for an extension to give me time to earn more credits because the music album I was eyeing would cost more than double if I had to purchase it a few songs at a time. The rep countered offering to change it to sitewide credit. The sitewide credit was accomplished by refunding that amount from a recent order that was paid for with my gift card balance.


Was issued a $20 purchase credit for $25 in No-Rush Rewards credits.

Mindy Berman

Thanks! It took me 2 calls but I got $27 credit.


I tried calling earlier and they kept asking me for specific order number to no avail. They sounded like they didn’t know what I was asking for so they just said they can’t convert it.


Thanks for the reminder.
Chatted, was told no.
Called, and got $24.


I have done this numerous times and never had an issue getting the sitewide credit on my first try. First off I use the chat function, not call. Find that I have much better success with chat. Second I don’t ask them to change it to a credit, rather I ask them to extend the expiration date, knowing that they can not do that. They always end up offering me the credit instead. I just did this due to an expiring $14 in credits and within 5 minutes had a $15 credit applied to my account (why he gave me the extra $1 I have no idea). Good luck all!


Thanks for the reminder. Used my digital credits toward the purchase and download of tax software.


I can’t find the expiration date for my credits now. Has that feature been removed?


Try desktop mode