Update, 11/1: Transfers to British Airways Avios are available once again.
Update, 10/5: Transfers between your own accounts is once again available online and transfers to other members are once again available over the phone. Transfers to British Airways remain down for maintenance.
Originally posted on 9/22:
Currently, it’s not possible to:
- Transfer Capital One miles between your own accounts.
- Transfer Capital One miles or cashback to other people’s accounts.
- Convert Capital One cashback into miles.
- Transfer Capital One miles into British Airways Avios.
I reached out to Capital One to check on what was going on and a spokesperson responded, “Confirming that British Airways and the Share Rewards option are temporarily unavailable for miles transfers, due to maintenance. We are hoping to restore availability as quickly as possible, in the meantime, cardholders still have the ability to transfer miles with our 15 miles transfer partners.”
So there you have it. No policy changes, but the options are temporarily unavailable. If you notice that they are available again, be sure to leave a comment!