[Resolved] Capital One Updates On Transfers Between Accounts And Avios Transfers

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Update, 11/1: Transfers to British Airways Avios are available once again.

Update, 10/5: Transfers between your own accounts is once again available online and transfers to other members are once again available over the phone. Transfers to British Airways remain down for maintenance.

Originally posted on 9/22:

Currently, it’s not possible to:

  • Transfer Capital One miles between your own accounts.
  • Transfer Capital One miles or cashback to other people’s accounts.
  • Convert Capital One cashback into miles.
  • Transfer Capital One miles into British Airways Avios.

I reached out to Capital One to check on what was going on and a spokesperson responded, “Confirming that British Airways and the Share Rewards option are temporarily unavailable for miles transfers, due to maintenance. We are hoping to restore availability as quickly as possible, in the meantime, cardholders still have the ability to transfer miles with our 15 miles transfer partners.”

So there you have it. No policy changes, but the options are temporarily unavailable. If you notice that they are available again, be sure to leave a comment!

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23 Comments On "[Resolved] Capital One Updates On Transfers Between Accounts And Avios Transfers"

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Is the transfer between accounts suspended?


i was able to transfer points between accounts by calling a capital one rep


Wonder if maintenance will include putting up the transfer between accounts option online? Wish…


being told they are phasing this out. now on a call with supervisor Erica who can’t do it either. confirming change of policy.


now Erica is stating the ability to transfer reward miles between accounts is unavailable for 7-10 days due to maintenance.


Just reached out, they have all those features down for improvements they are doing. No estimation time of completion.


Got a Venture X recently with the idea that I would also get a Savor One in 6 months and use the two as a pair, making most of my purchases (restos and groceries) on the higher earning Savor One and then transferring the cash rewards to Venture miles. However, if Capital One is now going to disallow those regular, ongoing transfers then the whole pairing plan, along with the Venture X annual fee, obviously no longer makes any sense. I tried to resist the higher priced Chase ecosystem, but this protracted “outage” may be the best advertising Chase could’ve ever hoped for from its competition.




Maybe a followup? Seems kinda long


still unavailable with no known timeframe according to supervisor Oscar.


it’s working now, i was just able to transfer miles from card to card.


confirming cash can now convert to miles!


Been wanting to transfer to Avios since mid-September. Ridiculous!


I was just able to transfer my points to a different capital one account! So I guess it’s back up.


still cant transfer to British airways, called and neither a rep or supervisor could help me or give me an eta. Transferring from one card to another works, but just not british airwys


any update on avios transferability? And who did you speak to at cap one? Every rep I speak to is completely unaware of anything.


im trying now to transfer cash to Miles and its NOT Working


I just had to call Capital One and was told that all transfers are not currently available, I was planning to transfer to Wyndam. Planning to call again and see if this is correct.


i’m trying to transfer to flying blue, not going thru.
any tips?