When you cancel a non-basic economy JetBlue flight, the amount spent on the flight is credited to your JetBlue Travel Bank.
Until now, those funds have been valid for 1 year from the date of the cancellation.
Effective today for new tickets, those funds will now expire 1 year from when you originally booked your flight for voluntary cancellations. That means if you book a flight today for next January, those funds will expire a year from today no matter when you cancel your ticket. You can still book travel for anytime on the schedule, even if it occurs after expiration.
If you purchased your ticket before today, you can still receive a credit valid for a year from the time of cancellation.
It’s a big devaluation, but JetBlue’s policy is better than AA, Delta, and United, as you can still use the funds for anyone, instead of being locked into the original passenger. Though United will sometimes allow travel credit to be converted into an electronic travel certificate which is valid for anyone to use for a year from the issue date.
Of course Southwest funds never expire and Alaska still allows funds to be used by anyone for a year from the cancellation date.
This change comes after JetBlue removed the ability to use Travel Bank funds on award taxes online without warning, though it can be done over the phone if you’re persistent and have enough credit to cover the taxes in full.
What do you think of JetBlue’s latest no warning policy change?
HT: Zach Griff