United Confirms To DansDeals: Reports That We Are Flying To Israel Next Week Are False

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Update: Reuters has now updated its report, confirming that United will not be flying to Israel next week.


Earlier today, the Times of Israel cited Israel’s Kan public broadcasting in reporting that United plans to restart flights to Tel Aviv.

Nearly every foreign carrier has suspended service to Israel due to the difficulties in insuring their planes in a war zone, as well as difficulty in finding crew willing to fly to Israel now.

Many Israeli based elite passengers have reached out to me about getting airlines to offer status extensions to them, but so far airlines have been mum on that, just saying passengers can always ask for an individual exception after the year closes.

United has been canceling flights week by week, with their next flight for sale scheduled for 11/25.

I reached out to United’s US based media relations team to confirm that report, and they wrote back, “Our Tel Aviv flights will remain suspended until conditions allow them to resume.”

That statement had some wiggle room in it, but sounded like United was not planning on resuming flights anytime soon.

But then Reuters reported that a United company spokesperson said that flights will resume on 11/24.

Reuters is usually a reliable source of information, though it seemed odd to me that United would resume flights on the 24th, when the airline isn’t selling flights until the 25th.

Perhaps the Israeli based reporters are getting differing information from United’s Israel media relations?

I reached back out to my contacts at United’s US based media relations team about the Reuters report, and they wrote back in no uncertain terms, “We are confirming that report is false.”

It’s rare for the media relations department to issue a statement that crystal clear, but it sure seems that United won’t be flying to Israel next week.

Then again this is clearly a fast-developing situation and anything can change, so this post will be updated if it does.


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36 Comments On "United Confirms To DansDeals: Reports That We Are Flying To Israel Next Week Are False"

All opinions expressed below are user generated and the opinions aren’t provided, reviewed or endorsed by any advertiser or DansDeals.

yoval

its all over the place now

nat

I checked their website and saw a flight on the 24th that you can purchase for $5610.
Is it worth it? no. But it is an option..

Zev Mo Green

My flights kept getting pushed and pushed. Athens route seems to be the only quasi-United route I would recommend.

Apl

How do I ask for an individual exception at the end of the year? Asking specifically for UA

dan1

How would they get out of the original problem of flying in a war zone? I dont think they would ignore the insurers

Berry

They are willing to take your money for the reservation even though they are not flying.

Jack out of the Box

I just booked with Delta for Chanuka. As of now they seem to PLAN on flying starting Nov 29/30.
For about $900, flights originating in TLV are refundable with baggage and flights originating in JFK are “basic” with no luggage and not refundable. I wonder about the logic in that significant difference.

Yochai

Basic economy has always been on flights originating in the US and not TLV.
And yes, flights are likely to get cancelled.
I’m telling all my clients who want a confirmed trip to book on Elal.

yoval

is there a chance delta will rebook to elal when they cancel?

Jack out of the Box

I’ve noticed that Delta does some codesharing with Elal. In what circumstances does that actually occur?
(I am actually not counting on Delta rebooking on Elal in case of cancellation but the fare difference is so steep that I decided it’s worth the gamble that they will begin flying within the month.)

Ben

So if I book on Delta for Chanukah, and the flights are canceled, will they issue a refund to my CC?
Or will they just give me airline credit to use for a year or something like that?

Jack out of the Box

I received the following email message from Delta about 3 hours ago:

“As events in Israel continue to unfold, we are diligently exploring every means possible to assist our customers affected by these events. We want you to know that your safety is our paramount concern, first and foremost, and that you are in our thoughts.

We have made the difficult decision to cancel all flights through February 5, 2024, between Tel Aviv Ben Gurion Airport (TLV) and New York John F. Kennedy International Airport (JFK). As cancellations are processed, impacted customers will receive notifications delivered to the contact information listed in your reservation, and also via the Fly Delta app. Contact our reservations team for assistance with rebooking, changing your travel to another destination, or requesting a refund. Seats on Delta airline partners remain bookable on delta.com and through Delta Reservations when available.

Delta’s waiver for travel booked to or from TLV allows customers to rebook on available flights through September 6, 2024.”

I immediately called Delta to explore options. It took a while for the agent to even find any reference to the cancellation as apparently only one side of their system had been updated at that time.
The agent was trying to help but ultimately came up without anything very useful (not his fault). I asked to be rebooked with Elal as they do typically should have the ability to place passengers there but, unsurprisingly, no direct Elal flights were available to Delta. The one halfway normal option was (to my travel needs irrelevant) a not-yet-cancelled Virgin Atlantic route through London.

sm

supposed to fly on dec 11 from tlv ewr i see that united keep on cancelling 2 weeks in advance for the next 2 weeks! we got the united deal when you posted it last time for approx $600 for our family of 9! some one told us that united was willing to give them elal flight to europe and then continue with united from there to usa and back as well! is that true? also is there any way that united would switch us over to elal direct to usa as we have booked a direct fight with them [united]? [ to buy a new ticket on elal now is insane prices more then double!!] thnx in advance for all your help

1k

My experience with them is they will fly u from anywhere in Europe but will not pay for the elal to Europe

Howard

Has anyone flown on Emirates in the past 3 weeks to Greece?How was it?

David Z

hi,
whats your thoughts if I already have Turkish Air tickets for Pesech ?

Moe

Switch to air iran. its cheaper and quicker.

njyenta

Our direct fight on United from Newark to TLV still stays its on for December 6. What should be do? Just wait?

chaya

im flying same day and airport and was hoping to be rebooked on elal but united claims they will be flying by then and are no longer rebooking. I am concerned they will cancel and not rebook and Ill be stuck paying double on elal

Miryam

I thought there was an option to fly United to Athens and take elal to tlv from there but when I called United after I received an email tonight that they were suspending flights they transferred me to their Israel desk and the lady said there were no flights from United to Athens on December 6. We were supposed to leave then to get to Israel for Chanukah. I asked about Dubai and she said it was iffy. My husband looked up ElAl and it looked like $3000 for a ticket! Really angry.

chaya

As late as Wednesday, when elal was still somewhat reasonable, United insisted they will resume flights. Saturday they cancelled my dec 6 and elal keeps climbing. United refuses to rebook me on elal and insist they changed the policy and no longer partner with them
Dan is there any way i can get rebooked on elal? i heard of people managing to do that with delta flights and always though united is a partner more then delta

NJ yenta

We cancelled our United flight and started from scratch. My husband found flights on elAl through booking.com for about $1500 each direct from JFK. There was one from Newark which we would have preferred but by the time he clicked on it it was full. United said they would only cover the first leg and we would have to pay extra for the second leg so in the end we decided it was worth spending a little more $$$ for a direct flight and not deal with the uncertainty of changing carriers.

Trumper

Update? Did it get canceled by now?

ft

vyt

sholom

wiil ba realy srart on the 29th nov?

Doug

I will not get to the status level I wanted to this year because United isn’t flying and I have had to cancel a bunch of trips or take ELAL instead.

What are the magic words that I tell United that they should exempt me from the PQF requirements because they cancelled the flights (its not like other airlines aren’t still flying)

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