Tuesday, July 28th, 2015, 12:44 pm
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Priceline doesn’t advertise it, but they offer a generous cancellation policy on airline tickets that involve travel to, from, or within the USA. This policy applies to regular airline tickets and not to “name your own price” or “Express deal” tickets where you don’t know the airline or flight times before purchasing.
And yes, this cancellation policy applies even when the ticket says no cancellations and no refunds.
You have until 11:29pm the business day after purchase to refund tickets. In other words if you purchase a ticket at 12:01am EST on Wednesday you’ll have until 11:29pm EST on Thursday to cancel. If you purchase a ticket at 12:01am EST on Friday you’ll have until 11:29pm EST on Monday to cancel.
That’s more generous than directly from the airlines. American for example doesn’t allow any cancellations for tickets booked on AA.com. They do allow a free hold, though once purchased there are no free cancellations. And they have been known to cancel held tickets if they decide the price for the ticket was too low.
Some foreign carriers don’t offer refunds or holds and require getting the DoT involved for a refund.
But on Priceline you can get the refund online without hassle. Here’s how I did it with a $48.99 JetBlue CLE-FLL ticket that I just bought:
After your purchase your confirmation page may or may not have a cancel option. In this case it does not:
Locate your email confirmation and click on”print itinerary” from your email:
Choose any reason and cancel the ticket:
Note that the 11:29pm cancellation policy does not apply to Frontier and Spirit flights. You’ll need to call to cancel these tickets and the exact cancellation time will vary, but it seems to be about 24 hours from the time of booking. You can call after booking to learn the exact cancellation deadline for Frontier and Spirit flights.