The Unique Benefits Of The United Explorer Card: Expanded Award Space, Primary CDW Insurance, And Much More

Update, 02/27: It’s worth making an update to this post to note that if you use United.com’s “Remember Me” button it can cause your award searches to exclude your expanded availability.

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You must be logged into your mileage account to have access to expanded award availability. If you check the “remember me” option it will look just like you are logged in, but after a short period of time it will stop searching for expanded awards.

I was searching for an award flight to Tel Aviv on 01/25/14 while logged into my account with “Remember Me” and got this goose egg:

united7

 

 

 

 

 

 

However after logging out and back in again that same search came up with award seats:

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Using expert mode (as described in the original post below) you can see exactly what’s going on:

united5a

 

There are no award seats available for non cardholders (X class) but there are at least 9 award seats available for cardholders (XN class).

Same thing happened when I searched yesterday for an award from Cleveland to Fort Lauderdale for Pesach and expert mode shows why, 3 seats available just for cardholders or elites who are logged in without remember me:

ua9a

 

Moral of the story is simple, don’t have United.com remember you if you have elite status or a United credit card.

—————————————————————————————-

Originally posted on 01/15/14:

The Chase United Explorer card and the United Club card are the only currently available credit cards that gives you access to expanded award ticket availability.

It also is one of the only cards that comes with primary rental car CDW insurance.  Almost every other card only has secondary coverage when you rent a car in your home country. This means that if you damage your rental vehicle you must file the claim with your own personal insurance policy first, and only if they won’t cover the damage will the credit card cover the damage.  Even additional cardholders get primary coverage when they rent.

With primary rental car CDW insurance you will not have to file anything with your own insurance company. Chase will cover the entire bill for any damage to your rental car. Just be sure to decline the rental agency’s CDW coverage.  This primary coverage applies in every country in the world.  The Sapphire Preferred is what I use in Israel and other foreign countries, but that’s just because of the 2.14 points per dollar it awards on car rentals.  In the US the United card is the way to go.

How do you find expanded award availability? All you need to do is login to your United.com account before you search for award flights.

How do you know if your card is properly linked to your account? Just login on United.com and then hover over the words “Mileage Expiration”

If your card is properly linked you will see the following message that your miles won’t expire as long as you remain a cardholder:
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If your card isn’t properly linked then you will see the following message that your miles will expire if you don’t have activity every 18 months:

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Expanded saver coach example:

When logged into an account with a United Explorer card there is 40K saver award space from Newark to Tel Aviv on November 23, 25, and 30:

ua3

When not logged in or when logged into an account without a credit card or elite status there is no space on any of those dates.

Just how much space is there?  Using this link you can click the box to enable United.com expert mode.

After enabling expert mode you can search for a paid flight from Newark to Tel Aviv on 11/23 and then click on “fare class” which will bring up the available cabins box:

ua4

 

 

Everything in that alphabet soup stands for important stuff but all we care about right now is XN and X class availability. There are at least 9 XN seats, meaning there are at least 9 saver award seats available to someone who has a United Explorer card or who has United elite status.  It never shows more than 9, so 9 means 9 or more.

There are 0 X seats, meaning that if you don’t have a United credit card and want a seat on that flight you would have to book a standard award for 75K miles.  Those 75K coach standard seats actually come out of the HN bucket for non-cardholders, so there are at least 9 of those.

Expanded standard coach and business example:

When logged into an account with a United Explorer card there is 75K coach standard award space and 150K business standard award space from Newark to Tel Aviv on the red-eye flight on 04/12.  This is an extremely popular flight for people flying to Israel for Pesach.

ua6

 

When not logged in or when logged into an account without a credit card or elite status there isn’t even standard award space available for that flight. The flight doesn’t even show up when performing an award search from such an account.

How many seats are available for cardholders and elites?

ua5

 

 

 

HN class is standard coach availability for non-cardholders, no seats there.  ZN is standard business availability for non-cardholders, no seats there either.

YN is standard coach availability for cardholders and elites, at least 9 seats there. JN is standard business availability for cardholders and elites, at least 9 seats there.  In fact as long as there is a seat on the plane you can use the standard mileage award for get it if you are a cardholder.

Expanded saver business example:

Only United Platinum, 1K, and Global Services elites have access to expanded business class award availability (IN class as shown in expert mode).

However anyone can use United Plan B to book a business saver award even if there is only coach saver available. 

As United cardholders have more coach saver award space available they will automatically have more business saver award space as well thanks to Plan B.

Other card benefits:
Besides for the signup bonus of 30K miles for spending $1,000 and another 5K miles for adding a free authorized user, the primary CDW insurance, and the expanded award space, there are other nice benefits of the Explorer card:
-First checked bag free.
-Priority boarding so that you’ll have space for your carry-ons.
-No foreign transaction fees.
-2 free United passes per year.
-10K mileage bonus every year that you spend $25K, a 40% mileage bonus which means you’ll have earned 1.4 miles per dollar everywhere. Spending $25K in a year also waives the requirement to spend $2.5K on United flights to get Silver status, $5K on United flights to get Gold status, and $7.5K on United flights to get Platinum status. You only need to fly the 25K, 50K, or 75K miles like in the good old days.
-Double miles on United purchases.
-Elite members can get upgrades on coach award tickets on upgrade eligible routes if they have a United card.
-Miles don’t expire as long as you are a cardholder.

The $95 annual fee is waived for the first year.

-You can also get the business version of the Chase United Explorer card.  Just click on “Are you a business owner” in the top-right of the Explorer card link.

-Want a 2nd free bag, a 50% mileage bonus per dollar spent everywhere, United club access for you and your entire family, post-security terminal access without a ticket, priority baggage handling and priority security access, and waived award expedite fees? The United Club card comes with all of that.  Just click on the MileagePlus Club tab at the top of the Explorer card link.

——————————————————————————-

Other Chase consumer cards you can get at the time as the United card include the Chase Sapphire Preferred (40K signup points plus another 5K points for adding a free additional user, no fee the first year, plus 2.14 points per dollar on travel and dining with no Foreign Exchange fees), Chase Southwest (50K signup points), Chase British Airways (50K signup points and 10% off BA flights), and Chase Freedom (which gives 5 points per dollar in rotating categories and 10% bonus points if you have a Chase checking account).

The Chase Ink Plus and Chase Ink Bold business cards both give 50,000 signup points and offer 5 points per dollar on telecom, cable, and office supply stores, 2 points per dollar for gas and lodging, no foreign exchange fees, free lounge visits, and a waived annual fee for the first year.

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104 Responses to “The Unique Benefits Of The United Explorer Card: Expanded Award Space, Primary CDW Insurance, And Much More”

  1. yitz Says:
    1

    Great post dan.

    What is the diff btwn the united explorer and the united club card?

    ReplyReply
  2. Reuven Says:
    2

    Is SM matching to a better for this card dead?

    ReplyReply
  3. Sam Says:
    3

    Secure message matching still works fine, just write that you colleague got any of these offers:

    United explorer consumer = 55K miles+$50 cash back.
    United explorer business = 50K miles+$50 cash back.
    United club consumer = $395 annual fee waived first year.

    ReplyReply
  4. Ap Says:
    4

    Its not official and delta wont confirm it but ive seen a few bloggers say that delta also has better award availbilty for a cardholder. In other words if u have a delta card sign into ur account before u check availibily.

    ReplyReply
  5. Mendy Says:
    5

    Does the CDW cover liability, or just damage? If it doesn’t cover liability is there a way to buy liability insurance without damage?

    ReplyReply
  6. Alejandro Says:
    6

    I got this card in 2012 and I recieved 60K award miles.

    ReplyReply
  7. Additional card user Says:
    7

    Talk about hashgacha pratis. I was looking today for a whole and didn’t get a clear answer.

    If I am added as an additional cardholder to a friend’s account, and I rent a car in the USA as driver without my friend, do I get the same primary car rental insurance coverage? Or does primary coverage apply only to primary cardholder?

    ReplyReply
  8. Dan Says:
    8

    @yitz:
    The Explorer card has no fee for a year and $95 thereafter.
    The Club card has a $395 annual fee.
    I wrote the benefits of each at the end of the post.

    @Ap:
    Have a sample date to try please?

    @Mendy:
    Credit cards only cover damage to your car. No card covers liability.
    You can buy just liability from the agency if you don’t have personal liability or if you don’t want to rely on the state minimum required coverage that car rentals have anyway.

    @Alejandro:
    I don’t recall every seeing anything bigger than 55K+$50 unless you are counting the 10K bonus for spending $25K as they advertise sometimes (in which case the best offer would be 65K+$50).

    @Additional card user:
    The primary coverage does apply for secondary cardholders!

    ReplyReply
  9. Traveler Says:
    9

    Hi Dan,
    I have the club card. The annual fee is coming up and I really don’t want to pay it. If I cancel the club card am I eligible for the United Explorer card and the bonus? Thanks for your blog; it has saved us lots over the years

    ReplyReply
  10. Anonymous Says:
    10

    You are right, I think I got 55K + adding an authorize user for another 5K. I did not spend $25K to get the extra 10K miles. Anyways really good information on this post. Thanks for sharing

    ReplyReply
  11. berele Says:
    11

    Hey dan I fly at least once a year United ( mostly within the us) do you think its worth it to pay annual fee for just that benefit? Because bbesides for israel, their regional flights are a fortune. 1 way from nyc to cleveland for 10000 points? You kiding me?

    ReplyReply
  12. Josh Says:
    12

    Any 3BM that can be done while signing up for the Explorer card?

    ReplyReply
  13. TG Says:
    13

    @Dan
    Is this extra award availability also available for Presidential Plus Cardholders?

    ReplyReply
  14. bruce Says:
    14

    What a post Dan!

    Will Lufthansa book xn class if I don’t have United Card?

    Also will plan B work with Lufthansa?

    ReplyReply
  15. rabeinu Says:
    15

    so the united club card has all the same benefits just cost $395?

    ReplyReply
  16. Ben Says:
    16

    @dan i JUST booked a saver awards ticket. Fare Class:x
    what should i do.
    i also have the United MileagePlus Awards card….
    PLS HELP!!!!

    ReplyReply
  17. Dan Says:
    17

    @Traveler:
    The Club card won’t hinder you from getting the Explorer card or the bonus.

    @Anonymous:
    Sure!

    @berele:
    It’s free for a the first year, what do you have to lose?

    And 10K for a short-haul award can be valuable when BA doesn’t have award space.

    @Josh:
    Sure, added other options to the end of the post.

    @TG:
    Yes.

    @bruce:
    You can only book XN or Plan B awards with United miles on United flights.

    @rabeinu:
    Not at all, read the end of the post again.

    @Ben:
    The MileagePlus Awards card does not get access to XN award space. You need the Explorer or Club card.

    ReplyReply
  18. dave Says:
    18

    Two years ago i got the sign up bonus from united explorer, however now when i sign up now they tell me i cant get the bonus because i got it two years ago. any solution????

    ReplyReply
  19. Brian Says:
    19

    @dave:
    Did you open a new united account?

    ReplyReply
  20. Dovi84w Says:
    20

    Does the Buisness united explorer card give primary coverage on rental car if not a Buisness expense? Or can one use it and be covered for any leisure rental and have the primary coverage?

    ReplyReply
  21. tivoboy Says:
    21

    I think another difference between Explorer and Club is that Club card allows close in award bookings with either no fee, or even reduced fee. Another benefit I THINK is the ability to redeposit miles from an award reservation without a fee. That is worth quite a lot..

    they also have some of the benefits that AMEX PLAT offers, like 90 day return protection if a retailer won’t take an item back. I think that is limited to 1000$ a year.

    And of course, the 1.5x miles on ALL purchases, can certainly add up for a larger spender.

    ReplyReply
  22. TF Says:
    22

    Thoughts on the United Club card?

    ReplyReply
  23. bob Says:
    23

    @Sam:
    Can I SM chase before I apply to get the first year fee waived on the club card, or does it need to be done after applying?

    ReplyReply
  24. Samuel Says:
    24

    If you go into a local Chase branch they offer 50k bonus for new cardmembers after spending 2k. This deal was officially supposed to expire this year but my local branch is still offering it (in Brooklyn) I assume all Chase branches have same deal. I even opened 3 Chase cards online via the 3 browser… and after asking to move some credit between cards was approved for all 3. Then I called emaild and asked to match the branch offer and they did. Bottom line, I got the 50k -+ 5 for additional- online for spending just 1k… plus same time 2 more cards.

    ReplyReply
  25. Dan Says:
    25

    @Dovi84w:
    Not sure off the top of my head.

    @tivoboy:
    There’s no redeposit benefit.

    @TF:
    Great card for big spenders or those who like clubs.

    @bob:
    You can try, YMMV though beforehand.

    @Samuel:
    Same offer online as Sam said earlier with a quick message.

    ReplyReply
  26. reallytrying Says:
    26

    Hi Dan. Thanks for all the info. Should I consider renting a minivan using UR if I can’t get a good rate with the rental companies and priceline? I realize that means I will have to pay for my own collision insurance. Any advice?

    ReplyReply
  27. rochi Says:
    27

    Anybody having success recently with getting annual fee waived on business united club card?
    I hucad a few times they all say NO

    ReplyReply
  28. David R Says:
    28

    I cancelled the card after a year when the annual fee hit. I had collected the 55K miles + $50. I never realized that I would have less of a chance of finding award seats.

    Dan, could you please elaborate on the free checked bag? How many passengers on the itinerary can get it? Does the ticket have to be purchased with the card? What about an award ticket – does the 9/11 fee have to be paid with the card?

    ReplyReply
  29. David R Says:
    29

    …Domestic or even international?

    ReplyReply
  30. Ben Says:
    30

    @Dan i meant that. the united explorer card!

    ReplyReply
  31. jim Says:
    31

    @Dan

    If I book saver biz class award fights to Maui from Award that has stop in LAX or SFO, Do I get any airport lounge access?
    My wife , I and our new born want 5 days vacation in Maui and trying to find award space for late april to early may,

    I heared you get airport lounge access if you buy biz or first class ticket? is it free entry for infant under 2?

    thanks

    ReplyReply
  32. jim Says:
    32

    to Maui from ORD on biz class I mean on united.com booked with UA miles. I do have UME card. Do we also get fast check in at both airports?

    ReplyReply
  33. Dan Says:
    33

    @reallytrying:
    Try hotwire yet? Any corp codes?

    @rochi:
    Haven’t heard about anything for business club.

    @David R:
    Ticket has to be paid by the card, 9/11 fee is enough.
    Good for cardholder plus 1 additional passenger. Though secondary cardholders can get the agent to manually adjust bags to be free if the ticket was paid on the card.

    @jim:
    You only get lounge access when flying internationally in business.

    ReplyReply
  34. yoelyboy Says:
    34

    Does the extended award availability only extend to United operating flights or to all star alliance flights?

    ReplyReply
  35. Dan Says:
    35

    @yoelyboy:
    United only.

    ReplyReply
  36. mike Says:
    36

    dan

    why not use sapphire in the usa for CDW?

    thanks

    ReplyReply
  37. rochi Says:
    37

    Dan this is the business club card I am interested in

    https://www.theexplorercard.com/MPClubBusiness.aspx?clicksource=header
    Didn’t understand what you meant.
    To your knowledge will they waive first year on this card?
    I have both ink and need another chase business card
    thanks a million
    thanks to your advice and seminat my family of 10 went to Europe last summer
    am trying now for summer 2014

    ReplyReply
  38. Dan Says:
    38

    @mike:
    Because it only offers secondary coverage in the US, as I wrote in the post.

    @rochi:
    Like I said, I haven’t heard of any success stores with the business club card like that.

    ReplyReply
  39. rabeinu Says:
    39

    does the club card have the worldwide car renters CDW insurance coverage as well?
    so if you dont mind the charge the club card has all the benefits of the explorer card plus more?

    ReplyReply
  40. Dan's the man Says:
    40

    @reallytrying: You won’t have to pay for your own collision insurance. If you’re using your Chase Sapphire Preferred card they extend the card insurance benefits for trips booked using the Ultimate Rewards points earned through the card. Call Chase to confirm but I know they said I did have trip cancellation/interruption insurance for a trip I booked using UR points.

    ReplyReply
  41. Dan Says:
    41

    @rabeinu:
    Correct.

    @Dan’s the man:
    I don’t believe that is true. Sure hope you get that in writing.

    ReplyReply
  42. rabeinu Says:
    42

    when is the dansdeals seminar coming to miami?

    ReplyReply
  43. dave Says:
    43

    if i spend 25k on club card will I get 10k bonus or is it only on explorer?

    ReplyReply
  44. Dan Says:
    44

    @rabeinu:
    When I get my voice back.

    @dave:
    Explorer only.
    Though even with the 10K bonus on the Explorer you still come out ahead with the Club.

    ReplyReply
  45. dave Says:
    45

    Thanks. now I just need to figure out how to fly 25000 miles this year.

    ReplyReply
  46. yonah Says:
    46

    Anyone successful in getting the United Club First Year waived?

    ReplyReply
  47. Ben Says:
    47

    Dan,
    Do you have a post or link to somewhere that explains Uniteds entire alphabet/class system?
    Thanks for all your work!

    ReplyReply
  48. rabeinu Says:
    48

    when is the voice coming back?
    miami is waiting with bated breath!!!

    ReplyReply
  49. Jay Says:
    49

    If im flying on lufthansa on a united flight number paid ticket not award purchased with a explorer card do I get same benefits? for example priority check in and boarding free lounge for stopover in Frankfort . Got the tickets on widroe glitch thanks dan for everything

    ReplyReply
  50. yankel Says:
    50

    doesnt amex gold/ platinum have primary rental car CDW insurance.?

    ReplyReply
  51. Dan Says:
    51

    @yonah:
    Many.

    @Ben:
    http://forums.dansdeals.com/index.php?topic=20512.msg310230#msg310230

    @Jay:
    No, United flights only.

    @yankel:
    Not unless you enroll and pay an extra $20-$25 per rental.

    ReplyReply
  52. scott Says:
    52

    how long is suggested to wait btwn ba card churns? i had 1 about a yr ago..can i ask them before or they would have no idea if im eligible..

    ReplyReply
  53. scott Says:
    53

    can you get multiple ink cards, such as 2 bolds under 2 different business names?

    ReplyReply
  54. reallytrying Says:
    54

    Thanks for the suggestion, Dan. I tried hotwire but suspect I am doing the corp codes incorrectly. I get $55/day or $363 from sun pm till fri am for a minivan at mco. I may need to cancel my trip. Any advice?

    ReplyReply
  55. reallytrying Says:
    55

    Dan, do you think I should consider using 21k UR points instead?

    ReplyReply
  56. ingvar Says:
    56

    @dan where is the option to log in into account with united explorer card?

    ReplyReply
  57. Jake Says:
    57

    @reallytrying: that isn’t a bad deal

    ReplyReply
  58. Zvi Weiss Says:
    58

    When did Chase / United start to [re]offer CDW benefits with their card(s). When we first got the Card, that was the case. Later, however, we found that ISRAEL was explicitly EXCLUDED from CDW overage! I called MasterCard (who actually administer the program and was told that each bank chooses how to implement the CDW coverage and Chase CHOSE to exclude Israel. This was ALSO true with the Sapphire Preferred Card (which is a VISA card) which did not cover Israel either.
    In fact, MasterCard advised me that the Bank of America “World” MasterCard (which was available to me through NYU Alumni) DID provide CDW coverage and that has been what we use for Car Rental in Israel.
    By the way, a [possibly tabular?] comparison of the benefits of Sapphire Preferred and MileagePlus Explorer would likely be very useful as BOTH are from Chase — however, I have heard that Customer Service for Sapphire Preferred is SUPERIOR to the Customer Service for the United card.

    ReplyReply
  59. Unitedlover Says:
    59

    If I booked a ticket on united (actually widroe.com the glitch) on my amex plat putting in my mileage plus no and mow I got the club card is there any way of getting free second bag on flight to UK and will I get priority check in

    ReplyReply
  60. Steven Says:
    60

    Any way of getting my account to be linked correctly?

    ReplyReply
  61. reallytrying Says:
    61

    @Jake or anyone else who can help: Which isn’t a bad deal? 21,276 UR points, $265.95 booked through UR both deals will require me to purchase separate cdw coverage (cuz can’t use explorer card) or $345.89 including cdw coverage? Thanks!

    ReplyReply
  62. chaim Says:
    62

    i just rented a car from alamo in ft lauderdale yesterday. i made the reservation with my united card but when i got there used my southwest preferred card. when i returned, the inspection guy whipped out a flashlight and showed be a hole in the bottom of the front bumper in small a crevice. i really don’t think i made the damage and I suspect they might do this regularly as part of some insurance scheme.
    Do you know if I can call back and get them to retroactively bill my united card? Any suggestions or experience with getting them not to file anything?

    ReplyReply
  63. ff_lover Says:
    63

    Dan,
    If I have the Business version of the UAL Explorer card, will I get the XN award seats available? Thx.

    ReplyReply
  64. Link it Says:
    64

    how can i properly link my united cc to my mileage plus account?
    thx

    ReplyReply
  65. njmacman Says:
    65

    Dan, when you say United Club card, does this include the United Presidents Plus card also?

    ReplyReply
  66. eli Says:
    66

    How does one bridge the time gap to book on ANA with Starwood points. the transfer takes 10-14 days and one only transfers when he sees availability on ANA. by the time the transfer takes place it wont be there and the miles are not reversible. so its difficult seeing how this can work.

    ReplyReply
  67. Abe Says:
    67

    I just found out from all my credit card providers that CDW is not covered in Israel??? Israel is listed as excluded from CDW coverage.

    ReplyReply
  68. NJMACMAN Says:
    68

    Do any of the American Airlines cards also show you lower points for flights?

    ReplyReply
  69. TG Says:
    69

    @Abe:
    read this post:
    http://www.dansdeals.com/archives/39513

    ReplyReply
  70. Margo Says:
    70

    Wondering how to link the card to my United account? Thanks

    ReplyReply
  71. Zvi Weiss Says:
    71

    @Abe: This is what I have found as well…
    I suggest that you all MasterCard International and ask those people which banks still offer MasterAssist (which, I think, is the actual name of the program) which banks still offer the overage for CDW in Israel. So far, I found that Bank of America has a Credit card that includes Israel.

    ReplyReply
  72. Shaine Says:
    72

    You have listed several United Fare Codes in this blog (X,XN,
    I,IN,IK,HN,ZN,YN,JN) with explanation of each. Are there other codes to be aware of to help locate available flights? What are they and where would I find information about them?

    ReplyReply
  73. Shaine Says:
    73

    (re question # 72) Just located your response…#51

    ReplyReply
  74. yankeedoodle Says:
    74

    if your primary insurance only covers liability, is it still worth using explorer? It’s not even a question of your insurance paying

    ReplyReply
  75. joel Says:
    75

    i just applied for the Chase United card and got approved, how do i link the card to my united profile, i dont have any united miles yet?

    ReplyReply
  76. Dan Says:
    76

    No need to link, it’ll happen automatically.

    ReplyReply
  77. eli Says:
    77

    How does one bridge the time gap to book on ANA with Starwood points. the transfer takes 10-14 days and one only transfers when he sees availability on ANA. by the time the transfer takes place it wont be there and the miles are not reversible. is there a trick to this?

    ReplyReply
  78. Dan Says:
    78

    @eli:
    It doesn’t actually take that long.

    ReplyReply
  79. Anonymous Says:
    79

    it just took 1 week for me

    ReplyReply
  80. eli Says:
    80

    is there any way to make a reservation thru ANA or does Starwood have a quicker way to transfer for a fee or more miles?

    ReplyReply
  81. dealfinder Says:
    81

    HI. I currently have the united explorer for about a year and a half. If I close the card now, how long do I have to wait to apply for a new one and get the signup bonus again?

    ReplyReply
  82. Ben Says:
    82

    Once there is no availabi lity even withthe explorer card _ will tehy open up more award seats closer?

    ReplyReply
  83. Eli Says:
    83

    I booked my united flight with an Amex, then I applied for a united mileage plus card, one of the benefits of the card is priority boarding for cardholders I believe but when I call they say I had to have booked it with my united card, anyone know if that’s true?

    ReplyReply
  84. Ryan Says:
    84

    GREAT follow-up info – thx Dan!

    ReplyReply
  85. Amusch Says:
    85

    Do they have some saver flights that get booked or do they sometimes add saver flights later on?
    In other words, if its at zero now, any chance there ever will be?

    ReplyReply
  86. Dan Says:
    86

    @Amusch:
    Of course it changes, keep checking at least daily.

    ReplyReply
  87. Kadence Says:
    87

    Why can’t I see the “Fare Class” link anywhere??? Am I blind?

    ReplyReply
  88. Dan Says:
    88

    @Kadence:
    You need to enable expert mode:
    http://www.united.com/web/en-US/apps/account/preference/searchPreference.aspx

    ReplyReply
  89. AC Says:
    89

    Does the link work on mobile devices? Or am I horribly tech challenged?

    ReplyReply
  90. Andy F. Says:
    90

    Hey Dan, can a card holder book an award ticket for a non card holder on XN class?

    ReplyReply
  91. michael Says:
    91

    Good info Dan, I had not heard of this anywhere else. I do find this tactic on their part to be at a minimum very poor business….and there could be possibly some legal issues here they are thwarting. Maybe this explains why saver space now is so hard to find. Every year we go to Hawaii on United using miles during the summer and there is tons of Saver space from SFO. This year I look and nothing. Everyone is complaining about the new partner award chart, but I think the biggest issue since the change is Saver space is hard to come buy. They are obviously playing games.

    ReplyReply
  92. rikki Says:
    92

    What class of service would indicate expanded business saver award availability for cardholders and elites?

    ReplyReply
  93. Anonymous Says:
    93

    checked nonstop saver awards economy EWR-tel aviv with United club card with “remember be” not checked off and only 1 date showing up on March 3 for all of March and April. Am i doing something wrong? one date in two months?

    ReplyReply
  94. Wally3 Says:
    94

    @rikki

    Expanded business saver availability (class IN) is only for Platinum, 1K, and Global Services.

    Other elites and cardholders get expanded business standard availability (class JN)

    ReplyReply
  95. DP7 Says:
    95

    Any reason I didn’t receive any twitter texts starting from this post on?

    ReplyReply
  96. Dan Says:
    96

    @AC:
    Probably not.

    @Andy F.:
    Yes.

    @DP7:
    Are you following @DansDeals or did you signup with 40404?

    ReplyReply
  97. Mark Says:
    97

    @Dan: My last text I got was the Yogi teas I guess I might be having same problem as DP7

    ReplyReply
  98. Travel Brainstorm Says:
    98

    I wasn’t aware of this nuance but sure glad you pointed it out. It will save me from future frustration, thanks!

    ReplyReply
  99. Mark Says:
    99

    For a friend without internet access – so the phone agents know how to search for xn availability?

    And even if they do, is it a concern that they have “remember me” checked off (and therefore not seeing the additional seats) ?

    ReplyReply
  100. chanie Says:
    100

    I booked a flight for my daughter to Israel using my United MileagePlus points. It’s a United flight with a stopover in Toronto and a switch onto an Air Canada flight to Tel Aviv.

    Do you know what their refund policy is in the event that we end up wanting to cancelling the ticket?

    ReplyReply
  101. Shaindel Says:
    101

    If I use Plan B to get a Business class mileage seat, but I don’t want to fly through certain countries, do I have to accept whatever itinerary and carrier I am offered? Can I decline, and stick to Coach? Would I lose my miles in such a case?

    ReplyReply
  102. Lily Iona MacKenzie Says:
    102

    I enabled the expert category so I can search what seats are available, but I can’t get the fare class option. Help!

    ReplyReply
  103. Dan Says:
    103

    @Shaindel:
    Plan B is for the exact itinerary only.

    @Lily Iona MacKenzie:
    Are you searching for paid flights?

    ReplyReply
  104. Lily Iona MacKenzie Says:
    104

    Yes, I’m searching paid flights because you had recommended that approach.

    ReplyReply

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