November 28th, 2013
AMEX offers great savings to select stores throughout the year.
Of course the big one is Small Business Saturday valid at any small business.
Many store offers can be registered by anyone thanks to Twitter, the current list is here.
However the offers that show up in your account can vary by person. In my account there are offers for $10 off $50 at Macy’s, $20 off $79 at WalMart, and $25 off $250 at Best Buy. However my wife has none of those offers.
She logged into her account just a few minutes ago, clicked on the envelope icon in the top right, and clicked “Ask a question.” AMEX no longer does secure messaging, but a chat button came up instead.
She told them about those 3 offers that a colleague had received that she didn’t see in her account and the agent advised that those are targeted offers. When my wife asked if it would be possible for it to be added to her account that agent said he would be happy to notate her account and told her to spend the qualifying amount on any of her AMEX cards. Afterward she was advised to just chat again and she would receive the credit for all of those offers as well!
Be sure to take a screenshot of the chat and note the time and date in case you have any issues getting the credit.
Gotta love AMEX customer service!