January 9th, 2013
Update #4, 1:45pm: Some people are still reporting success at switching while others are being denied. Share your experience in the comments!
Update #3, 12:30pm: Reports are now coming in that Delta is no longer switching people over to the nonstop flight. Post a comment with your experience and congrats to all those who were quick and got in on this deal.
As to why Delta would create a department to switch people to nonstops, leave a comment on DansDeals about who qualifies, switch over a ton of tickets, and then just pull the offer completely…I have absolutely no idea, but feel free to ask them and let us know!
Update #2: A Delta representative has left the following comment below:
“Hi this is Russell from Delta. Please be aware that this offer only applies to customers traveling from Newark who purchased their tickets between Dec. 21-26. No date changes or other adjustments, such as upgrades, are possible. We are allowing eligible customers who are interested from Newark to change to our nonstop flight from JFK. It’s strictly voluntary, and no other compensation is being offered. If you did not purchase your ticket between these dates, we will not be able to offer this re-routing option to you. Also, the number posted on this blog is a special area with limited staffing. If only customers who are eligible will call, it will help us to serve them more quickly.”
Update: The special department handling these changes (888-977-6186) has just closed for the day at 9pm. They will reopen at 9am tomorrow.
The culprit once again was a missing fuel surcharge.
Today Delta started calling passengers to get them to change to the nonstop Delta flight from JFK-TLV instead of flying on airlines like KLM via Amsterdam or Air France via Paris.
This will not work for folks booked via Rome on Alitalia.
This is of course very reminiscent of the $336 El Al deal from August when they allowed people to upgrade to nonstop flights for $75 each way.
Except that Delta is doing it for free!
Nope, no word from folks who got in on the $376 Alitalia deal to Israel on eliminating their extra flight segments.
Apparently you don’t have to wait for them to call you. DDF members have had success getting moved to nonstop flights for free by calling them at 888-977-6186. If at first you don’t succeed just HUCA (Hang up, call again!).
And be sure to post the results in a comment!
See the DDF thread below for more discussion.
HT: Mordy788, via DDF
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