September 6th, 2011
We’ve all been turned down for credit cards before. Many people give up when they get the rejection letter, but the key is to get your application reconsidered for approval. Of my dozens of currently active credit cards, I’ve probably had to call reconsideration on nearly half of them to get them approved, but I rarely ever fail to get a card approved after that.
AMEX: 866-314-0237 (Application reconsideration)
Membership Rewards: 800-297-3276
Citi: 866-606-2787 (Account Analyst)
Citi: 888-201-4523 (New App Approval Status)
Citi App Status: 800-645-7240, 800-288-4653, 800-750-7453
Citi: 800-444-2568 (Retention Dept.)
Citi: 800-763-9795 (Credit Dept.)
Citi Credit Bureau Dispute Fax: 866-713-5028
Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117
The Chase reconsideration department is second to none. They can approve rejections, they can close an old card of your choice and move its credit line onto a new card, or they can take part of the credit line of an old card to get a new card approved.
Last week I was talking to Chase reconsideration. The agent wanted to know why exactly I had opened 13 Chase cards in the past year. So I told her I do a ton of traveling and talked about the benefits that each of my active cards gets me. Free bags and upgrades on award tickets with my United Explorer and Continental OnePass Plus card. Flexible elite qualifying miles on my Continental Presidential Plus. BOGO award tickets on BA. Suites, upgrades, free internet, elite status, and a free night every year with Hyatt. 1.07 or 2.14 miles per dollar spent and no foreign exchange fees with Sapphire Preferred. Business purchases that I put on Ink Bold that can transfer into miles. 10 miles per transaction with 10% bonus points and rotating 5% categories with Freedom and a checking account, etc, and why I wanted to have the Southwest card and about their free companion pass offer even when flying for free…
-If you have you Application ID (when you apply for your card view your browser’s page source and search for APPID) you can call reconsideration right away. Otherwise it’s probably best to just wait the up to 30 days that it can take to get a decision by mail and then call with the reference number.
-Be proactive about offering to have credit lines shifted around or cards closed to get new cards approved.
-Don’t wait too long, the rule of thumb is that reconsideration can only help you within 30 days of the date of the denial letter.
-When applying for multiple cards with a 3 browser method always call about 1 card at a time.
-AsherO’s sage advice on the forum is to let them know if you are a long time customer, a banking customer, if you pay on time and in full, if you spend a lot on your card, if you keep a low utilization ratio, if you have a good credit score, if you have a high income-to-debt ratio, etc. Play your strengths, lets them know you’re a good customer, and have valid reasons to want the card you are applying for and you shouldn’t have any problems.
-Have a good reason ready for wanting the card besides for the sweet signup offer. Every card has nice perks that are unique to it, which one attracts you to that card? Stay cool under pressure and explain why you want that card.
-With Citi the best luck seems to come by writing to them. However if Citi rejects you for “first-time cardholders only” then throw in the towel. With Chase and AMEX just give them a call.
-With Chase your local banker can write a recommendation for approval letter or even make phone calls that can also help you get approved for a card. Many bankers need to see at least $10,000 in your checking account to help you with banker reconsideration to push through an application approval.
-If at first you don’t succeed, try, try again!
Have your own hint? Hit the comments!