My brother got his 2nd statement last week, and it said he earned the 30,000 bonus miles (25k+5), yet it's a week later and nothing is in his CO account. He didn't spend on it this month. The first month he did, and got the spending miles but not the bonus. Who should he contact to find the 30k missing miles. After that he can give Chase back the $50 statement credit for an additional 20k.)