Monday, July 11th, 2016, 2:59 pm
A month ago I wrote a post asking “What exactly is American’s AAdvantage?
Some commenters said I was too harsh. They said that flying NYC-LAX on AA for 11,250 miles as a cardholder was a bargain, even if it required a little flexibility in your travel dates.
So a few days later I researched and posted a comparison between the nonstop saver award space of American, Delta, and United that you can view here. While Delta and United performed quite well, American’s saver award space was abysmal.
I figured I’d take another look today at the nonstop saver award space on several routes for travel from 7/13 through 12/31.
Here are the results:
-From NYC to Los Angeles there were 99 available dates on United, 107 available dates on Delta, and only 3 available dates on American. All 3 of American’s dates were Saturdays.
-From NYC to San Francisco there were 107 available dates on United, 104 available dates on Delta, and only 2 available dates on American.
-From NYC to San Diego there were 133 available dates on United, 109 available dates on Delta, and only 2 available dates on American.
-From NYC to Las Vegas there were 75 available dates on United, 125 available dates on Delta, and only 2 available dates on American. Both of American’s dates were Saturdays.
This is simply #unAAcceptable
Shortly after USAirways took control of American, AAdvantage award space fell off a cliff. Even though American devalued their award chart earlier this year it didn’t improve their saver award space woes.
Banks like Citi pay American billions of dollars for their miles. American has no problem taking in those fees, it’s making saver award space available for reservations that seems to be the issue…as Jerry would say, these pretzels are making me thirsty.
It’s time to let the DoT know about the games that American AAdvantage is playing. Click here to file an official DoT complaint against American and let the DoT know that you accumulated miles (state if you earned the miles from credit cards, purchased miles, and/or from flying) to redeem for saver awards. Explain to the DoT just how scarce American’s nonstop saver award space on your preferred routes have become compared to their competitors and compared to what American’s saver award space was like before they merged with USAirways. Feel free to send your own research to the DoT or link to posts like the one you’re reading or to this post. You can attach screenshots like this to show how bad things have become:
Tweet your displeasure and vote with your wallet. American is devaluing elite status, miles earned from flying, award space availability, and just about everything else to levels far worse than their competition. Let American know that that you’ll vote with your feet, Delta and United will be happy to match your status.
I’m not saying be a fool about it, I’ll still fly American next month thanks to a $42 ticket I got from Kansas City to Los Angeles (ironically even with fares that cheap on that route, they are still incredibly stingy with saver award space). But if you’re remaining loyal and spending extra to fly American based on the airline they were before USAirways took it over, just realize that they won’t reciprocate that loyalty.