Are Major Changes Coming To American Express Consumer Card Bonuses?

-DDF user shmebeble was the first to report being told that effective May 1st you will only be able to earn a signup bonus from an American Express card if you have never had it in the past.
-DDF user Drago then learned from their Twitter reps that starting May 1 there will be new ‘acquisition incentive control rules’.
-DDF user Redbull3 then confirmed with their chat agents that something is in the works as well.

I jumped onto the American Express chat to learn more. I asked about the exact language for the new ‘acquisition incentive control rules’.
I was told that,

Effective for consumer card applications on May 1st, acquisition incentive control will be declined if the Card Member has ever had the same card and cancelled it. We no longer limit the timeline to look back 12 months.

The rep continued,

You may be wondering why we are doing it. I know it’s a great loss to people who genuinely take advantage of it. Of recent though, we have seen some misuse of it. I.E. people getting Cards, spending the required spend limit, and then canceling. In the meantime, we are trying to work on something else. To see if we can offset it. No eta as of yet.

I pressed on and the rep said,

For example, if a Cardmember has been with us for a while and does not have a history of hit and run, so to say (I’m using my own language), then that requirement may be relaxed. I can’t guarantee that will be one of them. But it’s a possibility.

Just to confirm I asked “So all consumer card bonuses will be once in a lifetime starting may 1st?” And the rep answered:

Basically, yes. Now, that’s not to say that won’t change or that exceptions can’t be made.

Just to be certain I jumped onto chat one more time with another rep who wrote,

Let me provide you the details. Accounts opened before April 30, 2014 – bonus will be declined if the Card Member: Has the same Card or Cancelled the same Card in the last 12 months.
Account opened on or after May 1, 2014 – bonus will be declined if the Card Member: Has the same Card or cancelled the same Card.

All of the above is only for consumer cards.  I got conflicting information about business cards about whether this is eventually coming, whether the status quo remains, or whether it might even get easier to get a business card bonus, so I’m not going to speculate on what’s going on there…#Developing!

So there you have it. At this point nothing is 100% confirmed and we won’t really know anything for a few more months to see if this will be enforced.  But we have confirmations from phone reps, Twitter reps, and chat agents that changes are likely coming.

In the meantime if you have had cards like these in the past it may very well be your last chance to get another bonus on them:
-Starwood Preferred Guest® Credit Card from American Express (10K bonus points for spending $1 plus 15K bonus points for spending $5K.
-The Platinum Card® from American Express (40K points for spending $3K)
-American Express® Premier Rewards Gold Card (25K points for spending $2K)
-Gold Delta SkyMiles® Credit Card from American Express (30K miles for spending $1K plus a $50 Delta flight credit)
-Blue Cash Preferred® Card from American Express ($100 and free Amazon Prime for spending $1K)
-Blue Sky from American Express®

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55 Responses to “Are Major Changes Coming To American Express Consumer Card Bonuses?”

  1. Yaks Says:
    1

    Are charge cards excluded at the end of the post on purpose? Are they exempt?

    ReplyReply
  2. Dan Says:
    2

    @Yaks:
    No, this will supposedly effect consumer credit and charge cards.

    ReplyReply
  3. Anon Says:
    3

    And a friend working at amex said they are hurting because chase has such generous bonuses. She thought the bonuses at amex would get better. Go figure.

    ReplyReply
  4. David Says:
    4

    Dangettttt!!! This, if happens could make things like earning SPG points a lot harder. I usually keep cards open for 1-2 years too.

    Gonna be watching that Personal Gold card sign up bonus now. Need it one more time before these dumb rules go into play.

    ReplyReply
  5. Joe Says:
    5

    Could they do this on the business cards if one person has a few different businesses ?

    ReplyReply
  6. amex card member Says:
    6

    I am confused when u say bonuses. If i have a card since may 2013 and never canceled i can get a bonus?

    ReplyReply
  7. Avi Says:
    7

    So if apply now and if there is changes
    Will get now the points and 12 months agin ?

    ReplyReply
  8. Tuvz Says:
    8

    Last plat closed on may 1st 2013 :0

    ReplyReply
  9. MosheD Says:
    9

    I was thinking about getting my first SPG cards (business and personal) im guessing that now is the time to do it correct?

    ReplyReply
  10. dude Says:
    10

    i had it enforced on me already. I know these are cards you don’t generally recommend going for, but I was denied the jetblue and delta card bonuses bc I had the card previously even though it was >12 months ago

    ReplyReply
  11. am Says:
    11

    @MosheD:no, If it’s your first time then you will get the signup bonus regardless

    ReplyReply
  12. RealDeal Says:
    12

    Here is what I make of this:

    Amex wants to be able to offer signup bonuses that are the best out there are but are afraid of the serial churners who will just swipe and dump.

    So what it seems that will do is offer much higher signup bonuses, for example 100k offers but restrict who can have them. The 1 year restriction did not work too well so they are making it a lifetime.

    But what happens if someone had the SPG 2 years ago and stopped using it so he cancelled it and now he has the blue card now, but amex wants to get him onto a annual fee card so in that case they will allow him to get the bonus. Perhaps as a targeted offer.

    So I think we should be expecting to see very lucrative signup bonuses coming our way.

    All we need is another mint deal and we good to go.

    /out

    ReplyReply
  13. chase Says:
    13

    Dan do you think chase will follow soon after ?

    ReplyReply
  14. Anonymous Says:
    14

    @chase: Doubt it, they just shut people down. That is all they do.

    ReplyReply
  15. don Says:
    15

    Thanks to all the people who sign people up for tons of cards and just cancel them right after ! @##£#£#¥#¥#£#££

    ReplyReply
  16. Nate Says:
    16

    @MosheD:

    @am:

    lianiyas Daati, I think that you should wait if you never had these cards before because you can only get the bonus once either way, and the bonuses are likely to go up as mentioned by RealDeal(#12)

    ReplyReply
  17. rr Says:
    17

    I got this message on the screen for the personal gold through dans link

    You have been identified as a current American Express Card Member. You may have seen an offer advertised for this product previously, but the offer is not available to current American Express Card Members.

    ReplyReply
  18. Sam Says:
    18

    @rr:
    Try again in incognito.
    In Chrome hold down Ctrl, Shift, and N and the same time.
    In IE and Firefox hold down Ctrl, Shift, and P buttons on your keyboard.

    ReplyReply
  19. Mo Says:
    19

    Thanks to all the Peps who’s who’s sighn up Peps and cancel way to kill it for all

    ReplyReply
  20. Secondary AU Says:
    20

    If I am an AU on my Father’s SPG for >1 year, (he got sign up bonus, not I) do I quickly sign up <5/1 or I'm not primary cardholder so I am still entitled to once in a lifetime?

    ReplyReply
  21. Dan Says:
    21

    @David:
    Gonna be all about manufactured spend now.

    @RealDeal:
    I don’t see big public bonuses coming out anytime soon. Probably just the targeted snail mail offers they do now.

    @Secondary AU:
    You are still entitles to your bonus whenever you apply.

    ReplyReply
  22. DL Says:
    22

    have gold delta, never had platnium.
    read that if you had gold, cant get BM of platnium. is that correct?
    besides, delta miles are not appetizing now. in fact, very much not appetizing.

    ReplyReply
  23. JC Says:
    23

    Years ago Amex used to do the same thing by limiting card members to one signup bonus per card per lifetime. However, if you had previously cancelled the card and in the future reapplied under a bonus promotion they would award the difference between the new bonus promotion and the initial bonus promotion. So for instance if you originally signed up for the SPG card with a 10K signup bonus and then several years later applied under a 25K offer you would receive a bonus of 15K (25K-10K=15K). I wonder if this is the model they will use going forward. Otherwise, people who signed up during the days of less generous signup promotions will no longer receive any incentive to reacquire an AMEX card.

    ReplyReply
  24. Anonymous Says:
    24

    My husband has a delta gold card on my account. would it be better if he got his own card prior or post 5.1.14? Would it work either way if he doesnt have his own delta amex but has other amex’s

    ReplyReply
  25. harry Says:
    25

    the reading of the terms and conditions seem to imply anyone who ever had this card before:

    If we identify you as currently having an American Express® Card account, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have or have had this product.

    ReplyReply
  26. rj98 Says:
    26

    Terms & Conditions

    1 If you are identified as a current American Express® Card Member, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any other Consumer Delta SkyMiles® Credit Card account within the last 90 days.

    ReplyReply
  27. goodsamaritan Says:
    27

    just to clarify – if i have a starwood card open now (the only one i’ve ever had), there is nothing i can do to take advantage before this takes effect, because i would have had to have closed the card 12 months ago, right? ie, if i close it now and apply again, i wouldn’t be eligible for the bonus regardless of this new policy, right?

    ReplyReply
  28. misspiggy Says:
    28

    My experience is that Amex limited me to having a max of 4 *credit* cards (not charge cards), including both personal and business cards, at any point in time.

    ReplyReply
  29. Daniel Says:
    29

    Hey, so I have a SPG card and would like to take advantage and get a new bonus. How do I go about this?

    ReplyReply
  30. JB Says:
    30

    I was told the new AMex Delta card coming out shortly wiill have no foreign transactions fees

    ReplyReply
  31. mosh Says:
    31

    what if i downgrade to a no fee card? then i’m not in either catagory of “currently have the card or canceled the card” ?

    ReplyReply
  32. brooklyn Says:
    32

    Thanks for all this info, Dan!
    I’m thinking about how we all should strategize with AMEX. Right now I have SPG Personal and Business and an AMEX Business that I took from Gold to Plat and now Green. I also had a Personal Gold card that I cancelled in december.

    I’m thinking of applying for the MB Plat pretty soon, once 3 months pass from when I cancelled the Personal Gold. Do you think I can still do this?

    Also, if I cancel the SPGs before May 1st, will I be able to apply for them again in a year or two, or will I be ineligible for the bonus no matter when I cancel them?
    Thanks!!!

    ReplyReply
  33. Judah Says:
    33

    This is the beginning of the end…Once churning is gone (as other cards and bank follow suit) there is nothing much left. The whole credit card/miles shtick was good while it lasted

    ReplyReply
  34. efraim Says:
    34

    Dan,

    If I opened a Business Gold Card back in Nov 2013 and then when my year is up and I want to downgrade to avoid the 175 annual fee, I should still be able to sign up for the PERSONAL gold card and get signup points . no ? as business and personal cards are treated separately

    ReplyReply
  35. james Says:
    35

    @MosheD:

    If you haven’t had them before, there have been easier to reach spend thresholds and even a 30k bonus in the past. This is to stop people waiting a year and re-applying for the same card. If points by re-applying for the same credit cards (Churning).

    ReplyReply
  36. james Says:
    36

    Dan – could you re-post your 40k Amex Platinum link – not seeing it on your list of cards -

    ReplyReply
  37. deals Says:
    37

    Does the current 12 months rule go fro
    m when you opened it or when you closed it?

    ReplyReply
  38. Joe Says:
    38

    @deals: closed it.

    ReplyReply
  39. k Says:
    39

    Dan – I need to move over 150k amex points to an airline. Any idea when the next avios (or other airline) bonus deal will be? Thanks!

    ReplyReply
  40. Phil Says:
    40

    on dan’s sign up Blue Sky I get

    “You have been identified as a current American Express Card Member. You may have seen an offer advertised for this product previously, but the offer is not available to current American Express Card Members.”

    I never had the BLUE SKY CARD — I tried to sign up for blue sky INCOGNITO I do not get the Not/Available — but — this tells me I may get card –do spend — and not get bonus

    ReplyReply
  41. Daniel Says:
    41

    Not surprising that this is happening. I imagine that other credit card companies will follow.

    ” Of recent though, we have seen some misuse of it. I.E. people getting Cards, spending the required spend limit, and then canceling.”

    Dan, that’s you and all of us here on Dansdeals. Its only a matter of time that the credit card companies find it unprofitable to continue to give these cards to us. I am actually surprised it has taken this long.

    ReplyReply
  42. avi Says:
    42

    I got an AmEx Platinum with a 100K targeted bonus. I didn’t take the 50K for the gold card but was considering calling to see if they will still honor it. Never had an SPG (new to the game!). Do you think I should wait on an SPG because the bonus will go up beyond the 25K currently offered?

    ReplyReply
  43. sdsearch Says:
    43

    SPG has at least twice had a 30k bonus (same spending $5k spend requirements as the 25k bonus) for a short time last late summer and/or early fall (2013) and I think the previous time was also at the same time of year (of 2012). I had been waiting for years to get an SPG card and jumped on this most recent 30k offer when I heard about it.

    ReplyReply
  44. Paul Says:
    44

    I find it hard to believe they are going to keep all your info for 10 years. They have to purge the records at some point. It would just be easier to hold giving you the bonus till after you have had the card 6 to 12 months or simply charge a few/fine for cancelling early.

    ReplyReply
  45. Lena Says:
    45

    Hi Dan,

    My husband is an authorized user on my personal SPG account. In October, 2013 he finally applied for SPG under his name (after reading an AU can apply for the same card under his name and qualifies for the bonus). He spent $5000 in less than 90 days and I never saw additional 15,000 pts posted to his account, just 10,000. I called 3 times and was given different reason & time to wait…1 mos, 3 days and one week. Initially, it was using the wrong link for he had to make a new application due to typo error in entering his social security no. The 2nd call said the original app was still open, so it will be closed and should take 72 hrs to post add’l bonus miles of 15,000. One week past, so I called the 3rd time and was told they would investigate to make sure he’s not a previous card holder of SPG (I never mentioned he was an AU on my acct). It’s been more than 3 weeks and still have not heard from them. At this point I have given up!

    ReplyReply
  46. mike Says:
    46

    i have been told by an AMEX rep that for the Platnium card they will be adding a $500 airline refund good for spending on AA & USair airlines similar and in addition to the $200 per calendar year airline credit, to offset the loss of Admirals club lounges. it has been added to my account to be used after March 22.

    ReplyReply
  47. esther12 Says:
    47

    are amex cards still eligible for $200 annual airline reimbursement? the thing we did with buying 2 $100 gift cards and getting credit for it i mean?

    ReplyReply
  48. jam Says:
    48

    @mike:

    That’s huge.

    ReplyReply
  49. grooveyduvey Says:
    49

    Anyone know how long I really have to wait before signing for a new SPG card after I cancelled my last one?

    ReplyReply
  50. abe Says:
    50

    I totally agree with you.
    people think they could abuse the system and no one will be hurt from it!!!!! why????

    ReplyReply
  51. mjs Says:
    51

    Well, looks like they’ve changed the language early: “If we identify you as currently having an American Express® Card account, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have or have had this product.”

    Clearly the last sentence above is new.

    This seems to be showing up on Gold, Delta, Starwoods, etc. personal cards, and even on the website from referral links (even though some referrals I sent a few weeks ago specifically had only the “last 12 months” in the T&C of the e-mail!).

    So much for April 30th…

    ReplyReply
  52. Sam Says:
    52

    @mjs:
    That’s always been there. Just browse incognito.

    ReplyReply
  53. YM Says:
    53

    I wish american express will start to lose money and that person who enforced THE NEW BONUS MILE rule will lose his job.

    ReplyReply
  54. NF Says:
    54

    Dan I have a bluesky from americn express and I have about 80 thousand points on it what can I use it for travel should I upgrade this card to something else so the points will be more valuable?

    ReplyReply
  55. Helen Says:
    55

    Anyone confrimed?

    ReplyReply

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