D wrote in a comment on the “Get out of Sprint or Verizon for free” post,
“Well, I called and they “miraculously” found a contract that’s $10 cheaper than the last time I called… so it saves me $120 a year! Thanks Dan.”
Nobody ever said that you have to cancel, and a $120/year (plus tax!) bribe in order not to cancel would probably make most people stay put! Was this with Verizon or Sprint?
David wrote in a comment on the “Get out of Sprint or Verizon for free” post,
“I canceled verizon and I have a text messaging plan. I canceled within 5 minutes. I called from my other cell phone and refused to give them my name or cell number so they would not be able to notate my account. The CSR knew what i was trying to do and said it had no affect on me. I hung up and redialed and spoke to someone another nicer CSR.
1) I asked her if she was aware about the price increase. She said yes!
2) I asked her if she was aware that this was a breach in my contract and that i would be allowed to cancel my service with no ETF. She put me on hold and came back 3 minutes later and said i was correct.
THEN, i gave her my phone number and and she canceled my service.
Good luck to you all!!!”
I love stories with happy endings, and that’s a neat strategy that you used to get out-I’m sure others will find it useful as well!
Have you been able (or not been able) to escape for free? Post a comment and share your experience!!!