Numerous DDF’ers are reporting that their Serve cards have been closed today. There are also Bluebird shutdown reports as well.
The emails they got have said,
“We are writing to let you know that we have observed unusual usage patterns on your American Express Serve Account. Because of this, effective immediately, you will no longer be able to add money to your Account.1 We have made this change in accordance with Section 15.d of our Consumer User Agreement, which you can view here.
Please be aware that you continue to have full access to the funds on your Account and can withdraw them at any time. Any applicable monthly fees continue to apply.
Once your balance reaches $0, please close your Account online via your Profile page accessible here. Scroll down to the Close Account section and click Close Account.”
It’s not a surprise that they don’t like manufactured spend and there have been sporadic reports of this over the years, but today’s reports seem to indicate a large wave of shutdowns.
Somehow my account and other heavy hitters on DDF didn’t get the email, so it’s not across the board. Yet.
Did you get that email today or are you still safe? How were you loading and unloading your Serve card?
Rough day in the manufactured spend world. Good time to brush up on stores that have money order and billpay options with debit cards…