As I wrote previously, the Marriott-Starwood merger has been one fiasco after another. The company that claims to live by the Golden Rule has failed to communicate with members about their massive problems trying to integrate SPG and Marriott and they have consistently picked the low road with decisions like the travel packages and lifetime nights.
Marriott isn’t exactly sure what personal data was obtained, but it may include credit card and passport data in addition to name, age, address, all reservation details, etc.. You can find out more information about signing up for WebWatcher on Marriott’s dime here.
To be fair, this breach has been ongoing for the past 4 years on the SPG side. Marriott wants to make sure that you know this is a Starwood data leak, as if that deflects some of the blame away from them. The headlines on Marriott’s site make it clear that this was a Starwood breach and Marriott has even revived the Starwood hotels URL, with https://info.starwoodhotels.com forwarding to the data breach page. In the end though it’s still Marriott’s responsibility and the breadth of this breach is staggering.
That being said, don’t worry Marriott. If you want to unwind the merger because of this and give us back our old Starwood AMEX cards and Starpoints currency, nobody will complain.