In February, the Manchester Grand Hyatt San Diego had a price mistake where all of their rooms, including the presidential and penthouse suite with club access, were priced at just $171 for stays from November 2017-March 2018.
There was no communication from the hotel, but several commenters have stayed in the presidential and penthouse suites and received club access without issue.
In September, the Grand Hyatt New York allowed members to redeem 12.5K points+$125 for a Grand Executive Suite with club access. Normally that cash+points redemption is only valid for base rooms.
There was no communication from the hotel, but commenters have stayed there as well with that rate.
Last month, the Hyatt Ziva Los Cabos all-inclusive hotel had a price mistake where all of their rooms, including the Ocean Front 2 Bedroom Grand Master Suite with 2.5 bathrooms, 2,335 square feet of space, and club access, were priced at just $291 for stays from April-June 2018.
The General Manager there sent out emails confirming that they will honor the rate,
“Thank you for making your reservation at the Hyatt Ziva Los Cabos.
We recently experienced a system error that resulted in the display of incorrect room rates at our hotel. This was our mistake, and we have addressed it.
While the Hyatt.com terms and conditions permit the Hyatt Ziva Los Cabos to cancel reservations in this situation, the Hyatt Ziva Los Cabos has decided to honor the rate, date(s) and name(s) for which your reservation was originally booked*. We look forward to welcoming you to our Los Cabos resort, but please do note that any change to the date(s) or name(s) on your reservation will affect the rate.
Additionally, we would like to share with you the exciting news that whale watching season has commenced in beautiful Los Cabos. We encourage all of our valued guests to witness this natural spectacle from our oceanfront restaurants, the binoculars in our lobby, or even from the guestroom balconies , April is probably the last month for seeing these magnificent animals until it all starts again in the fall.
We thank you in advance for your understanding and we look forward to welcoming you to the Hyatt Ziva Los Cabos!
FRANCISCO J. SILVA MEANA
* All terms and conditions, including the hotel’s cancellation policy and the applicable Hyatt.com terms and conditions, still apply to your reservation. This includes the prohibition on reselling or distributing rooms. The reservation is not transferrable. At check-in, identification will be requested. This reservation may not be combined with other offers or award or certificate redemptions. Date and name changes will not be accepted.
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