I posted a BRG (Best Rate Guarantee) deal yesterday that had been posted on several other blogs and forums (including DDF). It had originated on The BRG Blog as I credited in yesterday’s post for finding the deal.
IHG offers a best rate guarantee policy chain-wide to make sure that the best rates can always be booked directly through them at IHG.com. It is against the hotel’s franchise agreement contract to offer cheaper rates on 3rd party sites. The BRG program is for IHG’s benefit so that their franchised hotels don’t offer cheaper rates on 3rd party sites to circumvent the IHG program.
The BRG Blog has flagged a new abuse policy that has been added to the IHG BRG program. He even apologizes to me for the flak I am taking on the internets because of a deal that he post, which is completely unnecessary though it shows what kind of class he has.
At DansDeals I love locating a great deal and post my finds daily. They are usually deals that interest me and hopefully will interest my readers. But I also don’t post lots of deals daily. These include deals that are typically not found elsewhere online and would normally last a long time if they weren’t posted online. Some of these airline and hotel tips that I’ve accumulated over the years and aren’t found online are covered to far smaller audiences in the DansDeals seminars that I occasionally offer.
If I feel that my posting a deal online will have negative repercussions then I don’t post it, simple as that. Except it never is as simple as that and obviously that’s a very fine line to walk on and I do it based on the best judgement I can make.
I have posted BRG deals in the past but never one that received the response that yesterday’s received.
I apologize for underestimating that response, had I known what it would turn into then the post wouldn’t have been made.
Some other blogs that covered the deal before me pulled the post completely though I don’t generally like to do that.
The new abuse policy as per BRG Blog is as follows,
“Abuse of Best Price Guarantee. IHG reserves the right to cancel a previously awarded free night and to cancel the lower prices for the rest of the nights of a multi-night reservation if it is found that a customer has violated or circumvented the Best Price Guarantee Terms & Conditions. Resale of rooms eligible for the Best Price Guarantee is strictly prohibited. In the event IHG believes that a room eligible for the Best Price Guarantee has been resold, or the Best Price Guarantee is otherwise being intentionally abused or manipulated to circumvent its intent, we reserve the right to cancel the previously-awarded free room night and to cancel the lower prices for the rest of the nights of a multi-night reservation, and to reject future Best Price Guarantee claims from any persons who participated in such actions.”
The wording on abuse is a bit vague but it seems to me that they are saying if you try to abuse the system by booking consecutive free nights or if you try to sell the nights that they can ban you from the IHG program. Which sounds fair to me. Hopefully that will be the only change they make and you will still be able to file BRG claims in the future.
However I don’t think that people booking rooms within the BRG terms will qualify as abuse and thus I expect that they will honor the free room nights.
At any rate yesterday’s post will be my final post on this site about a BRG opportunity. I do once again apologize for any other problems that yesterday’s post may have caused or may cause.
P.S. As far as the age-old question of when I should post a deal and when I should refrain from posting a deal, I’d love to hear your thoughts in the comments!