Were You Able To Get JetBlue’s Sale Honored After It Ended?

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Earlier today I wrote about ridiculously cheap JetBlue fares between JFK or Boston and Fort Lauderdale or Orlando for $39 each way and between JFK, Boston, or Fort Lauderdale and Los Angeles, Las Vegas, San Diego, or San Francisco for $64 each way. There were also fares between Washington DC and Fort Lauderdale or Orlando for $29 each way.

There have been several reports and comments from people who have called JetBlue or messaged JetBlue on Twitter and got the fare honored due to the sale quickly taking down JetBlue’s website.

 

DDF member EP123 reports that JetBlue supervisors have internal codes that allow them to honor the sale for people who tried to book when the JetBlue site went down.

If you try calling or messaging JetBlue, be sure to share your experience in the comments!


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75 Comments On "Were You Able To Get JetBlue’s Sale Honored After It Ended?"

All opinions expressed below are user generated and the opinions aren’t provided, reviewed or endorsed by any advertiser or DansDeals.

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David

Yes, my brother in law got for his family and mine, a total of 12 tickets at $64.10 from JFK to LAX per person each way.

Josh

I got one way SFO to JFK and then got as far as the payment page on the JFK SFO leg when the site crashed I called JetBlue and stayed on the line for almost 30 minutes and the person in the call said the price was gone and there was nothing they could do.

Dan

@David:
Congrats!

@Josh:
I’d call back and ask for a supervisor to see if they’ll honor it.

DJS0121

CALLED IMMEDIATELY AFTER SEEING YOUR POST “OR BY CALLING JETBLUE. AFTER 25 MINUTES ON HOLD, I WAS TOLD THE ENTIRE SYSTEM WAS DOWN AND THEY WERE UNABLE TO HELP ME.

Sara

When I called, the woman I spoke to said that there was/is no such sale between JFK and Los Angeles. Made me think I was crazy because I saw it on their site before the crash.

Yes

Just 20 min ago spoke to supervisor and she honored dates I wanted and $64 dollar fare JFK/lax!!

eli

took me 48 min, but the rep got me with a supervisor code and honored it…thanks dan

Herby

Called Jet Blue about an hour after I received your text, was no longer avail. for this week or next week. If you get that Dans text you got to do it within minutes or you can lose it, but thanks Dan, got cheap Delta tickets (less than $400) to Europe in the summer !! thanks to your text, greatly appreciate it Dan, keep up your great work.

nesanel

Waited 35 min and she went to speak to a supervisor and came back and honored 64.10 from jfk-lax on 12/15

OMG

@DJS0121: OH MY GOSH! I THINK YOU SHOULD NOTIFY THE POLICE DEPARTMENT IN ALL CAPS!!!

Aviv

I was able to book 3 tickets on line from JFK to lax for February 10-19 non stop flights at $128 each round trip and received confirmation including ticket numbers and free seat assignment.

Izzy

Yes I booked 6 tickets for the sale price

JAMIE S.

I GOT a few deals . First of I want to thank you Dan for always making me smile and for getting me excited to Pay for things that I normally wold dread.
I booked JFK-LAX last week when you posted a deal i got it at $231 I called them today and got them to refund me $119 for my Blue Plus Ticket,
I also Booked JFK – LAX in May for $120 which was done PRE #DDEFFECTCRASH
I was in the process of booking mid winter to Orlando to surprise my kids who are dying to go to Harry Potter World. but then it crashed. I was on the phone with them for over an hour and a half . They Honored the Price of $40 a Ticket and i was able to book JFK-MCO 5 tickets Round trip for $391.

You made my day . BH !!! you rock!

J

Could not get through on regular line (disconnected after long hold time) called mosaic line and entered friends mosaic number and she put it through without any supervisor.

LM

Site crashed while booking. Got through to rep. While searching flights got disconnected. Site went completely down. Got another rep on the line. Would not honor price and supervisor said no too. Wish I’d taken a screen shot.

Dan

@LM:
Try calling back now that the dust has settled.

Eddie A

I called Jetblue an hour ago and they honored the $39 even though the published far was higher.

rr

what did u tell them? the rep i spoke to told me that u needed to say that you saw sthing specific in order for them to honor it

Anonymous

@OMG KINDA @WORK ALL OF OUR KEYBOARDS STAY IN CAPS , WASN’T IMPLYING ANYTHING , MAYBE YOU NEED HELP.
THANKS DAN , YOU CERTAINLY ARE THE MAN AS ALWAYS! AND THAT 100% NEEDS TO BE IN CAPS!

Dev

Hey dan!! First of all thank you for all of your great deals! I called JetBlue and stayed on hold for about an hour the person on the phone had not heard of a deal went to check into it and came back and told me that the deal is only for a couple weeks in December? I didn’t know what else to tell her because she didn’t know about the deal. What do you recommend that I do at this point would love to book tickets from LAX to Miami.

Anonymous

@David:

12 tickets on the same flight?

Cp

Originally booked at $89 after site crashed and JetBlue told me that was the lowest price,called back and asked for a supervisor, -and they honored $49 each way – not the $39 I saw, but better.
JFK to fll

Chaya

Will they just trust me if I tell them the site crashed on me after I submitted my cc info, but before I got a confirmation? Do they have it in their system somewhere? Because that’s exactly what happened to me, was so disappointing…

Dan

@Chaya:
Call and ask for supervisor. Or message JetBlue on Twitter.

Armadillo

Got them to honor it just now after waiting for the agent 30 min+ to get back from supervisor. He didn’t realize it was two tickets so I’m on hold again. Was told that there’s a 15 min hold for supervisors and then they have to do their thing.

Davidmal

JetBlue Points system is down.

so don’t bother calling yet for that

Lori

Cheapest fare they quoted me was $139 from JFK to Miami and representatives had no idea what I was talking about when I told her there was a $39 fare sale

Dan

@Lori:
Did you ask for a supervisor?

Also JetBlue doesn’t fly to MIA. They fly to FLL.

jay

I’d suggest calling them and they’ll help you get the promo u have to wait for an hour total with the supervisor wait period also so if an hour is worth this to you you should call 1800 jet blue. Gl.

sami

i just spoke with a rep on the Mosaic line and she said because they were having problems with the site they’re going to re-launch the site in an hour. (it’s 6pm eastern here now). she couldn’t get me the $64 one but said to check my email/twitter etc.

Schneur Gordon

@JAMIE S.: Why did they give you back the money for the flight booked last week? I also booked flights then and if I could get some money back for those that would be great!

Shloime

I just spoke to a supervisor and she honored the $64.10 fare!!!!

La

Friend called JB and got them to honor. I’m on hold right now waiting for a supervisor. Regular agent said she will take all my family info and put it in and ask the supervisor for a way to do it. I guess depends on the agent that you speak with and if willing to be patient and work with you to get it done.

Thanks DAN

Dan

@Schneur Gordon:
They’re nice like that. Sometimes.

@Shloime:
@La:
Congrats!

dev

@dan I got an Agent that spoke to the supervisor that was willing to do it from LAX to FLL during Yeshiva vacation at the end of January. I guess the deal wasn’t for those dates so they couldn’t give it to me! Do you know what dates they were available from LAX to FLL?

Infrequent Flyer

Called twice they put me on hold for a supervisor but did not honor it i guess next time

Josh

Just for the hell of it, I called…. I wasn’t planning on trip but curious to see how tough it would be to get job to honor prices… told them I was in process of booking at lunchtime jfk-lax but site froze…. without hesitation they had me hold while they asked a supervisor, bam! My wife and ticketed for $64 each way.. $256 total for 2 r/t jfk-lax. Super easy… def call them! I don’t know why people are being refused, must be unlucky rep. HUCA!!!

La

Got it honored after about an hour!
5/10-5/15

Thanks Dan

Dan

@Josh:
HUCA FTW!

Rivki

Called for the second time. Called when the site actually crashed & was told that flights were now $149 from JFK to LAX. Called again now, Asked to speak to a supervisor. Explained that I was at checkout and that’s when the site crashed. They didn’t budge.

Sara

Anyone have a flight from NYC to fll for $39? On the phone with supervisor and she said if I can get her a confirmation number of someone who got that price she can see the codes that were used and work on it to honor it for me

Didamina

Was on the phone for half an hour with a really nice rep, supervisor said couldn’t honor the fare 🙁

Anonymous

They’re refusing to honor it. 🙁 so I’m stuck with my fares from FL to NY at 88 and 134. They did say that they’re probably having a whole bunch of promotions for 12 days of Christmas. If within 14 days the price goes down, I can call and get a travel bank credit.

Do you think there’s any point in calling back and trying again with another agent?

manny

On the phone with them now. sounds like its not happening

Sherri

YES! They did honor the price and gave me great seats!

manny

how long ago

Sara

@sherri what itinerary did they honored for u?

Ed Travel

I saw the good prices but I tried to book and it just gave me an error over and over, I could not book anything…

Dev

Did anyone book from lax to fll?

Rach

I just got 6 tickets for SFO-JFK honored over the phone but the lady on phone said they are no longer honoring these prices over the phone and to check tomorrow for similar prices.

manny

Rach, Did you purchase them earlier or just did everything on the phone now? How long were you on the phone for?

Ettie Cohen

Just called . Would not honor price said nothing can be done . Did tell me if I go sign in first as JetBlue member that may have helped . Also said more sale fares coming .

Mendel

I called JetBlue at 1:00 to book a flight to JFK from FLL. I was put on hold for 45 mins. The representative told me that only a supervisor can honor the sale. After waiting another 45 mins the supervisor got me the ticket for $38. Thanks dan!

RZ

Did anyone call recently(7:30pm In NY) and have any luck? Just called and they wouldn’t budge, wondering if they maybe stopped honoring it

Mort

For those of us in fly over country, any good deals out of ORD?

Joseph

I tried speaking to a supervisor at 7:15 EST and at first the supervisor made it like I was crazy then told me that they stopped honoring the sale at 5:30. I explained that this was not the 12 days of December sale but she would not budge and told me there would be another sale tomorrow.

Jack

JetBlue sent out emails last week saying they where going to be having 14 days of sales. I saw a few days ago Fll-NYC for $20. Basically they only have limited amount of seats for these sales so once it’s full they can’t honor it.

Avrohom Eichenthal

I called at 5:40 and got LAX-JFK for 67.55 after waiting for a rep for 20 minutes then waiting another 25 for a “person in another department” to change the price.

Thanks Dan

Mike

Just got the tickets honored. The Rep said there was an email just sent that they are not honoring it anymore. But supervisor did it anyways! HUCA! First rep said no.

Miriam

Looks like it was part of the 12 days of deals according to Conde Nast Traveler site
http://www.cntraveler.com/story/jetblue-sale-12-days-of-deals-starts-now-with-20-flights

Martin Burger

Web site was useless, called and asked for a flight one way, anytime Mar 20-23 from either FLL or PBI to either JFK or LGA but was told there were no $40 flights available. Bummer! Now have to wait for Spirit to begin to have deals for March – so far all their deals are until mid Feb.

Z

Dan thanks again really appreciate you posting these deals and never losing it when people want you to be their personal travel agent. I called and they honored my 2 tickets.

CSK

I get your emails too late to take advantage of the amazing deals – how do I get on the texting list please?

Dan
Brian

Just booked after asking for a supervisor, what a deal!

Ha

Not only did they give me the deal for one flight, they let me book 4 other itineraries between lax-JFK

Anonymous

@Ha: Very funny!

Manny

Ha, what time was this? I called about 7pm and they wouldn’t hear of it!

yochai

got 39.10 fll-jfk. on the phone after 30 min wait. The rep said she would ask her supervisor. I got a confirmation half hour later.

Esti

Thank you Dan, it took a lot of patience and a lot of holding but we got the $65 from LA to NY.

Avi

I was able to book NYC to San Francisco through a third-party website, which I switched to the second that I started experiencing lag on JetBlue’s website. Got it for the same price too, with seat numbers, e-tickets, & JetBlue confirmation code.

Was $128 roundtrip, per person, March 9 – March 13, JFK -> SFO -> JFK.

Eliezer

I got really screwed as I purchased the $228 Round Trip JFK-LAX fare deal they had last week only to see this better deal yesterday. I guess thats what Hashem wanted.

Aron

got my tickets!!

steven bess

Yes, Thank you so much! I am writing this from the plane, which I am only on because of you.

HUCA

I HUCA’D 4 times with no luck too bad

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