El Al previously suspended all commercial service from March 27 through April 4.
They later extended that suspension through May 2nd and closed down their call centers, though they remain open for charter and cargo flights.
Today they shut down sales on all flights through May 30th, which typically means the flights will be cancelled. Their next flights for sale are on May 31st.
El Al is refusing to discuss refunds on cancelled flights until they reopen, so this buys them even more time to use customer funds as a de facto bailout.
Conveniently, the new flight resumption date is 90 days from March 1st, which is how long Israel just gave airlines to provide refunds after lobbying from El Al. Will that be extended again?
If your flight is cancelled, you are owed a timely refund based on US and Europe law:
- Dispute the charge with your credit card.
- File a complaint with the US DoT and/or with the relevant local complaint board.
- If those options fail, you can take the airline to small claims court.