Update, 1/28: All tickets booked have been cancelled, however some tickets were valid for up to 5 days before they were finally cancelled.
The DoT requires that airlines give passengers 24 hours to cancel a ticket if they made a mistake and the flight is at least 7 days away (Though agencies like Priceline give some extra time to cancel and waive the 7 day requirement). Air New Zealand knew about this issue within 24 hours, but they took up to 5 days to cancel tickets.
I don’t have a problem with airlines cancelling price mistake tickets, but they should at least do it in a timely fashion, before start making plans for their trip.
You can file a complaint with the DoT here about the cancellation if you feel that airlines should be held to the same 24 hour cancellation period that passengers are held to.
You should also file a DoT complaint if you booked any non-refundable plans in New Zealand, as those have to be reimbursed by the airline.
Update, 1/23 at 4:10pm: DEAD!
- Bookable on Priceline. Tickets purchased from Priceline today are refundable until 11:29pm EDT tomorrow. Please see this post for directions on how to cancel these tickets.
- Also bookable on Orbitz or Expedia.
United and Air New Zealand have $330 round-trip fares from most US cities to Auckland or Queenstown on most dates in February, March, April, May, and June!
Check back soon for more sample dates and cities.
Sample valid dates:
February 5-12, March 5-13, April 16-24, May 7-15, June 4-12, and most other dates between February-June. Use Google Flights to help find other valid dates.
Sample valid departure cities:
Atlanta, Boston, Chicago, Cleveland, Detroit, Fort Lauderdale, Kansas City, Miami, NYC/LaGuardia, Newark, Philadelphia, Pittsburgh, S. Louis, Washington DC, and much more. Use Google Flights to help find other valid cities.
Post what cities and dates you find!