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We at PC Universe appreciate sites like Dan’s Deals and the consumers that support them in spreading the word about great deals. Unfortunately, our first “Dan’s Deal” was the result of an error and not a great deal I negotiated with a giant like Sony. We at PC Universe would never mislead our customers, resort to bait and switch tactics or any other smoke and mirrors to generate business. Our goal is to serve our customers with dedication by bringing you value – we aren’t just out looking for the next order.
So how did we end up listing a $1400 video recorder for under $500?
Unfortunately, we transmitted data on a handheld scanner that Buy.com’s system recognized as the camcorder. Simple as that. Our fault completely, and we immediately corrected the error when we realized what had happened. We did have to cancel the orders that were placed before we took the deal down. We certainly did not intend to mislead anyone, and errors of this sort, where products “map” incorrectly, do occur in this electronic age. We provide data for literally thousands of products to Buy on a daily basis and constantly work on improving our data and our performance. In fact, you will see an incredible number of changes on our site in the coming months. Stay tuned.
Clearly, Dan’s Deals readers are well informed, because one commenter did correctly post that PC Universe was recently acquired by a member of the Monsey community. It’s amazing what information is available on the internet today. Believe me, if I could reach out to each of you personally and apologize for the error I would. Again, we never intended to present anything misleading. Even in Corporate America, honest mistakes happen. And sometimes, “Corporate America” is a lot closer to home than you think.
What I would like to do in lieu of a handshake is offer all of Dan’s Deals readers $10 off of any purchase over $100. You can enter the promo code DANWINS in the “Gift Certificates, Coupons, and Promotion Codes” section of our shopping cart at www.pcuniverse.com and I’ll make sure the offer is valid through 5/4/09.
Hatzlocho and best regards,