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Here Is Lufthansa’s Response To The US DOT Complaints Filed Against Them
Previous coverage:
Part 1, originally published on 5/8: OUTRAGEOUS: German Airline Bans Jews From Flying; Lufthansa Supervisor: It’s “Jewish People Who Were The Mess,...
[Update: Another Reader Success Story!] Informal DOT Complaint Not Helping? A DansDeals Reader Finally Got A Flight Refund After Filing A Formal DOT Complaint
Update: After reading about the formal complaint process here, DansDeals reader Meir Silverman filed a complaint against Azerbaijan on September 9th for refusing a...
7/22/20 News Roundup: Israel Flights, COVID-19 Thoughts, Cuomo, AA Adding Flights, JetBlue Ditching Long Beach, Hertz “Improvements”, DOT Complaint, Elon’s Negative Fine, And More!
In case you missed it, bumping for your Sunday reading pleasure :)
Some stories and deals don’t get their own post, but should get some...
Airline Refusing To Provide Free Advance Seating Next To Your Kids? The DOT Wants You To File A Complaint About It!
Airlines have made it more and more difficult to be seated next to your travel companion for free.
On basic economy fares there are no...
[BA And LATAM Fined As Well] DOT Issues Deceptive Press Release Detailing Fines Against El Al, Frontier, TAP, And More Airlines For Their Deceptive...
Update, 6/2/23: News coverage is reporting that the DOT has fined British Airways $1.1 million for delayed refunds during COVID, though it's actually just...
Today Is Your Last Chance To Tell The DOT To Enforce Allowing Children To Sit Next To Their Parents On Flights Without Charge!
Last year, the DOT came out with guidance encouraging airlines to do all that they can to seat children 13 and under next to...
The DOT’s Proposed Refund Policy Is A Good Start, But Misses The Bigger Picture; Here’s What You Can Do
The DOT is looking to codify their refund requirements as described here. It's being marketed as great news for consumers, but I'm skeptical.
Before digging...
[Air Canada Settles With DOT, DOT Will Issue New Regulations About COVID-19 Refunds] Don’t Mess With The DOT! DOT Proposes $25.5 Million Fine Against...
Update, 11/22: Air Canada has settled with the DOT for $4.5 million, though the actual fine paid to the US treasury will be $2...
US DOT: Allow US Airlines To Operate Rescue Flights To Israel; El Al Adds More Rescue Flights
Israel's Ben Gurion Airport has been closed since January 26th and remains closed through at least February 21st.
El Al has been operating rescue flights...
American Airlines’ Shocking Formal DOT Response; Don’t Mess With AAdvantage!
Last year I wrote about AA shutting down accounts for creating multiple or dummy AA accounts in order to generate credit card mailers that...
Aviation Showdown: Will The DOT Enforce Its Rules Against Air Canada?
After the US DOT said in April that COVID-19 was not a valid excuse to steal money from your customers and then said in...
Under DOT Pressure, United Returns To Pre-Pandemic Refund Policy For Flight Changes
United has been desperately trying to avoid handing out refunds during the COVID-19 pandemic.
Before the pandemic, United would provide refunds if they changed your...
Air Canada Offering Miles Or Non-Expiring Vouchers For Cancelations, Insists They Are In Compliance With The DoT For Not Refunding Flights
Air Canada is now allowing for bookings made from 3/1/20-6/30/20 to be converted into a voucher that has no expiration date.
Alternatively, you can convert...
US DoT To Airlines And Travel Agents: Stop The Shenanigans Or Else!
The DoT has issued new guidance clarification regarding flights cancelled due to COVID-19.
This comes after they reaffirmed that airlines must provide refunds for cancelled...
Enough Is Enough: The Time Is Now For El Al To Issue Refunds For Cancelled Flights And Stop Violating DoT Policy!
Up until April 3rd, several airlines cancelling flights were refusing to issue cash refunds. JetBlue and United were 2 of the worst domestic offenders...
Under DoT Pressure, JetBlue Revises Cancellation Policy From 24 Hours To 2 Hours
Before the DoT reaffirmed that airlines must offer refunds on cancelled flights, airlines like JetBlue and United pushed things to the limits in refusing...
US DoT Reaffirms That All Airlines Must Issue Full Cash Refunds For Cancelled Flights To/From/Within The US!
The US DoT has long stated that airlines must issue a refund if they cancel a flight. However many airlines have been refusing refunds...
Thanks To The DoT, I Finally Got My Iberia Avios Back! Don’t Forget To Redeem Or Transfer Your Promo Iberia Avios Now!
When things go wrong with the airlines I’ve turned to the DoT to complain and have had good results. They have a convenient online complaint...
DoT Comes Through Again: JAL Will Refund Fuel Surcharges Paid For Already Booked Emirates Shower Class Tickets!
Last week I wrote about how the DoT forced JAL to refund SPG mileage transfers made to JAL before they added fuel surcharges to...
DoT Forces JAL To Return Transferred Miles To Starwood After They Added Fuel Surcharges For Emirates Shower Class Without Warning
When things go wrong with the airlines I've turned to the DoT to complain and have had good results. They have a convenient online...
The DoT Campaign Worked, Emirates Reverses Course And Will Honor Maldives Bookings!
Last Wednesday I noted that Emirates had tickets from the Maldives to Europe for $64 or to the US for $100 one-way or $142...
Is AAdvantage A ScAAm? See For Yourself And Let The DoT Know
A month ago I wrote a post asking "What exactly is American's AAdvantage?
Some commenters said I was too harsh. They said that flying NYC-LAX...
CFPB Caps Credit Card Late Fees At $8 (But If You Can’t Pay Your Bills On Time, Don’t Get A Card In The First...
The CFPB was created by the Dodd-Frank Act back in 2010 and acts as a watchguard and regulator for the country's financial industry.
Consumers are...
Trip Notes: Spring Training With My Grandfather And Son; Phoenix, Tucson, Grand Canyon, Vegas, And More!
Update, 2/25/24: Bumping this trip report for the start of Spring Training 2024. Will you go to any Spring Training games this year?
Originally posted...
Air Canada: Don’t Trust Anything Our Agents Or Chatbots Tell You; Thoughts On AI Hallucinations
This is truly an incredible case.
Jake Moffatt's grandmother passed away, so he logged onto AirCanada.com and a chatbot told him how to buy a...
4/16/23 News Roundup: Podcast, War On Liquids, USB Charging, Aviation Close Calls, Price Drop Guarantee, Flight To Nowhere, More Passenger Bumps, And More
Some stories and deals don’t get their own post, but should get some coverage. Here are some quick takes on stories that caught my eye. Let’s...
[JetBlue Will Soon Fly To Amsterdam] JetBlue Will Fly To Paris!
Update, 4/11/23: JetBlue announced today that they will fly JFK-Amsterdam starting late this summer, followed by Boston-Amsterdam.
While flight schedules and permissions aren't finalized, they...
[Had A Cancelled Flight? Check Your Email For 25K Bonus Miles Per Ticket!] Southwest’s Operations Are In Shambles Due To Weather That Only Affects...
Update, 1/3/23: Multiple DansDeals readers report receiving Southwest codes good for 25K miles per cancelled passenger. That's a goodwill gesture on top of any...
The Conclusion: Passengers From Lufthansa Flight 401 Are Now Receiving $17,400 Settlement Checks, What Are The Lessons From The #Flight401 Fiasco In Frankfurt?
Previous coverage:
Part 1, originally published on 5/8: A DansDeals Special Investigation: OUTRAGEOUS: German Airline Bans Jews From Flying; Lufthansa Supervisor: It’s “Jewish People...
11/9/22 News Roundup: End Of The Road For MAGA? COVID Vaccines, United Teases Southwest, Mattress Mack, Frontier Shower Class, And More!
Some stories and deals don’t get their own post, but should get some coverage. Here are some quick takes on stories that caught my eye. Let’s...
Lufthansa Denies Antisemitism Played A Role In Their Fiasco In Frankfurt
Previous coverage:
Part 1, originally published on 5/8: OUTRAGEOUS: German Airline Bans Jews From Flying; Lufthansa Supervisor: It’s “Jewish People Who Were The Mess,...
DDF Member Shares His Flying Horror Story; My Advice For Travel This Summer
On June 30th and July 1st, passenger numbers exceeded those of the same weekday prior to COVID.
The problem is that airlines and airports have...
Pro Travel Tips: When Airlines Hand You Lemons, Make Lemonade
People are constantly asking on the DansDeals Facebook Group and DansDeals Forums about what they should do when an airline messes up.
If it's for...
1/9/22 News Roundup: We Can Do Better; The Chaim Walder Moment, COVID For All, $1,759 Kosher Airline Meal, Surfside Collapse Reconstruction, Taliban, Cancun Resort...
Disclaimer: This news roundup discusses sensitive topics.
Some stories and deals don’t get their own post, but should get some coverage. Here are some quick takes...
[Israel Expected To Abolish List Of Red Countries, Allow Vaccinated Tourists Again] 4 Weeks After Partially Reopening, Israel Closes The Doors To Non-Citizens Yet...
Update, 1/6: Delta and United announced that they will delay their flights from Tel Aviv to JFK/Newark tonight until after midnight so that Israelis...
9/5/21 News Roundup: Surfside Collapse, Endemic COVID, COVID Origin, BDS, Awesome LEGO App, Jews Playing Ball, Chicken On A Plane, And More!
Some stories and deals don’t get their own post, but should get some coverage. Here are some quick takes on stories that caught my eye. Let’s...
5/16/21 News Roundup: Violence In Israel, Meron Thoughts, Get Away With Murder, Inflation, Chinese Vaccine, Delta Abuse, Nazi Escape, Rental Car Shortage, And More!
Some stories and deals don’t get their own post, but should get some coverage. Here are some quick takes on stories that caught my eye. Let’s...
[Refunds Available On Voluntarily Cancelled Flights] Finally! Air Canada Will Provide Refunds For Passengers Who Didn’t Travel Due To COVID-19!
Update, April 13: Air Canada announced that they will allow refunds for tickets purchased before today for travel on February 1, 2020 or later,...
3/10/21 News Roundup: Vaccines, Yudi Dukes, Mandalorian, 0% Mortgages, Shomer Shabbat Airlines, Frontier Near Miss, Cats On A Plane, Antisemitism, And More!
Some stories and deals don’t get their own post, but should get some coverage. Here are some quick takes on stories that caught my eye. Let’s...
1/3/21 News Roundup: Failing The Vaccine Rollout, UK Variant, Silver Linings, Greenland Flights, COVID At 35K Feet, $16K Apple Bill, Jetpack Flyer, Volcano Eruption,...
Some stories and deals don’t get their own post, but should get some coverage. Here are some quick takes on stories that caught my eye....
