Author Topic: Returned Merchandise - AA Mile Clawback  (Read 3937 times)

Offline mguy

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Returned Merchandise - AA Mile Clawback
« on: August 12, 2011, 11:12:32 AM »
I made a large purchase on my AA Citi card and the miles have already posted to AA. I now need to return the merchandise. Does Citi take back the miles from AA, or does Citi maintain a negative miles balance - preventing new miles from posting to AA from new purchases?

I actually am hoping they take the miles back from AA because I want to cancel the card and not put more spend on it. But I also don't want them charging me for the miles when I close the account.

Thanks for any insight.

Offline supercooler8

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Re: Returned Merchandise - AA Mile Clawback
« Reply #1 on: August 18, 2011, 10:34:29 PM »
Don't know about citi, but in my experience with Chase, if you don't have a balance next month, they don't take back the points or charge you for it.

But citi hates customers, is what I gather from reading DDF for the month or so that I have been following it.

Offline Dan

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Re: Returned Merchandise - AA Mile Clawback
« Reply #2 on: August 18, 2011, 11:04:27 PM »
Don't know about citi, but in my experience with Chase, if you don't have a balance next month, they don't take back the points or charge you for it.

But citi hates customers, is what I gather from reading DDF for the month or so that I have been following it.
Chase CO and UA definitely do clawback miles.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline elizmm

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Re: Returned Merchandise - AA Mile Clawback
« Reply #3 on: August 19, 2011, 11:10:24 AM »
Citi will not take back miles, they will not post any more miles until you reach the amount of the return.

This may be a good time to change the card to a non aa card and keep the miles....
It is all from Hashem and he will continue to give!

Offline Avid Reader

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Re: Returned Merchandise - AA Mile Clawback
« Reply #4 on: August 19, 2011, 11:19:02 AM »
Citi will not take back miles, they will not post any more miles until you reach the amount of the return.


+1

Offline compddd

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Re: Returned Merchandise - AA Mile Clawback
« Reply #5 on: January 16, 2014, 10:18:33 PM »
Citi will not take back miles, they will not post any more miles until you reach the amount of the return.

This may be a good time to change the card to a non aa card and keep the miles....

Is this still true?

Offline raccah

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Re: Returned Merchandise - AA Mile Clawback
« Reply #6 on: January 17, 2014, 01:22:14 AM »
AA Shopping did a clawback last year already FYI

Offline compddd

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Re: Returned Merchandise - AA Mile Clawback
« Reply #7 on: January 17, 2014, 01:33:59 AM »
What if I bought a big item and the statement hit and miles posted before I returned it.

Will they clawback miles these days or do they still not?

Offline Shmulyg

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Re: Returned Merchandise - AA Mile Clawback
« Reply #8 on: January 17, 2014, 05:16:52 AM »
IME, they don't. You just won't get anymore miles until you 'catch up' to where you were.

Offline leeboy

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Re: Returned Merchandise - AA Mile Clawback
« Reply #9 on: January 17, 2014, 09:56:43 AM »
I did a large purchase worth abt 25k miles and I did get the miles clawed back

Offline compddd

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Re: Returned Merchandise - AA Mile Clawback
« Reply #10 on: January 17, 2014, 10:41:39 AM »
What about a 5k purchase, think they will clawback?

Offline 18seagate

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Re: Returned Merchandise - AA Mile Clawback
« Reply #11 on: January 18, 2014, 12:33:53 PM »
I did a 4k purchase and they didn't do a claw back

Offline Shmulyg

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Re: Returned Merchandise - AA Mile Clawback
« Reply #12 on: January 18, 2014, 11:47:25 PM »
Mine was 12k. No clawback.

Offline compddd

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Re: Returned Merchandise - AA Mile Clawback
« Reply #13 on: January 30, 2014, 05:11:05 PM »
IME, they don't. You just won't get anymore miles until you 'catch up' to where you were.

Do they track it by AAdvantage account or by Citi AA card?

Offline avremie

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Re: Returned Merchandise - AA Mile Clawback
« Reply #14 on: January 30, 2014, 05:38:33 PM »
i made a AA refundable ticket then canceled even if i dont spend anymore can they not give me on a new platinum AA?

Offline Shmulyg

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Re: Returned Merchandise - AA Mile Clawback
« Reply #15 on: January 31, 2014, 01:54:25 AM »
Do they track it by AAdvantage account or by Citi AA card?
That.