You must create an online account at americanexpress.com and register your AMEX cards before you can use these services.
AMEX offers an array of powerful online services that no other credit card company comes close to offering. These include:
Credit card disputes: If you’ve ever disputed a charge on a Visa or Mastercard you know how big of a hassle it is. You have to snail mail lots of paperwork over to them and then keep harassing them to find out what the status of the dispute is. I’ve had some disputes with Visa/Mastercard stretch out over a year because of the cumbersome process.
With AMEX filing a credit card dispute is simple, and they are far more likely to rule in your favor that any other credit card. If a company gives you a hard time with a return or rebate then AMEX will almost always step up to the plate and refund your money!
Here’s how to do it without ever having to pick up the phone or file paperwork:
1. Logon to your AMEX account online at americanexpress.com
2. Click on the credit card on which you want to dispute a charge.
3. Click on recent activity.
4. If the item you wish to dispute is listed under recent activity then scroll down to the bottom of the list of transactions and click on “Dispute a Charge/Check Dispute Status.” If the item you wish to dispute is not listed under recent activity then find the statement on which the charge appears by adjusting the time period above the list of transactions.
5. Follow the instructions in order to file a chargeback.
Credit line increases:
1. Logon to your AMEX account online at americanexpress.com
2. On the right-hand side of the page is “Account services,” click on “See all account services”
3. Click on the credit card on which you want to increase the credit limit.
4. Click on “Credit and Balance Transfers”
5. Click on “Increase your line of credit”
6. Enter in your new desired credit limit and your annual income and you will get an instant decision!
Credit line reallocations:
1. Logon to your AMEX account online at americanexpress.com
2. On the right-hand side of the page is “Account services,” click on “See all account services”
3. Click on the credit card on which you want to increase the credit limit.
4. Click on “Credit and Balance Transfers”
5. Click on “Reallocate your line of credit”
You can now swap the credit limits between all of your AMEX cards, including personal and business credit cards! As long as the new total credit line is the same as you existing one the credit line reallocation will be instantaneous!
Update Email settings to be able to receive targeted promotions:
1. Logon to your AMEX account online at americanexpress.com
2. On the right-hand side of the page is “Account services,” click on “Update Email settings”
Find other AMEX services useful? Post a comment and tell us about them!