August 14th, 2012
$50 For Not Being Targeted…
Ever get frustrated for not being targeted for a specific promotion?
I wrote a secure message to American Express about my displeasure for not being targeted for this Delta promotion even though I have a Delta Gold card.
To get to the secure message center just login to your account, click on “Contact us” and click on “E-mail us a secure message.”
Within a few hours I got a message back that they would give me a $50 statement credit to keep me smiling.
Smiling indeed.
#LoveAmex
This shouldn’t need to be said, but YMMV (your mileage may vary!)









1
August 14th, 2012 at 1:40 am
Which dept did you SM?
2
August 14th, 2012 at 2:05 am
@Anonymous:
Far cry from how united responded to my email notifying them that I was disappointed because I was not targeted for one of their promotions a couple months ago. The basically said go jump in the lake.
3
August 14th, 2012 at 4:04 am
I just bought 5 tickets last week from JFK on delta with delta Amex just saw this deal tonight. . I called delta who passed the problem to Amex. Amex said it would be a few weeks before hearing from the promotions department. I tried to register but the reg didn’t go thru bec it said you need an invitation to this promotion. I sure hope I can get $250 back . But not likely.
4
August 14th, 2012 at 7:05 am
How can I find out if I was targeted or not?
5
August 14th, 2012 at 9:31 am
think this would work in regards to the 25/30k starwoods as well ?
6
August 14th, 2012 at 9:52 am
Please help us, please provide us with the letter you sent
7
August 14th, 2012 at 10:15 am
@Mordy788:
Then again Chase matches better offers all the time and Amex has shut down all that fun.
8
August 14th, 2012 at 11:03 am
DEAD!!!
Why do you post these deals that don’t work? I already spent $50 on something because I thought that Delta will send me the money, and now they tell me that they won’t honor it. It’s not the first time you get our hopes up like this! Where is your rachmonus???
P.S. What does YMMV mean??
9
August 14th, 2012 at 11:31 am
@No-Brainer
What is wrong with you?! Are you blind?! Dan just helped thousands of people to go to Israel. Some for their very first time. Get off this website if your not happy! Where is your Hakaros Hatov? Gosh!
10
August 14th, 2012 at 11:39 am
@No-Brainer: He did not post any deal. Everyone is laughing at you! Maybe leard how to read and then ask if you still have a comment. Or like you said it’s not the first time he did it so why you still following this website?
11
August 14th, 2012 at 11:51 am
did u spend $150 on delta to get the $50 or was it just to keep u happy?
bec i actually got the offer but will not be flying by the promotion date, so ur better off not even getting the offer.
u think they will only offer it to gold card members?
12
August 14th, 2012 at 1:12 pm
@No-Brainer: possibly the most appropriately named commenter here. כשמו כן הוא.
13
August 14th, 2012 at 1:51 pm
@No-Brainer: All i can say is “wow” you have some chutzpa
14
August 14th, 2012 at 2:43 pm
@Eli: he doesnt only have chutzpa, he doesnt have much of a brain either. how can something that’s not a deal be dead? I hope he was joking.
15
August 14th, 2012 at 3:10 pm
Thank you so much!!
16
August 14th, 2012 at 3:17 pm
Do you think they would extend this offer to SPG 30,000 point promos? I guess no harm in trying, hey?
17
August 14th, 2012 at 3:18 pm
I can’t believe that so many of you take time to post nasty comments OR respond to them on this site.
Just read the deals, take advantage of them if you can and/or want to, and ask for clarification if you need it.
Enough of this childishness already…
18
August 14th, 2012 at 3:35 pm
Just got two messages from AE to my account and my husband’s account stating they will be giving us each a $50.00 credit. Thanks, Dan.
19
August 14th, 2012 at 4:01 pm
Nothing yet…
Sent two SM’s but never heard back
Oh Well..
20
August 14th, 2012 at 4:45 pm
I sent to SM’s, and was told that it is only for certain people etc etc, they didn’t offer nothing like that, which dept should i sm?
21
August 14th, 2012 at 8:48 pm
@Anono MIss: My daughter and I just completed two RTs to LaGuardia and I just sent a secure email to Amex with my flight confirmation # asking for a $100 credit or two $50 gift cards retroactively base on this promotion, which I also did not receive an invitation to.
22
August 14th, 2012 at 8:56 pm
BTW, Thanks for the heads up Dans Deals!
23
August 14th, 2012 at 9:08 pm
@Linda- the ticket was one way for over the required $150. Did it have to be R/T. Did you get a response to your email that you would get the gift cards?
24
August 14th, 2012 at 9:17 pm
FYI Its called a troll and the comments are made to trigger responses like are seen here. Thought it is funny when I see it done here on DD and it works. But if you don’t like it then don’t feed the trolls…
25
August 14th, 2012 at 9:41 pm
@Judah: +1
Another term for it is “flamebait”. The author wants to start a flame war…
26
August 15th, 2012 at 8:34 am
I contacted amex delta and got a response saying sorry, not all people all of the time
27
August 15th, 2012 at 11:15 am
OMG WAS THAT FUNNY! HAHAHA NO-BRAINER WAS CLEARLY JOKING! And yet i ask myself, how is it that so many of you missed that he was joking?
(btw, one clear indicator he was kidding was the fact that he intentionally used phrases quoted by dan in a recent post discussing pricing mistakes where he spoke about people posting these negative comments. that does not “happen” by accident. my god, he even asked what ymmv means. you think someone who knows those phrases could not know what ymmv means? learn some critical reasoning skills, the deduction is extremely basic)
in any case, i can only surmise THAT ALL OF YOU WERE SECRETLY COVETING THIS 50 BUX DEAL! AS IF YOU SHOULD??? WHY! so naturally when a guy comes along and upsets your irrational waters, tips the balance towards reality a little, you freaked.
wow. you are not entitled to the free 50 dollars. holy hell. if someone makes a lame joke about it, too bad. that doesn’t affect your not deserving it or not getting it.
@no-brainer: your clearly joking comment amused me and brightened my morning.
thanks!
28
August 15th, 2012 at 4:34 pm
I was able to get the $50 credit thanks dan
29
August 15th, 2012 at 8:58 pm
Thank you for writing in.
While I regret your disappointment with us, I hope you will understand that all our promotions are time bound, solicited and unique.
Therefore, we are unable to make each individual offer available to all our Cardmembers.
While this particular offer is not available to you, we are always creating new offers to help our existing Cardmembers earn more bonus. When an offer becomes available to you, we will send you a letter or email explaining the opportunity and how you can take advantage of it.
We appreciate your understanding and look forward to assisting you in the future.
Sincerely,
Sandeep Kumar Mitra
Email Servicing Team
American Express Interactive Services
30
August 15th, 2012 at 9:18 pm
David I received the exact same message
31
August 15th, 2012 at 9:21 pm
+!, got the same message three times
32
August 16th, 2012 at 3:43 pm
me too, same schm*** also signed. Ok Ok he was only doing his job.