Winner, Winner, Chicken Dinner…

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Related DEAD deal: Starwood NYC Best Rate Guarantee Free Night Promotion Ending Tonight!

After getting rejected for a free night at the Starwood category 7 Chatwal, I got this approval email for the category 6 Westin Times Square šŸ˜€

(Mind you I am still kicking myself for not looking harder and getting a “Fantastic suite” at the W NY for free like this DDF member did!)

The claim was for:
Hotel Name: Westin New York Times Square
Starwood Brand Web Site Room Rate : 436.05
Company room provider : Hotels.com
Competing rate : 399
Comments : NYC Free night promo

And Starwood’s reply:

“Thank you for your Best Rate Guarantee claim form and I am happy to assist you.

I have reviewed your claim and I am happy to inform you that your claim is approved, pending further response.

In order to finalize your claim at the Best Rate, please do the following within 24 hours:

1. Please make your reservation online via a Starwood website for the dates submitted in your claim.
2. Return this email with your online confirmation number.

Arrival Date: xxx
Departure Date: xxx
Room Type: Traditional
Actual confirmed rate: Free
Pending claim file number: xxx

When your confirmation number is received, your reservation will be modified to reflect the new, lower rate and the same room type offered by the competing provider.

You will receive an email confirmation that will include a file claim number when all has been finalized.

I look forward to your reply. ”

And after making a reservation I got the confirmation number for the free night.

Thanks Starwood!

Post a comment if you got a free night as well!

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44 Comments On "Winner, Winner, Chicken Dinner…"

All opinions expressed below are user generated and the opinions arenā€™t provided, reviewed or endorsed by any advertiser or DansDeals.

ND

Congratulations!!

Dave

Do you get points for the stay?

Yitz

You deserve it Dan!

Dave

Why did they reject you at the chatwal?

Dan

@Dave:
You can’t earn points when you don’t spend anything!
You do get elite stay credit though.

@Dave:
The Chatwal lowered their spg.com price after I filed the claim.

e

I wanna go on vacation not too far from the NYC area (up to 3 hrs.)using my starwood points. Any suggestions? (I cant go to the cove haven or pocono palace because I have a baby) Do You now which hotel is special nice? Thanks

Dave

So they can now lower the price and reject the claim?

Rick

My gf and I got a room at Westin Times Square and the W New York.

shooz

Dan n rick how long did it take from when you submitted till you got ur response?

Anonymous

Just got a free night at The Chatwal NYC šŸ˜€

Dhalpern1

To anonymous. Congrats on your Chatwal, out of curiosity- what night of the week did you win? Thanks.

Aussie

Got a suite @ St Regis šŸ™‚

$1250 for Free.

Thanks SPG!

jason

i got a atrium club room at the westin. dont forget you have to pay taxes on the room. a $1250 will still come out to almost $200 still an unbelievable deal tho.

milhouse

eagerly awaiting a response. i need my free night! why must they wait on me (the deal i found is still better at Kayak, but i’m scared it won’t last)…

e

I dont want a hotel in Manhattan, Ii want something more quiet.

ed

got one!!!!!!!

yitz

Dan,
I did it for the westin at times sqaure, and i got the email to respond within 24 hours with a reservation number… but how do i know they wont charge me for my stay at the Kayak rate? it doesnt say anything about a free night?

milhouse

they just changed the price now. this is ridiculous! i have pdfs from today of the price still being lower.

Aryeh

Got the W Downtown! thank you thank you thank you!

jayny

Dan,
If I didn’t get a response back from spg, should I be nervous?

milhouse

@Aryeh, congrats, when did you get confirm?

Levi

@jayny: Nah… I’m still waiting, most guys didn’t get theirs yet. Considering the amount of ppl that did this, their gonna be working overtime..

Aryeh

@milhouse @milhouse: At About 4PM EST. Signed up at 10PM EST last night

milhouse

@Aryeh: thx, still hoping i get a response soon, signed up at about 11. hope you enjoy!

TZvee

so happy for those who got it! kol hakavod! mazol tov on the find! šŸ™‚ thanks dan for all you help!!

Josh

Did the rate need to be online? I got a quote from a travel agent/luxury hotels website. They are telling me it needs to be online now. Where does it say that in the terms?

ABC

They never rsponded to my email?

milhouse

why is it taking so long. AHHH!! As an aside, thanks so much Dan for giving us a chance on this.

Dan

@jason:
You do not owe any taxes actually.

milhouse

WOOHOO! Just got my free night, in a room that would cost over $600! THANKS DAN, YOU ARE THE MAN!

Jose

I got the same email as you did Dan and i booked the hotel ($495 after tax) and sent them the confirmation number. They said i had 24 hours to respond. Will i hear from them soon or should i call to make sure they’re processing it?

also is this legit or too good to be true: https://tippr.com/offer/promotion-for-next-stage-travel99-for-airfare-2-night-staylas/

Levi

@Jose: Seems legit… there are taxes of up to $150 pp, $300 total. Making it $399 and subject to availability. It’s valid for 12 months. Now that sounds more like it! They also don’t guarantee all dates, especially peek season. They basically have deal with hotel and airlines to fill empty spots.
I think it’s still a great deal!
Btw, they have an “A-” bbb score, which is very good (http://www.bbb.org/southern-nevada/business-reviews/online-travel-agency/next-stage-in-las-vegas-nv-90013873).
Dan: I think you should post this and just clarify the fine print!

jason

@Dan: so when i check out of the hotel they will not charge me taxes?

Dan

@Levi:
Nah, doesn’t smell right to me.

@jason:
Correct.

Levi

To anybody who thinks they were wrongly denied a free night:
Call 866-500-0368 and speak to Magaly Johnson, she’s the supervisor of the best rate dept. and very nice and professional.
Got her to approve my claim after I got an email saying they couldn’t find my price anymore (emailed her the link and simply told her to SCROLL DOWN!).

jason

@Dan: my reservation is for this coming monday night i sent emailed them back my confirmation number however i have not received anything back from them and when i call the seem to have no idea about this. what do i do??

milhouse

Dan, do u have a link to the actual terms and conditions of this deal (i actually searched around and reviewed comments before bothering you, unlike some)?
they say it is only one offer per household, so even though me and the wife have 2 separate spg accounts, we could only get one of our free nights. do you think the deal was really one per household or one per customer?

Nate

Dan-
I got approved for the Aloft (and the W but since I sent my Aloft claim first I got the Aloft- oh well but it’s still cat 5) I wanted to know- when booking my room on spg, the flex rate is 10 dollars more than the regular rate that I originally sent the claim for.. should I do the flex rate and risk them noticing that the rate I sent the claim for was 10 dollars less or do the regular rate and risk them not honoring the free night.. Thanks!

Jayny

Dan,
I got the westin, but for the superior room, and now there are no more superior rooms available only deluxe, what should I reserve (and that’s more expesive) ?

Rick

Free night in the chatwel – and they even switch the night for me;-)

abe

@Rick: Who did you ask to change the night, the hotel or Spg?

Lisa

thanks dan! going to the westin times square tomorrow night for free! on my email confirmation from the hotel they wrote that the room rate is subject to over 14% tax. will i have to pay that?

Levi

Had an awsome time at the chatwel=) Thanks dan

milhouse

Thanks, nice night at the W Downtown, but they didn’t give me credit for the one night stay (since it was complimentary as opposed to a SPG point stay), and they didn’t give me an SPG Gold amenity. it was free so i wasn’t in the mood of fighting.

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