Signed Up For The Continental OnePass Plus Card For 30,000 Miles And $50 Cash Back? Here’s How To Get Another 25,000 Miles!!!

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Read all about the OnePass Plus card and the dozens of benefits and ultra-premium protections (free checked luggage, free primary rental car CDW, baggage and trip delay coverage, roadside assistance, price, purchase, and return protection, and much more.) that come with it in this post.

If you recently applied for the Continental OnePass Plus card within the past 60 days to get 30,000 miles and $50 you can get another 25,000 miles!!
That card gave 25,000 miles and $50 cash for signing up and making your first purchase and 5,000 more miles for adding a 2nd cardholder.

Numerous posters on the DansDeals Forums have reported that they have been able to get an extra 25,000 miles added to their accounts by following this method.

Here’s how to do it!

Step 1: Go to chase.com and login to your online account.

Step 2: After logging in look on the left side of the page and locate the “contact us” link and click it.

Step 3: Click on the link “To contact us by e-mail, send us a message.”

Step 4: Click on “Compose Message.”

Step 5: Next to the “Credit Card” tab select “Rewards Inquiry” and click “Go”

Step 6: Select the account number of your Continental OnePass Plus card.

Step 7:
Select “Other Rewards Program Inquiry.”

Step 8: Write something to the following effect in a message:
“I recently applied for the Continental OnePass Plus card and received 25,000 miles for making my first purchase. However I just received an offer to signup for the same card and receive 50,000 miles here: http://www.continental.com/web/en-US/content/products/chase/continental.aspx?&offer=OPP50
As a loyal Chase customer who just applied for this card I would appreciate if you would credit the additional 25,000 miles from this offer.”

Step 9: You should get an email when Chase posts a response. Just login to your account again and click on “You have a new message” in the left-hand side of your account center to read the message.

Step 10: Post a comment here letting us know what Chase said!

The 50,000 mile offer doesn’t come with the 5,000 mile offer for adding an additional cardholder or the $50 bonus, so you’ll actually get a total of 55,000 miles and $50 by applying for the 30,000 mile offer and then using this method to write to Chase!

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182 Comments On "Signed Up For The Continental OnePass Plus Card For 30,000 Miles And $50 Cash Back? Here’s How To Get Another 25,000 Miles!!!"

All opinions expressed below are user generated and the opinions arenā€™t provided, reviewed or endorsed by any advertiser or DansDeals.

Mendy

If I applied for it like 6 months ago, do you think it will work?

Also are you able to apply again and get second bonus?

Dan

@Mendy:
I’ve seen 60 days and 90 days being reported.
Within 60 it seems to be a sure thing. Besides for that people will just have to try it out and let us know what they say and when you applied!

Meir

I applied for the card about 60 days ago, and just sent the email. I will let you know if it worked.
Thanks!

Yitzi

hey dan Can I Still Apply For The 30000 Points Card. I Wanna Do This Thing But I Dont Have The 30000 Card So I Wanna Get It First.

Dan

@Yitzi:
Sure!

Yitzi

Is It Possible That U Can Post A Link To That Card Application . Thanx

Dan
ben

I once tried doing it with a citi card that I had, and they told me that the new promotion can not apply for the card I already had.

Dan

@ben:
Citi and AMEX typically don’t match promotions, but Chase does.

50k

When does the 50k offer expire? (To sign up for the new offer)

macher

dan how can i get underage fees waved when renting a car?

jayfk

Worked for me! Thanks Dan.

Dan

@50k:
It’s unknown.

@macher:
With a corporate account.

@jayfk:
Congrats!
When did you apply for the 30K offer?
Did they promise the full 25K bonus miles on top of those?

Anonymous

I got the additional 25K for my wife šŸ™‚

jayfk

My wife and I got our cards early November, each with the 30K offer. We were confirmed for the additional 25K just now, within 20 minutes of following your instructions.

Dan

@Anonymous:
@jayfk:
Congrats guys, can’t beat 55,000 Continental miles and $50 cash with a waived annual fee plus all the great benefits of that card!
And we have a report of early November, which would indicate that 90 days is OK as well!

abe1

i sent chase an email a few min. ago & got a response in 5 min. that they are adding 25k points to my account

Dear..
Thank you for your response. I am happy to advise that the
account you retain is qualified for the full 50,000 bonus
mile enrollment since the account was established in the
last 60 days.

Please be advised that I have added the additional 25,000
enrollment bonus miles that you will see on the next
billing statement.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Have a great day!

Margaret Love
E-mail Customer Service Representative

Thanks DAN !!!!

wogi

Dan you da man!!!

The enrollment incentive offered to this account included
a total of 30,000 bonus miles, which you have not yet
received as indicated in your message. However, you will
be receiving 25,000 bonus miles for making a first
purchase and an additional 5,000 bonus miles for adding an
authorized user. I am pleased to confirm that I have
added an additional 20,000 bonus miles, which will give
you a total of 50,000 bonus miles. You will see that
adjustment on the next billing statement.

Will Coane

Yea!! Dan just got me another free roundtrip flight!!

Dear William,

Thank you for your response. I am happy to advise that the
account you retain is qualified for the full 50,000 bonus
mile enrollment since the account was established in the
last 60 days.

Please be advised that I have added the additional 25,000
enrollment bonus miles that you will see on the next
billing statement.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Have a great day!

Margaret Love
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

juda

i applied for the 30k card back in early december. i was wondering if i could also apply for this 50k offer. it says that this is only for new customers?? is there a chance that it would work??

SB

I just got an additional 20K for my card I opened in September, more than 90 days ago. šŸ™‚

BostonGuy

Dear …,

I am pleased to confirm that a total of 50,000 bonus miles
have been added to this account and you will see that
adjustment on the next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

THANKS DAN!!!

E T

here is the reply email i just got from chase:

The enrollment incentive offered to this account included
a total of 30,000 bonus miles, which you have received. On
the January billing statement you received 25,000 bonus
miles for making a first purchase and on the next billing
statement you will receive an additional 5,000 bonus
miles. In order to match the 50,000 bonus miles offer you
are requesting, I have added an additional 20,000 bonus
miles. You will see that adjustment on the next billing
statement.

schneur

Thanks dan
If I cancel the card at the end of the year will a lose the points? Or is the points program not connected to the card?

gonna fly alot

Here’s my confirmation. Thank you Dan I’m going to take care of my wifes card.

I am pleased to confirm that a total of 50,000 bonus miles
have now been added to this account and will appear on the
next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Jonathan Kane
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

Leo

Just got his message, thanks Dan

Thank you for the opportunity to assist you today.

I added 25,000 miles to the account today to match the
50,000 miles offer recently received. The additional
miles will be on the February 2011 billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Shirley Mockler
E-mail Customer Service Representative

1-800-436-7927

Dan

Enjoy all those free flights guys!

Leo

@E T:

I think some people are wording it wrong. You don’t need to mention the 30K offer, just mention that the 25K for opening the card.

Leo

Is there a chance they won’t honor it once they realize how many people are requesting this?

aarony

took five minutes! Thanks Dan

I am pleased to confirm that a total of 50,000 bonus miles
have now been added to this account, which will appear on
the next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Jonathan Kane
E-mail Customer Service Representative

1-800-436-7927

miles

thanks
I am pleased to confirm that I have honored your request
to receive an additional 30,000 bonus miles. I have added
the additional miles to this account and you will see that
adjustment on the next billing statement.

sam

They only added another 20k for me, on top of the 30k, would I be able to get another 5k?

Dan

@Leo:
I think it should be OK as it’s legitimate to ask to match another offer.

@miles:
Wow, how did you get an additional 30,000?

isaac

hey dan i wanna thank you for getting me these miles
Dear Isaac,

Thank you for your response. I am happy to advise that the
account you retain is qualified for the full 50,000 bonus
mile enrollment since the account was established in the
last 90 days.

Please be advised that I have added the additional 25,000
enrollment bonus miles that you will see on the next
billing statement.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Have a great day!

YOSSI

Dan , they just gave me another 20,000 miles ! YOU ROCK BRO !!!!!!!!!!!!!!!!!

miles

b.c they only gave me 20k the first time

Azw

Worked for me thanx dan u the king

Sholom

It worked

Dear Sholom,

Thank you for your response. I am happy to advise that the
account you retain is qualified for the full 50,000 bonus
mile enrollment once the account receives the original
25,000 bonus miles. Please resubmit your request once you
see the original 25,000 enrollment miles are posted and we
will gladly add the final 25,000 miles.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Have a great day!

miles

it goes all the way back to sep
9/6/2010 Chase Credit Card Enrollment Bonus 20,000

Sholom

do you know how i can get my onepass account number, its not on the card or on any stateoment…?

JOE

Thanks Dan!!! just got this:

Thank you for your response. I am happy to advise that the
account you retain is qualified for the full 50,000 bonus
mile enrollment since the account was established in the
last 60 days.

Please be advised that I have added the additional 25,000
enrollment bonus miles that you will see on the next
billing statement.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Margaret Love
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

yb

The enrollment incentive offered to this account included
a total of 30,000 bonus miles, which you have received. On
the January billing statement you received 25,000 bonus
miles for making a first purchase and an additional 5,000
bonus miles for added an authorized user. In order to
match the 50,000 bonus miles offer you are requesting, I
have added an additional 20,000 bonus miles. You will see
that adjustment on the next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

thanks dan

gonna fly alot

I received the additional 20000 for my wifes account GREAT
thanks Dan. With all these miles I might need some tips on Hong Kong.

The enrollment incentive offered to this account included
a total of 30,000 bonus miles. You will receive 25,000
bonus miles for making a first purchase and an additional
5,000 bonus miles for adding an authorized user. In order
to match the 50,000 bonus miles offer you are requesting,
I have added an additional 20,000 bonus miles. You will
see that adjustment on the next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Jonathan Kane
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

Wake up people

I hope you all actually got an offer for the 50,000 mile card. But it doesn’t seem like most of you did.
Does no one care that what is being done is completely assur? Lying to them to get you something extra? you guys are erally getting pathetic. Just becuase it works and you can get away with it, doesn’t mean it’s ok.

nooch

Dan u r awesome, we love you
i did it it worked

ym

I got this card right around 90 days ago (first transaction was on Oct 28). Thanks!

The enrollment incentive offered to this account included
a total of 30,000 bonus miles, which you have received. On
the November 2010 billing statement you received 25,000
bonus miles for making a first purchase and an additional
5,000 bonus miles for adding an authorized user.

In order to match the 50,000 bonus miles offer you
received, I am pleased to confirm that I have honored your
request and issued an additional 20,000 bonus miles. I
have added the additional miles to this account and you
will see that adjustment on the next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Jonathan Kane
E-mail Customer Service Representative

sam

@wake-up
I did not claim I got any email or offer and they credited me, obviously they have decided to match it.I’m just waiting to hear from dan if I can get another 5k on top on the 20k i already got!

how

@Wake up people: Why is it lying you didn’t say that you got the offer from them the offer is generic and anyone can get it by clicking on the link. as you can see from the response by chase they are confirming that you are receiving the bonus miles because you are eligible to have applied for the 50k offer!!!

Wake up people

Thanks for clarifying. I missed that, I didn’t realize the offer was there for anyone to use. I guess I’m just overly sensitive from other things on the site that I’ve seen that were questionable.

Dan

@Wake up people:
Or perhaps other things on the site that you “missed”?

bochur in bmg

I just got approved for the credit card. am i still eligible fr this? whn can i email them, after i activate the card? after i get the first 25k/30k?

Dan

@bochur in bmg:
You can email them as soon as the card automatically shows up in your Chase profile online (usually very soon after being approved)

mords

I sent them this,”Hi my name is … my onepass number is … pin# …. I just received a onepass plus credit card with account ending …. a little over a month ago. However when i enrolled the promotion was that i would receive 30000 points. I see now that the current offer is 50000 points. http://www.continental.com/web/en-US/content/products/chase/continental.aspx?&offer=OPP50

Can i be compensated for the 20000 points that i would’ve received had i signed up for the current offer?”

They replied to me and they wrote that they will deposit 25K points. And the best part is that all i asked to be compensated was 20k!! Plus lets not forget about the $50 statement credit i received!

how

@bochur in bmg: I noticed that the some people posted that they were told to again send a message when the original 25000 miles post so I would think that it is safer to apply for the 50000 mile CC offer then ask for the 30k and then keep hoping that chase keeps on giving out free miles for a while. As you can see from this post they are not total trigger happy

Sholom Says:

January 27th, 2011 at 12:54 pm

It worked

Dear Sholom,

Thank you for your response. I am happy to advise that the
account you retain is qualified for the full 50,000 bonus
mile enrollment once the account receives the original
25,000 bonus miles. Please resubmit your request once you
see the original 25,000 enrollment miles are posted and we
will gladly add the final 25,000 miles.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Have a great day!

Meir

WORKED!!
AWESOME, THANKS DAN!!

David

@how:

Why would they give another 30k to someone who already got 50k???

Dan

@David:
They wouldn’t.
You can apply for the 30K+$50 and then get bumped up to either 50K or 55K with the $50 based on comments here.
But they wouldn’t give anything else if you apply for the 50K.

Marks

I got 30K for signing up over 100 days ago, and now I got another 25k!

Thank you for your recent inquiry regarding the
Continental credit card account.

I have issued an additional 25,000 enrollment bonus miles
and the adjustment will reflect on the next billing
statement.

It was my pleasure to assist you today and appreciate your
continued use of the Continental account. If you have any
questions, reply using the Secure Message Center.

Thank you,

bochur in bmg

thnks dan i dont have a chase online profile and to enroll they r requesting my account # or debit card # is there any other way to enroll?

how

@Dan: your assuming that they will continue matching this offer forever

Dan

@Marks:
Maybe there is no time limit.
55K plus $50 for applying over 100 days ago is awesome!

@how:
Chase has traditionally matched offers.
I see no reason why they would stop now.

how

lets hope

how

No u need ur card number

Shayt

Worked for me šŸ™‚

So it seems that if you got the 25,000 on your first purchase plus the extra 5,000 for adding another user you can still get the additional 25,000 by just asking for it. Leaves me with a total of 55,000 miles for this offer. Make sure to ask specifically for another 25,000, otherwise they will only give you another 20,000 to bring your total to 50,000.

Thank you for your response. I am happy to advise that the
account you retain is qualified for the full 50,000 bonus
mile enrollment since the account was established in the
last 60 days.

Please be advised that I have added the additional 25,000
enrollment bonus miles that you will see on the next
billing statement.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Have a great day!

Margaret Love
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

Shayt

Worked for my wife too and she signed up for this credit card almost a year ago. She got another 25K.

nd

Thanx dan it worked!!
Do you know how long it will take for the free miles to post to my account?

Wake up people

worked for me too. Thanks

Dan

@Shayt:
Wow, a year!

@Wake up people:
Hmm…good to know you’re still lurking around at any rate. The forum is much less controversial without you šŸ™‚

arye

has anyone that had the card once before and got it again recently been successful in getting them to adjust the bonus to 50k? they sent me a letter stating since i had the card in 2009, the card i got a few months ago isn’t eligible for a bonus, only first time card members (even though they already posted the 30k from this acount for the bonus).

Beth L

Thank you for the opportunity to assist you today.

I added the additional 25,000 miles to the credit card
account today to match the 50,000 miles offer received.
The miles will be on the February 2011 billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Shirley Mockler
E-mail Customer Service Representative

1-800-436-7927

Original Message Follows:
————————

I recently applied for the Continental OnePass Plus card
and received 25,000 miles for making my first purchase.
However I just received an offer to signup for the same
card and receive 50,000 miles here:
http://www.continental.com/web/en
US/content/products/chase/continental.aspx?&offerequalsOPP
50
As a loyal Chase customer who just applied for this card I
would appreciate if you would credit the additional 25,000
miles from this offer

Shayt

@sam
So if I cancel my current card after they deposit the miles, I can get a new card using the 50K mile offer as long as I open a new Continental OnePass account?

Does anyone know if Continental merges OnePass accounts?

manny

Since the OnePass number has now been
updated, I have added the full 50,000 miles to this
account and you will see that adjustment on the next
billing statement.

Steve

I got the email response.. thanks dan!

Mayer

Dan,

Thank you for the idea. I received an email offer for the 50k miles 2 days ago, and I was upset that I wouldn’t be eligible. It did not occur to me to ask for them to match it. I sent the email, and they said they would credit me the 25k miles!!

FYI to everyone. I first tried calling the number on the back of the credit card, and the representative said that they would not give me the extra points. I sent an email, and they said they will credit my account. I also sent them a very gracious email reply thanking them for their outstanding customer service. Lets show them that we appreciate great customer service.

BEM684

here’s the response I got:

“The enrollment incentive offered to this account included
a total of 30,000 bonus miles. You will receive ,25,000
bonus miles for making a first purchase and an additional
5,000 bonus miles for adding an authorized user. In order
to match the 50,000 bonus miles offer you are requesting,
I have added an additional 20,000 bonus miles. You will
see that adjustment on the next billing statement.”

So it looks like I will only get 50k even with an authorized user. Still nice though!

kishke

Didn’t get it. I opened mine September I think.

herring and onions

FYI DAN!! THE AMEX 50K PROMOTION IS DEAD

shmuel

thanks dan i got the full 50k miles! same repy from chase as the rest of the dans deals chassidim!

Dan

@Shayt:
Or you can sign up for 30k+$50 and then email for another 25k.

@kishke:
Wow, looks like you’re the only person who didn’t get it!
I would try again.

@herring and onions:
Which AMEX 50k promo is dead?

Shhh

I Got my Sapphire card in June…and just got confirmation that they are giving me the additional 25K.

Thanks Dan!!

Dan

@Shhh:
Huh? They gave you extra points for a Sapphire card?
Why?

Shhh

Sorry about that…my mistake. Got my Continental card in Sept. and they gave me the extra 25K.

Simon

Declined bc I had opened another card earlier in the year šŸ™
Any one had better luck under similar circumstances?
————
Dear Simon,

Thank you for your inquiry. Please be advised that I have
contacted Continental on your behalf and they have
confirmed that you received a total of 55,000 enrollment
miles between two Chase Continental OnePass Plus accounts
you applied for and received in 2010.

On 4/21/2010 you were issued 25,000 enrollment miles for
the credit card account in your name ending in 3932 that
carried OP number xxxx and then you received 30,000
enrollment miles on November 21, 2010 for your credit card
ending in 8164 that had OnePass number zzzz. Since
these two OnePass accounts and all miles were consolidated
into the one xxxx number, our records indicate that
you have received the maximum allowable enrollment miles
per member.

Had you included the correct OnePass number when you
applied for the newer credit card account ending in 0000,
you would not have received any enrollment miles for that
account because our record would have showed you already
received an enrollment in April 2010. This is because each
OnePass member is only entitled to one enrollment.

Based on the information above, I am unable to add any
more enrollment bonus miles to either account as you have
received the maximum number of enrollment miles allowed.

If you have any further questions, please reply using the
Secure Message Center.

Thank you and have a great day!

Margaret Love
E-mail Customer Service Representative

suraleh

@Simon:
Ok, so the maximum is 55,000 enrollment miles PER YEAR? or per LIFETIME?

Macher

DAN I TRIED MAKING A CORP ACCT WITH ENTERPRISE, IT APPARANLY DOESNT WAIVE THE UNDER 25 FEES. CAN U PLEASE ADVISE ME WHAT TO DO ?? THANKS

kim

its over six hours and i still have not received a response. getting anxious!

abc

this is what i gon now.

Dear

I have forwarded your message to the appropriate
department for review and you should receive a response
within one business day.

If you require immediate assistance, please contact the
number listed below and either myself, or one of my
colleagues will be able to assist you. For your
convenience, we are available to assist you 24 hours a
day.

Thank you,

Brian Ott
Email Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

sara

@ macher
chabads corporate waives the underage fee in most locations as long as you are over 21.. code is 41M0174 and name of organization is CHABAD so three letters are CHA good luck!

Chaim

Dan,
I was approved and received the card a few days ago, however I received a letter for my wife that they have declined her because of a duplicate application. I happened to have submitted both applications minutes apart. Any clue as to what might have happened here? do you suggest I submit a new application for the 50K?

MILES

did anyone got 60 second decision from chase i applied now but no decision i applied for my friends a lot of times at chase and never got decision on spot

Macher

@sara: But using this corp acct doesnt make any sense, it waives the fees but your paying 35 dollars a day instead of the normal price of 11 a day.SO basically you end paying the fee using this corp. Does anyone know of any other corps besides chabad, bmg ?

danfan

I did the 25k offer in Nov, when I heard about the 50k offer I called to ask if I can be upgraded to it. The rep responded, “when you buy a laptop and a new model comes out the next day, do they just give you the new model? Sorry, cant do it”. Going to try this email method now

moish

I sent the request in and they told me they will give me the additional 25000 when my next bill posts

herring and onions

THE AMEX PLATINUM 50K SIGNUP BONUS

Ben

Got em!!! thanks

g

it worked

kivabb

5 months later got 25K for me and 25K for the wife. Thanks Dan!

Steve

Thanks Dan, I received an email that I will receive the extra 25k miles. What do you think of the Presidential plus card? I got it 2 months ago, and I will be Continental platinum in a few weeks. Just waiting for the bill to cut, and the miles to post.

Dan

@herring and onions:
The AMEX Platinum 50K offer still seems to work fine for me.
Remember to clear your browser’s cache and cookies or to use a different browser if you don’t see the offer.

Moshe

Dan I didnt do either app yet which should i go for? 50k or 30+$50 with a chance of not getting the add. 20?

Dan

@Moshe:
Half the folks in this thread got 30K+25K+$50 from the 30K app and then emailing.
So you will get $50 and you can also get another 5K miles through the 30K app and then emailing once approved.

Yoel

It worekd for me! thank you.

david

I send then thed email last night for 2 CC and as of now I didn’t recived a email

herring

The amex platinum will let you go through the process but once you hit submit it says no longer available…I called amex and they said it is dead…think I should keep fighting for it?

Moshe

@Dan: Can i email them “once approved”? or should i be waiting to receive the card first…?

Dan

@Moshe:
You can email them as soon as you see the card in your chase.com profile.

Dan

@herring:
It has always had issues with some browsers.
It’s “dead” over the phone because it’s an online deal only.

Which browser did you use? I would suggest trying again with a different one.

Leiby

I emailed Chase last night. I received a message confirming receipt of my email and promising a reply within 4 hours, but as of this morning, still no response. I emailed again this morning, but still haven’t gotten a reply. Any suggestions?

Kim

They responded this morning positively. Thanx dan

Mordy

Thanks for everything Dan!!!

Dear Marc,
25,000 miles have been added and will be reflected on your
next billing statement.
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Gary Pestka
E-mail Customer Service Representative

EZ

@Leiby – Same for me. My guess is that their e mail center has been bombarded with similar requests and it’s delaying their response.

herring

Dan..you were right…I cleared it out and it told me they would email me with confirmation…
Can I sign up an llc (with an EIN) for this signup bonus also?

herring

Dan..I went back to check the original posting and saw that this is personal only….my apologies

sim

Worked for me, Dan i really appreciate it

rachel

send them last night and again this morning for 2 cards and still no reply

chana

25,000 miles have been added and will be reflected on your
next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Gary Pestka
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

I Love you Dan

Dear …..,

25,000 miles have been added and will be reflected on your
next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Gary Pestka
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

Dan

Great job guys!
That’s 30K miles+ 5K miles + $50!
That’s the way to do it!

shragy

is there a similar United Air situation? 30k + 25k? thanks for helping me and my wife build miles/points toward an E.Y. vacation!

Brandi

Thank you Dan. My husband got his card in December and we got the 30K miles in Jan. And now he has been approved for another 25K miles.

PDX Dan fan

Interesting story- my wife and i each got the cards back in the summer of 2010. Sent separate emails to Chase. My wife got the standard yes we will give you the 25k miles. However I was denied! So i called the call center and after a long conversation the cust. service rep said he would ask marketing to give me the additional 25k. So we will see what happens. Just wanted to add our experience- one success one fail and then with the additional call hopefully the fail as turned into a success!

miles

Hey dan do u know the link for the aa offer giving 75000 points?

jake

Myself and 3 other family members got the 25k points added! Woohoo! And…. 3 of us opened the cards in june……

G F

Dear xxxxxxx,

25,000 miles have been added and will be reflected on your
next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

accomplished, thanks.

?

i just got this message HURRAY
Dear xxxxxxx,

I am happy to advise that the account you retain is
qualified for the full 50,000 bonus mile enrollment once
the account has been approved for and issued the original
25,000 bonus miles. Please resubmit your request once you
see the original 25,000 enrollment miles are posted after
using the card and we will gladly add the additional
25,000 miles.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Eunice Gocek
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

Dirah

Just received reply:
Dear XXXX,

An additional 25,000 miles have been awarded and will be
reflected on your next statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Gary Pestka
E-mail Customer Service Representative

June

Thanks, Dan! It worked!

sara

does anyone know what 50,000 points gets you in continental flights?

rivki

THANK YOU!!!!
Received email reply that I will receive another 25,000 miles. This with my sign-up bonus and bank account gives me a grand total of over 80,000 miles bH!!

Moshe

@rivki:

What do you mean “bank account”? Are you supposed to get more miles if you bank with Chase?

Ralph

Thanks Dan!
Here is the reply from Chase: I am pleased to confirm that I have honored your requested
and added an additional 25,000 bonus miles to this
account. You will see that adjustment on the next billing
statement.

Down Under Plugger

I just got credited 25000 miles for an account I opened 8 months ago. A second card which I opened 2 months ago of which I was told i would not receive the bonus for signing up because I was already an existing customer was just credited with another 25000 miles even though I didn’t receive the initial sign up bonus. My wife’s account which was opened 6 months ago was also successfully credited with 25000 miles too. Dan one of your best postings to date!

SoCal Dude

Got Chase Continental card in 9/2010 with 30K miles posting in 11/2010. Sent modified version of suggested statement on Friday & today woke up to pleasantly see I’ll get 20K added on next billing statement! Yippee!

Eli

hey dan, ive been trying to compose a message, but when i click on compose, i dont see the credit card tab, please help!!
thanks

HARTY

THANK YOU SOOOOOOOO MUCH!!!!!!!!!!!!!

25,000 miles have been added to your account and will be
reflected on your next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

abc

Got it, Thanks Dan

i got 30,000 miles credited because i originally got only 20,000 miles

Message:
Dear XXXX,

30,000 miles have been added and will be reflected on your
next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Gary Pestka
Email Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

danfan

After being turned down over the phone, this method worked!

I am pleased to confirm that I have added the additional
25,000 enrollment bonus miles to this account, as
requested. You will see that adjustment on the next
billing statement

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Kathleen Maivald
E-mail Customer Service Representative
1-800-436-7927

MLM

I though a approval for an account that opened 105 days ago, does anyone remember that post? They denied me saying I was not within 90 days, I sent back that someone else got the bonus at 105 days. I am waiting for a reply.

rivki

@ moshe
the continental checking account through chase that gave me 25,000 miles as Dan posted many times. Too late now….

AJP

I sent the email requesting the extra 25K on Friday and got a response confirming receipt of the extra miles today. Good find!

MJE

Thanks!!! Sent the email request Friday and got the response today as well!

JNA

Received email today, but declined because it was 6 months ago and not within last 3 months.

Yosef

Love you Dan! Just got confirmation message that they will add the 25K to my account!!

Eli

why do i seem like the only one having a problem even composing the message< can someone please help me!!!!!!

Shayt

I got the credit card before they were offering the $50 statement credit. When I received confirmation that they were adding the additional 25K miles, I responded with an email thanking them for their great customer service and asking them if they will match the $50 credit as well. Sure enough…

Thank you for your recent inquiry regarding the
Continental credit card account.

I have issued a $50 statement adjustment as part of the
enrollment bonus. The adjustment will reflect on the next
1-2 billing statements.

It was my pleasure to assist you today and appreciate your
continued use of the Continental account. If you have any
questions, reply using the Secure Message Center.

Thank you,

Robbin Valentich
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

Alce

Thanks Dan, I received the additional 25K points. How can I apply for my son to get the 50K or 55K

Joel L.

Unfortunately i wasnt so lucky.

Date: 02-01-2011 07:27:22
From: Credit Card Support
Subject: Re: Rewards Inquiry
Message:
Dear Joel L*****,

Thank you for your inquiry. In reviewing your request, I
must advise that we are unable to honor your request for
an additional 25,000 bonus miles .

Although we appreciate your loyalty over the last several
months, our decision is not only based on the date you
established your account but also because we want to
remain fair and consistent with all of our members. In
order to accomplish fairness, we assign a time frame for
any enrollment upgrade and we believe 90 days from an
original open date is more than fair.

I apologize if you do not agree with the above, but we ask
that you please trust that our decision is the same for
all members whose accounts do not fall within this
designated time frame. We feel that adhering to the same
policy for all affected members is the best way to remain
fair and consistent.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Kathleen Maivald
E-mail Customer Service Representative
1-800-436-7927

Ant

Dear Amy,

Thank you for your recent inquiry regarding the
Continental credit card account.

I have issued an additional 25,000 enrollment miles and
the adjustment will reflect on the next billing statement.

Dan

Seems like most people are getting 25,000 miles, use them in good health guys!

If you applied over 90 days ago, some people are getting the 25,000 miles and some aren’t. Seems to be a YMMV situation if you applied for the card more than 90 days ago.

yossi

does this work for the 25,000 mile debit card as well?

steve

Dan they only gave me 20K more (making my total 50K, 25K plus 5K for additional user, plus 20K to match the 50K) any way to get the additional 5K.
Thanks.

Roy

THANKS DAN

BELOW IS THE EMAIL I JUST GOT:

Thank you for your inquiry. I am happy to advise that the
account has qualified for the newest enrollment bonus of
50,000 miles. I have added the additional 25,000 bonus
miles to the account and you will see them on the next
billing statement.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Have a great day!

cheap dude

i got the extra 20000 also!!!!!!!!!!!!

dave z

I opened my card 4 months ago and got the additional 25,000 miles.
Thanks Dan!

avi

i got a offer in my e-mail for 50k for united, could i apply for both continental and united. if not witch one should i apply for

NL

I sent an email as instructed yesterday and still did not get a response- how long has it taken for most people to get a reply?

DB

I sent an email early this morning and have not gotten a response, is this deal dead?

Dan

@DB:
Patience my young padawan…

craig

i signed up 4 the $30k but didnt get $50 am i still eligible for these extra miles and is there a way that i cud get the$50. thanks

Dan

@craig:
Email about the $50 first.
Did you spend $50 on the card yet?

wow

It worked!!!!!!!!!!!!!!!!!!!!

Estie

Dan, Thanks for the great tip! Just received my additional 25K miles.

Anonymous

@steve:
I emailed them again figuring its free to ask and here was my response.

Dear YXXXX,

Thank you for taking the time to contact us again in
regards to your enrollment bonus offer.

I added 5,000 miles to your account as requested to match
the 50,000 offer you received. Please allow a minimum of
one billing cycle for these rewards to be reflected on
your statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

XXXXXXXXXXXXXXX
E-mail Customer Service Advisor

**********************************************************
**********

Original Message Follows:
————————

Thank you so much. I appreciate it. I was hopeful to get
an additional 25,000 since the other 5 thousand was for
adding an additional user. If you are able to add the
additional 5 thousand I would greatly appreciate it.
Thank you,
XXXXXXXXXXXX

Dan

@Anonymous:
Well done!

timeforsomecheese

Thanks Dan! Another success story! Here’s the email I just got today.

Thank you for contacting Chase regarding your Continental
OnePass account.

I am happy to advise that the account you retain will
qualify for the full 50,000 bonus mile enrollment as long
as you have not received an enrollment bonus on a
previously held Continental account. Once the account is
approved and the original 25,000 bonus miles issued, we
ask that you please resubmit your request and we will
gladly add the remaining 25,000 enrollment miles.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Thank you,

Margaret Hugh
E-mail Customer Service Advisor

1-800-436-7927

Ergel

Did anyone have the 25 k post in their account?

dizzles

Thank you for contacting Chase about your account ending
in 61.

I am happy to advise that the account has qualified for
the newest enrollment bonus of 50,000 miles. I have added
the additional 25,000 bonus miles to the account and you
will see them on the next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Jane Chresaidos
Email Customer Service Representative

abc

i opend last week a new account using the 30,000 miles + $50 offer and requested the additonal 25,000 miles it worked. Thanks Dan
Dear xxx,

Thank you for your response. I am happy to advise that the
account you retain will qualify for the full 50,000 bonus
mile enrollment as long as you have not received an
enrollment bonus on a previously held Continental account.
Once the account is approved and the original 25,000 bonus
miles issued, we ask that you please resubmit your request
and we will gladly add the remaining 25,000 enrollment
miles.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Have a great day!

Thank you,

Sandra Rodriguez
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

Shaytmg

My wIfe’s 25k miles just posted in her account. Her billing cycle just ended.

I am waiting for mine to post.

abc

I asked for the $50 credit which was not part of my original offer, and it was rejected because i applied for a business account, and they claim the offer was only for personal accounts, does anyone have a link where it was offerd also for business accounts?

This was there response, it looks like if you applied for a personal account and did not get the $50 credit, oyu could request it.

From: Credit Card Support
Subject: Re: Account Inquiry
Message:
Dear xxx,

Thank you for your recent inquiry regarding the
Continental MasterCard Business credit card account.

The enrollment offer of earning $50 statement adjustment
is for the Continental OnePass Plus personal credit card.
Our records indicate that account ending in 4051 is a
business account and does not qualify for the enrollment
bonus. However, if you have documentation in reference to
this account reflecting this offer, please send me a copy
and I will be happy to review it. For faster service, you
may fax the documentation to 1-888-643-9628 or send to the
address below.

Chase Card Services
2500 Westfield Drive
Elgin, IL 60123
Attention Mail Code IL1-6155

It was my pleasure to assist you today and appreciate your
continued use of the Continental account. If you have any
questions, reply using the Secure Message Center.

Thank you,

Robbin Valentich
E-mail Customer Service Representative

craig

@Dan: thanks dan i just saw ur answer. r u reccomending that 1st i shud contact them abt the $50 and only after they respond shud i ask 4 the additional miles? wud i be eligible 4 the extra miles without having gotten the $50? also i did not yet spend $50 on the card. thank you.

Ben

I just got an email from them (after requesting the aditinal 25,000)and they DONT want to give it to me.

This is their response:

Thank you for your inquiry. In reviewing the credit card
application you completed, you either received or may be
qualified to receive the following enrollment bonuses.

$50.00 statement credit,
25,000 enrollment miles,
5,000 miles for adding an authorized user
First year annual fee waiver

Since the enrollment incentive referenced in your email is
only for 50,000 miles and the first year annual fee
waiver, and does not include the 5,000 authorized user
mile benefit or $50.00 statement credit, the account you
retain does not qualify for the additional 25,000
enrollment miles.

We will honor only those accounts that are opened within
the last 90 days that are scheduled to receive or have
already received 25,000 miles and the first year annual
fee waiver as their original application bonus.

Any accounts that received an incentive above the original
25,000 enrollment miles and first year annual fee waiver
and/or opened over 90 days ago will not qualify for the
additional bonus miles.

If you have any further questions, please reply using the
Secure Message Center and thank you for making Chase your
credit card of choice.

Thank you,

Margaret Hugh
E-mail Customer Service Advisor

Dan

@Ben:
Looks like they’re catching on.

People on the forum have had success calling them up to get the other 25,000 miles added to their account though. Try that and let us know!

bochur in bmg

Just sent message and got similar response! šŸ™

Dear *****,

Thank you for contacting Chase about your account ending
in **.

In reviewing the credit card application you completed,
you either received or may be qualified to receive the
following enrollment bonuses.

? $50.00 statement credit
? 25,000 enrollment miles
? 5,000 miles for adding an authorized user
? First year annual fee waiver

Since the enrollment incentive referenced in your email is
only for 50,000 miles and the first year annual fee
waiver, and does not include the 5,000 authorized user
mile benefit or $50.00 statement credit, the account you
retain does not qualify for the additional 25,000
enrollment miles.

However, if you would like us to match the 50,000
enrollment mile offer and reverse the $50.00 statement
credit, we can then add 20,000 enrollment miles. Once you
have made your first purchase and the $50.00 statement
credit and first use enrollment miles have posted please
contact to match the offer as advised above.

It has been my pleasure to review and respond to your
inquiry.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Jane Chresaidos
Email Customer Service Representative

If i call them up they won’t see on my account my recent email inquiry and deny my request?

bochur in bmg

Although they at least offered to give me the 50k if i wanted instead of 30k+$50

bochur in bmg

called and still didnt get additional miles they offered to give me the 50k INSTEAD of 30k+$50

jf

i have spent at least $100 on my card so far, but have not received my first statement so i have no idea what will actually come up. I know that online they have not merged my old account and miles with the new one yet, or credited $50, so i will let you all know how that goes (or doesn’t)!
thanks again for sharing this with us Dan!!!
btw they promised to email me back within 4 hours- this is the next day! better later than never i guess.
Date: 02-16-2011 07:10:40
From: Credit Card Support
Subject: Re: Rewards Inquiry
Message:
Dear J,

An additional 25,000 miles have been added an will be
reflected on your next billing statement.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

x
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

Yankel

got the same as @bochur in bmg.

I guess they followed up on the dan’s deals barrage of customers!

myabe, dan, update your heading!
—————————————-

Thank you for your inquiry. I reviewed the credit card
application you completed and confirmed that you are
eligible to receive the following enrollment bonuses.

? $50.00 statement credit
? 25,000 enrollment miles
? 5,000 miles for adding an authorized user
? First year annual fee waiver

Since the enrollment incentive referenced in your email is
for 50,000 miles and does not include a $50.00 statement
credit, I am unable to honor your request for an
additional 20,000 bonus miles. If you would like to
exchange the $50.00 statement credit for an additional
20,000 bonus miles, please reply to this message after the
statement credit has posted to this account and at that
time the necessary adjustments will be made.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Jonathan Kane
E-mail Customer Service Representative

1-800-436-7927

campnovo

hi I ordered the card and they told me I only get $50 when buying a ticket , is that true?

Dan

@campnovo:
No.

campnovo

ok thanx I asked them and thats what they told me

mm

Same as yankel.
Dan, what’s more worth it?? I already spent the $50!
– – —— —–
Thank you for your inquiry regarding the Continental
OnePass Plus credit card account listed above.

Please be advised that with Chase and Continental working
closely together in making sure that our customers receive
consistent and updated promotional offers, we know there
are times when a new offer is solicited to certain
consumers who have just recently established a credit card
account. In these cases we will always upgrade any
enrollment bonus offer at the customers request within a
limited time frame and within the same terms of the newer
richer premium offer.

In reviewing the credit card application you completed,
the account incentive that you received is as follows:

? $50.00 statement credit,
? 25,000 enrollment miles,
? 5,000 miles for adding an authorized user
? First year annual fee waiver

Since the enrollment incentive referenced in your letter
is only for 50,000 miles and the first year annual fee
waiver, and because it does not include the 5,000
authorized user mile benefit or $50.00 statement credit,
the account you retain does not qualify to receive the
additional 25,000 enrollment miles under the 50,000 mile
offer.

However, once you have received all of the above listed
enrollment bonuses, we would be happy to add an additional
20,000 enrollment miles and remove the $50.00 statement
credit to bring you to the exact premium incentives
offered on the new promotion. Please respond to this email
within 30 days if you would like to exchange your
enrollment offer. We will then make the exchange as you
requested by removing the $50.00 and adding 20,000 miles
at that time.

We thank you for making Chase your credit card of choice
and if you have any further questions, please reply using
the Secure Message Center.

Thank you,

Margaret Love
E-mail Customer Service Representative

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